Employee and Labor Relations MCQ

Wrongful Discharge means terminating an individual employee for an illegal reason, due to violation in _____

Answer

Correct Answer: All of these

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Whistle-Blower is an individual who tells an authoritative organization outside the individual’s own company about actions within the company that the individual believes to be illegal.

Answer

Correct Answer: True

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Trust means faith in the _____ of another.

Answer

Correct Answer: Both a and b

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Strike is a collective work stoppage by members of a union that is intended to put pressure on _____

Answer

Correct Answer: Employer

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Paraphrasing is the process of restating a message back to the original sender in the _____

Answer

Correct Answer: Receiver’s own words

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A process in which two or more parties in conflict attempt to come to an agreement is known as_____

Answer

Correct Answer: Negotiation

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Mediator is a neutral third party who helps resolve a conflict and has authority to impose a solution to the conflict.

Answer

Correct Answer: False

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Labor Relations are the interactions between management and _____

Answer

Correct Answer: Unionized Employees

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Grievance is a formal complaint concerning _____

Answer

Correct Answer: All of these

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Information provided by the receiver that verifies that a message was transmitted successfully is known as_____

Answer

Correct Answer: Feedback

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Communication is the process of transmitting _____

Answer

Correct Answer: Both a and b

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Collective Bargaining is the negotiation process resulting in a contract between union employees and management that covers_____

Answer

Correct Answer: Employment conditions

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Arbitrator is a_____ party who resolves a conflict by making a binding decision.

Answer

Correct Answer: Neutral third party

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Active Listening is the intention and ability to listen to others, use the content and context of the communication, and respond appropriately

Answer

Correct Answer: All of these

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