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A major challenge of using global teams is ________.
Answer
Correct Answer:
Cultural differences
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The process of dividing work activities into separate job tasks is known as ________.
Answer
Correct Answer:
Work specialization
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Self-directed teams will generally ______.
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Correct Answer:
Not report to a manager
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Sarah was in a design meeting that was not going well. Anytime a decision must be made, most of the attendees were making all the decisions and not letting anyone else offer an option that was not aligned with their views. This ______ was not allowing everyone to have a voice.
Answer
Correct Answer:
Groupthink
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What theory proposes that leaders do not treat all followers the same, but form exchange relationships with each one?
Answer
Correct Answer:
Leader–Member Exchange
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______ healing is one of the seven dimensions of servant leadership.
Answer
Correct Answer:
Emotional
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The managerial grid considers two approaches: the concern for ______ and the concern for people.
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Correct Answer:
production
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Trust is considered “the willingness to be ______.”
Answer
Correct Answer:
vulnerable
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Transactional leadership includes a list of behaviors known as the ______.
Answer
Correct Answer:
four I’s
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The three-part view of trust includes calculus-based trust, ______ trust, and identification-based trust.
Answer
Correct Answer:
knowledge-based
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Melissa is known on her team as the ______, or the one who always offers a brand-new idea that is out of the box.
Answer
Correct Answer:
innovator
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Nate was recently promoted and is in the process of building a project team. He knows the tasks that are assigned to his team, but Nate must also ______ in order to support his team and drive success.
Answer
Correct Answer:
provide maintenance functions
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Lisa is meeting with her team later to work on establishing their team roles and norms. This is the ______ stage of the five-stage model of team development.
Answer
Correct Answer:
norming
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Linda needed the ______ of the group in order to move forward with a decision, otherwise it could not be implemented.
Answer
Correct Answer:
consensus
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Nadine is a new employee. Recently she became part of a ______ that was led by her manager. She liked this arrangement because she was able to receive a lot of information that helped her make good decisions and do good work.
Answer
Correct Answer:
working group
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Abby has many teams that work for her. She used to find it impossible to know what each team’s goals and work processes were, until each team created their own ______ to document their overall purpose and team norms.
Answer
Correct Answer:
team charter
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Joe was a firm believer in ______. He had a lot of success with taking groups with differing views and having them come up with their own solutions to a problem. Then the group comes together to present, debate, and defend their findings. The groups do not always come to a consensus, but useful ideas are always expressed.
Answer
Correct Answer:
dialectical inquiry
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Andrea is a remote worker and currently lives in Australia. Her team is ______ and lives all over the world. They communicate daily via email, skype, and videoconferencing!
Answer
Correct Answer:
virtual
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Once Mario joined the team, he brought with him great leadership, and the ______ of the entire team changed and their performance rose.
Answer
Correct Answer:
synergy
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Maryn was dreading her upcoming group assignment. Adam was on her team, and even though he was a star employee, whenever it came down to a group assignment, he experienced ______ and would always reduce the productivity of the team!
Answer
Correct Answer:
social loafing
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Larry worked in the research department of a large pharmaceutical company. He likes his work, and his team, but feels like he is ultimately responsible for his own goals, as he does not interact with his team that often. Measuring Larry’s ______ will help the organization determine if his team is effective.
Answer
Correct Answer:
affective reactions
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For a team goal to be successful, it should be SMART, or specific, ______, actionable, relevant, and time-based.
Answer
Correct Answer:
measurable
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A group of people can be considered a ______ only if they share common goals, work together, and depend on each other to achieve these long-term goals.
Answer
Correct Answer:
team
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Rodney recently joined a ______ where the entire team has managerial responsibilities for their own work and control their own output.
Answer
Correct Answer:
self-managing work team
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Linda needed the ______ of the group in order to move forward with a decision, otherwise it could not be implemented.
Answer
Correct Answer:
consensus
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Rodney recently joined a ______ where the entire team has managerial responsibilities for their own work and control their own output.
Answer
Correct Answer:
self-managing work team
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Maryn was dreading her upcoming group assignment. Adam was on her team, and even though he was a star employee, whenever it came down to a group assignment, he experienced ______ and would always reduce the productivity of the team!
Answer
Correct Answer:
social loafing
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Nate was recently promoted and is in the process of building a project team. He knows the tasks that are assigned to his team, but Nate must also ______ in order to support his team and drive success.
