Valence is the value individuals place on work outcomes.
Answer
Correct Answer:
True
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Two-factor theory is the impact of motivational influences on job satisfaction.
Answer
Correct Answer:
True
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A system of pay that rewards employees for the acquisition of new skills that lead to enhanced work performance is known as:
Answer
Correct Answer:
Skill-based pay
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Seniority-based pay means guaranteed wages and salary increases based on the amount of time the employee has spent with the organization.
Answer
Correct Answer:
True
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___________ is the theory proposing that behavior is a function of its consequences and is determined exclusively by environmental factors such as external stimuli and other reinforcers.
Answer
Correct Answer:
Reinforcement theory
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Reinforcement is the application of consequences for the purpose of establishing patterns of behavior.
Answer
Correct Answer:
True
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The administration of unpleasant consequences or removal of positive ones for the purpose of discouraging undesirable behavior is called________.
Answer
Correct Answer:
Punishment
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A pay system in which the organization shares its profits with employees is called__________.
Answer
Correct Answer:
Profit sharing
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Process theories are the cognitive processes through which needs are translated into behavior.
Answer
Correct Answer:
True
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The degree to which people perceive the implementation of company policies and procedures to be fair is known as:
Answer
Correct Answer:
Procedural justice
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____________ is the use of positive consequences to reinforce positive behaviors to make the employee more likely to behave in similar ways in the same or similar situations.
Answer
Correct Answer:
Positive reinforcement
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Piece rate is the pay plan in which workers are paid a fixed sum for each unit of production completed.
Answer
Correct Answer:
True
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A financial incentive awarded to employees for meeting specific goals or objectives is known as:
Answer
Correct Answer:
Performance-based pay
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__________ is the sense of feeling under-rewarded or over-rewarded in comparison with others.
Answer
Correct Answer:
Perceived inequity
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Organizational justice is the perception of fairness in workplace practices.
Answer
Correct Answer:
True
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The removal of a particular item or stimulus following the demonstration of a certain behavior in order to strengthen that behavior is known as:
Answer
Correct Answer:
Negative reinforcement
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Motivators are actually the sources of job satisfaction such as recognition, achievement, status, responsibility, and opportunity for advancement.
Answer
Correct Answer:
True
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__________ is the forces from within individuals that stimulate and drive them to achieve goals.
Answer
Correct Answer:
Motivation
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A pay plan that links pay increases directly to performance is known as________.
Answer
Correct Answer:
Merit pay
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Which of the following statement is about job rotation:
Answer
Correct Answer:
A process of periodically moving employees from one job to another.
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_____________ is an increase in the scope of a job to make it more complex, stimulating, and satisfying for employees.
Answer
Correct Answer:
Job enrichment
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Job enlargement does not increase the range of tasks and duties associated with a job.
Answer
Correct Answer:
False
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A method of setting forth the duties and responsibilities of a job with the intention of improving productivity and performance is called__________.
Answer
Correct Answer:
Job design
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Job content is a salary based on an evaluation of a job’s worth to the organization is also known as:
Answer
Correct Answer:
Based pay
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Which of the following is the Job characteristics model.
Answer
Correct Answer:
All of these
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____________ is performance of tasks for our own innate satisfaction.
Answer
Correct Answer:
Intrinsic motivation
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The level of _________ received by supervisors during change implementation.
Answer
Correct Answer:
All of these
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Instrumentality is the probability that good performance will lead to various work outcomes.
Answer
Correct Answer:
True
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The degree of access people are given to information and the explanations provided to convey that information regarding why certain decisions are being made is called_____________.
Answer
Correct Answer:
Interpersonal justice
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Instrumentality is the probability that good performance will lead to various work outcomes.
Answer
Correct Answer:
True
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The sources of job satisfaction such as salary, status, and security is known as ___________.
Answer
Correct Answer:
Hygiene factors
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Five levels of individual needs: physiological, safety, love/belonging, esteem, and self-actualization needs at the top in Hierarchy of needs theory.
Answer
Correct Answer:
True
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Gain sharing is a system whereby managers agree to share the benefits of cost savings with staff in return for their contribution to the company’s performance.
Answer
Correct Answer:
True
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Extrinsic rewards are the external awards to employees such as _____.
Answer
Correct Answer:
All of these
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_____ is the external awards to employees such as salary, bonuses, benefits, and paid vacations.
