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Start Communication Playbook MCQ

Employers view communication as a valuable skill because it is ______.

Answer

Correct Answer: Important for problem-solving and adaptability

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Rachel has been single for over 2 years and desires to be in a romantic relationship. What is she expressing?

Answer

Correct Answer: The need for affection

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Technology and social media are changing the way we communicate by ______.

Answer

Correct Answer: Speeding up messages, giving us immediate gratification

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Josh asks his coworker Daniel if he can borrow a pencil. Daniel hears Josh but does not respond because he is angry with him. Did communication take place?

Answer

Correct Answer: Yes; by not verbally responding to Josh, Daniel expressed his anger with him.

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How is the transactional model of communication structured?

Answer

Correct Answer: Continuously; sending and receiving are simultaneous

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The route in which communication travels (i.e., sound, sight, taste, smell, and touch) is called ______.

Answer

Correct Answer: Communication channel

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As a college professor gives a lecture to her class, the students take notes. In this example, the professor is the ______ and the students are the ______.

Answer

Correct Answer: Sender; receivers

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The sending of verbal and nonverbal messages, both intentionally or unintentionally, is known as ______.

Answer

Correct Answer: Communication

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Our relationships with people are often what help us to land jobs. This is known as ______.

Answer

Correct Answer: Social capital

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What is communication presence?

Answer

Correct Answer: The physical and online characteristics we present to the world

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A model depicting communication as a continuous circle with sending and receiving as simultaneous rather than separate acts is called

Answer

Correct Answer: Transactional communication model

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Social capital is social connections or networks

Answer

Correct Answer: True

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Persons who formulate, encode, and transmit a message is called

Answer

Correct Answer: Senders

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Persons who receive, decode, and interpret a message is called

Answer

Correct Answer: Receivers

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Communication designed to inform, persuade, or entertain audience members is called

Answer

Correct Answer: Public communication

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_____ is conducted with larger, more stable collections of people who work together to achieve the organization’s goals

Answer

Correct Answer: Organizational communication

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The need for social contact is called

Answer

Correct Answer: Need for inclusion

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Need for control is the need to feel we are capable and responsible

Answer

Correct Answer: True

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The need to express and receive _____ is called need for affection.

Answer

Correct Answer: Love

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The transmission of mes­sages that may be processed by gatekeepers prior to being sent to large audiences via a channel of broad diffusion is called

Answer

Correct Answer: Mass communication

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Human capital is what we know, our skills, knowledge, and experience is

Answer

Correct Answer: True

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Group communication is Interaction with a _____ number of persons

Answer

Correct Answer: Limited

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The moral principles, values, and beliefs that members of society use to guide _____ known as ethics.

Answer

Correct Answer: Behavior

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______ are those components present during every communication event

Answer

Correct Answer: Essentials of communication

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Digital and social media is a forms of electronic media through which users create online communities and share ideas, personal information, and other content.

Answer

Correct Answer: True

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