Answer
Correct Answer:
Extrinsic rewards
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Extinction is the absence of any consequences, which reduces the likelihood that the behavior will be repeated in the same or similar situations.
Answer
Correct Answer:
True
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_____ is the theory that individuals are more likely to be motivated and perform well if they expect to receive desired rewards.
Answer
Correct Answer:
Equity theory
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Expectancy is the probability that the amount of work effort invested by an individual will result in a high level of performance.
Answer
Correct Answer:
True
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Categories of human needs related to organizational behaviors are _____?
Answer
Correct Answer:
All of these
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_____ is a theory that holds motivation based on our perception of how fairly we are being treated in comparison with others.
Answer
Correct Answer:
Equity theory
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Employee stock ownership plans is a plan in which employees purchase company stock, often at below-market price, as one of their benefits.
Answer
Correct Answer:
True
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_____ is the degree to which people perceive outcomes to be fairly allocated.
Answer
Correct Answer:
Distributive justice
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Content theories are the theories that explain why people have different needs at different times and how these needs motivate behavior.
Answer
Correct Answer:
True
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Bonus pay is a pay plan that rewards employees for good performance in addition to their base salary.
Answer
Correct Answer:
True
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_____ is a theory that holds that our needs are shaped over time and formed by our life experiences and cultural background.
Answer
Correct Answer:
Acquired needs theory
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Acquired needs theory is a theory that holds that our needs are shaped over time and formed by our life experiences and cultural background.
Answer
Correct Answer:
True
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Hunger, thirst, and bodily comforts are examples of ______ needs.
Answer
Correct Answer:
Physiological
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______ can be defined as a combination of a person’s direction, intensity, and persistence.
Answer
Correct Answer:
Motivation
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By definition, difficult goals that employees don’t know how to reach are known as ______ goals.
Answer
Correct Answer:
Stretch
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______ theory states that people lose motivation if they feel their reward is not equal to the rewards of others.
Answer
Correct Answer:
Equity
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Reinforcement theory is based on ______.
Answer
Correct Answer:
Thorndike’s law of effect
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______ rewards come from the act of performing the work itself.
Answer
Correct Answer:
Intrinsic
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Which statement best describes prosocial motivation?
Answer
Correct Answer:
The desire to do work that benefits others
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Most of David McClelland’s work focuses on a person’s ______.
Answer
Correct Answer:
Need for achievement
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Organizational Justice suggests that there are ______ areas in which people seek fairness in organizations.
Answer
Correct Answer:
Three
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Organizational Behavior Modification is a practice that organizations have used to increase performance and reduce ______.
Answer
Correct Answer:
Absenteeism
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Any event that increases or strengthens the behavior it follows is known as ______.
Answer
Correct Answer:
Reinforcement
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What do the elements of SMART goals represent?
Answer
Correct Answer:
The properties goals must have to motivate people
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Abraham Maslow created a hierarchy that consists of ______ needs.
Answer
Correct Answer:
Five
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The ______ theory is focused on the decisions people make about whether or not they will work hard.
Answer
Correct Answer:
Expectancy
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Andrea is a remote worker and currently lives in Australia. Her team is ______ and lives all over the world. They communicate daily via email, skype, and videoconferencing!
Answer
Correct Answer:
virtual
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Nadine is a new employee. Recently she became part of a ______ that was led by her manager. She liked this arrangement because she was able to receive a lot of information that helped her make good decisions and do good work.
Answer
Correct Answer:
working group
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A group of people can be considered a ______ only if they share common goals, work together, and depend on each other to achieve these long-term goals.
Answer
Correct Answer:
team
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Lisa is meeting with her team later to work on establishing their team roles and norms. This is the ______ stage of the five-stage model of team development.
Answer
Correct Answer:
norming
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Larry worked in the research department of a large pharmaceutical company. He likes his work, and his team, but feels like he is ultimately responsible for his own goals, as he does not interact with his team that often. Measuring Larry’s ______ will help the organization determine if his team is effective.
Answer
Correct Answer:
affective reactions
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Sarah was in a design meeting that was not going well. Anytime a decision must be made, most of the attendees were making all the decisions and not letting anyone else offer an option that was not aligned with their views. This ______ was not allowing everyone to have a voice.
Answer
Correct Answer:
groupthink
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Once Mario joined the team, he brought with him great leadership, and the ______ of the entire team changed and their performance rose.
Answer
Correct Answer:
synergy
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Melissa is known on her team as the ______, or the one who always offers a brand-new idea that is out of the box.
Answer
Correct Answer:
innovator
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Joe was a firm believer in ______. He had a lot of success with taking groups with differing views and having them come up with their own solutions to a problem. Then the group comes together to present, debate, and defend their findings. The groups do not always come to a consensus, but useful ideas are always expressed.
Answer
Correct Answer:
dialectical inquiry
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Any event that increases or strengthens the behavior it follows is known as ______.
Answer
Correct Answer:
reinforcement
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Which statement best describes prosocial motivation?
Answer
Correct Answer:
the desire to do work that benefits others
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______ rewards come from the act of performing the work itself.
Answer
Correct Answer:
Intrinsic
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Organizational Justice suggests that there are ______ areas in which people seek fairness in organizations.
Answer
Correct Answer:
three
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______ theory states that people lose motivation if they feel their reward is not equal to the rewards of others.
Answer
Correct Answer:
Equity
Note: This Question is unanswered, help us to find answer for this one
What do the elements of SMART goals represent?
Answer
Correct Answer:
the properties goals must have to motivate people
Note: This Question is unanswered, help us to find answer for this one
Reinforcement theory is based on ______.
Answer
Correct Answer:
Thorndike’s law of effect
Note: This Question is unanswered, help us to find answer for this one
The ______ theory is focused on the decisions people make about whether or not they will work hard.
Answer
Correct Answer:
expectancy
Note: This Question is unanswered, help us to find answer for this one
By definition, difficult goals that employees don’t know how to reach are known as ______ goals.
Answer
Correct Answer:
stretch
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______ can be defined as a combination of a person’s direction, intensity, and persistence.
Answer
Correct Answer:
Motivation
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Most of David McClelland’s work focuses on a person’s ______.
Answer
Correct Answer:
need for achievement
Note: This Question is unanswered, help us to find answer for this one
Hunger, thirst, and bodily comforts are examples of ______ needs.
Answer
Correct Answer:
physiological
Note: This Question is unanswered, help us to find answer for this one
Organizational Behavior Modification is a practice that organizations have used to increase performance and reduce ______.
Answer
Correct Answer:
absenteeism
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B.F. Skinner proposed that how often a ______ is applied predicts learning and motivation.
Answer
Correct Answer:
reward
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When a response is reinforced after an unpredictable number of responses is called?
Answer
Correct Answer:
Variable Ratio Schedules
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When a response is rewarded after an unpredictable amount of time has passed is known as?
Answer
Correct Answer:
Variable Interval Schedules
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The value or strength one places on a particular outcome or reward.
Answer
Correct Answer:
Valence
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When one receives a lower reward than should be expected based on the work completed is called?
Answer
Correct Answer:
Underpayment Inequity
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Goals that employees do not know how to reach because they are difficult are known as Stretch Goals.
Answer
Correct Answer:
True
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The need to affiliate with others and be accepted by them is known as?\
Answer
Correct Answer:
Social Needs
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Which statement is not true for guidelines for setting achievable goals:
Answer
Correct Answer:
Goals should be Simple
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In behavior modification, when closer and closer approximations of a desired behavior are rewarded is known as?
Answer
Correct Answer:
Shaping
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Realizing personal potential, self-fulfillment, and seeking personal growth and peak experiences; a desire to become everything one is capable of becoming is known as?
Answer
Correct Answer:
Self Actualization Needs
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Schedules of Reinforcement is how often a reward (or punishment) is applied; this has been found to predict.
Answer
Correct Answer:
Learning and Motivation
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To be safe and out of danger is known as?
Answer
Correct Answer:
Both A and B
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Includes social esteem from others and relationships with significant others such as family, friends, coworkers, and managers are known as?
Answer
Correct Answer:
Relatedness Needs
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Events or outcomes that strengthen or increase the behavior they follow are known as Reinforcers.
Answer
Correct Answer:
True
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When a pleasant event or outcome is removed after a behavior occurs is known as Punishment by Removal.
Answer
Correct Answer:
True
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The presentation of an unpleasant event or outcome to weaken the response it follows is known as Punishment by Removal.
Answer
Correct Answer:
False
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The desire to expend effort to benefit other people is called?
Answer
Correct Answer:
Prosocial Motivation
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The fairness of procedures used to determine how outcomes are allocated is called?
Answer
Correct Answer:
Procedural Justice
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A favorable event or outcome presented after a behavior is called?
Answer
Correct Answer:
Positive Reinforcement
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Factors that are related to a body’s basic functioning (e.g., air, food, drink, shelter, warmth, sex, and sleep) are known as?
Answer
Correct Answer:
Physiological Needs
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When one receives a higher reward than should be expected based on the work completed is called?
Answer
Correct Answer:
Overpayment Inequity only
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When reinforcement theory is used in the organizational context to modify behavior is called Individual Behavior Modification.
Answer
Correct Answer:
False
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Operant Conditioning is the environment that is considered to be the leading motivator of behavior is also known as?
Answer
Correct Answer:
Reinforcement Theory
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The removal of an unpleasant event or outcome after the display of a behavior is called?
Answer
Correct Answer:
Negative Reinforcement
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People who need to have influence over others and to have status are known as?
Answer
Correct Answer:
Need for Power
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Motivators are aspects of a person’s job that result in _____ .
Answer
Correct Answer:
Both A and B
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The two factors theory that considers aspects of a person’s job that result in satisfaction and others that prevent dissatisfaction also known as
Answer
Correct Answer:
Motivator Achievement Theory
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Motivation is defined as:
Answer
Correct Answer:
All of the Above
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Past actions that led to positive outcomes tend to be repeated is called the law of Effect.
Answer
Correct Answer:
True
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Rewards coming from within, such as the feeling of satisfaction or engagement in one’s work.
Answer
Correct Answer:
Intrinsic Rewards
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_____ refers to how decisions are communicated to employees.
Answer
Correct Answer:
Interactional Justice
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The belief that performance is related to rewards is called?
Answer
Correct Answer:
Instrumentality
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Conditions and practices that prevent people from being satisfied with their work are known as Hygienes.
Answer
Correct Answer:
True
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Derived from the work of Abraham Maslow, the _____refers to five needs that are ordered by their necessity: physiological needs, safety/security needs, social needs, esteem needs, and self-actualization needs.
Answer
Correct Answer:
Hierarchy Needs
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The need for self-esteem or self-actualization is known as ?
Answer
Correct Answer:
Growth Needs
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Where a response is reinforced only after a specific number of responses is known as?
Answer
Correct Answer:
Fixed Ratio Schedules
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Where the first response is rewarded only after a specified amount of time has elapsed is known as?
Answer
Correct Answer:
Fixed Interval Schedules
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Information about reactions to a person’s performance of a task which is used as a basis for improvement is knowns as Feedback
Answer
Correct Answer:
True
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Rewards coming from outside, including things like paychecks, benefits, or job titles, is known as?
Answer
Correct Answer:
Extrinsic Rewards
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A theory used to predict the likelihood that an employee will work hard using the formula?
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Relates efforts to performance; in other words, if a person tries, they believe they will achieve a given level of performance are known as?
Answer
Correct Answer:
Expectancy
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All material and physiological desires (e.g., food, water, air, clothing, safety, physical love, and affection) are?
Answer
Correct Answer:
Existence Needs
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The need to have esteem for oneself and the need to be respected by others is?
Answer
Correct Answer:
Esteem Needs
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Related to fairness and impartiality; what an employee gives is equivalent to what an employee gets is?
Answer
Correct Answer:
Equity
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The Candle Problem is also known as Duncker’s Candle Problem.
Answer
Correct Answer:
True
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Related to the fairness or equity of outcomes someone receives ?
Answer
Correct Answer:
Distributive Justice
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When a specified behavior is rewarded or punished every time it occurs is known as
Answer
Correct Answer:
Continuous Reinforcement
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Candle problem; in a study in which participants were required to affix a candle to a wall using thumbtacks while preventing drip, results showed that money does not motivate people to better perform a task.who invented this Technique?
Answer
Correct Answer:
Karl Duncker
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When seeking to modify undesirable employee behavior, managers should explore the antecedents, behavior, and consequences of the behavior to determine what may be causing it.This type of analysis is known as?
Answer
Correct Answer:
ABC Analysis
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