Answer
Correct Answer:
provide maintenance functions
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For a team goal to be successful, it should be SMART, or specific, ______, actionable, relevant, and time-based.
Answer
Correct Answer:
measurable
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Abby has many teams that work for her. She used to find it impossible to know what each team’s goals and work processes were, until each team created their own ______ to document their overall purpose and team norms.
Answer
Correct Answer:
team charter
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Members of working groups work Dependently without having to produce a shared product is known as Working Group.
Answer
Correct Answer:
False
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Time spent in team activities are known as Work Cycles.
Answer
Correct Answer:
True
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Teams that rely on technology in order to meet and complete their work are known as?
Answer
Correct Answer:
Virtual Team
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Teams that focus on the core mission of the organization in producing products or delivering services. Such teams are known as?
Answer
Correct Answer:
All of the above
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The collective sense of belonging among team members and the desire to continue working together is known as?
Answer
Correct Answer:
Team Viability
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Provide important regulation of team behavior. These rules and guidelines that a team establishes shape the way that team members interact with one another and with others outside of the team is known as?
Answer
Correct Answer:
Team Norms
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Developing teams to generate desired results; people on the team act, learn, and grow rapidly from interactions with each other is known as?
Answer
Correct Answer:
Team Creativity
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A trait of good teams; includes innovative approaches to problem-solving is known as?
Answer
Correct Answer:
Team Creativity
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States the team’s mission or goal, and clearly lays out the expectations for team behavior is known as?
Answer
Correct Answer:
Team Charter
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A group of people who come together to achieve a common purpose is called?
Answer
Correct Answer:
Team
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Task Function relates to what the team is working on.
Answer
Correct Answer:
True
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Temporary teams that focus on solving problems.
Answer
Correct Answer:
Tactical Team
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Synergy refers to group performance that exceeds the performance of the best group member when working alone.
Answer
Correct Answer:
True
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A stage in the five-stage model of team development, when there is a lack of team unity and there are difficulties around interpersonal issues is known as
Answer
Correct Answer:
Storming
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A decision-making technique that combats the challenge of managing dominating personalities within teams.
Answer
Correct Answer:
The Stepladder Technique
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Slacking or underperforming in a group context with the assumption that others will complete the work is known as?
Answer
Correct Answer:
Both a and b
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Leaderless teams that make collective decisions are called?
Answer
Correct Answer:
Self Managed Team
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The ability of each member to perform their assigned task within the team is known as Role Based Performance.
Answer
Correct Answer:
True
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Social loafing is also known as Ringelmann.
Answer
Correct Answer:
True
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The results that tell managers where they stand in terms of organizational goals are called?
Answer
Correct Answer:
Result Measure
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Part of the team performance curve is _____ that have small groups of people with complementary skills who are equally committed to a common purpose, goals, and working approach for which they hold themselves mutually accountable.
Answer
Correct Answer:
Real Team
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Part of the team performance curve is _____ that have small groups of people with complementary skills who are equally committed to a common purpose, goals, and working approach for which they hold themselves mutually accountable.
Answer
Correct Answer:
Pseudo Team
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Teams where the goal is to invent new products or services are called?
Answer
Correct Answer:
Both a and b
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Another term for command groups is _____ that focus on the core mission of the organization in producing products or delivering services.
Answer
Correct Answer:
Both a and b
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Monitoring the tasks and activities employed to get the results obtained is known as Process measures.
Answer
Correct Answer:
True
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The team that resolves problems on an ongoing basis, by enabling trust and focusing on issues is known as?
Answer
Correct Answer:
Problem Resolution Teams
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Part of the team performance curve is _____ that need more clarity of purpose but are able to complete some work.
Answer
Correct Answer:
Potential Team
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A category in the five-stage model of team development, when the team begins to solve problems and coordinate tasks; the team develops a structure that supports task performance is known as?
Answer
Correct Answer:
Performing
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Formal and personal rules that team members are expected to follow is called Norms.
Answer
Correct Answer:
False
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A stage in the five-stage model of team development, when the team becomes cohesive and establishes roles and norms for interaction is called
Answer
Correct Answer:
Norming
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A structured process for decision-making that involves employees writing their ideas down prior to discussing as a group called?
Answer
Correct Answer:
Nominal Group Technique
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Group decision-making that allows for discussion and single rounds of voting is called Multivoting.
Answer
Correct Answer:
False
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Teams involved in the production or delivery of services, while also performing managerial duties called?
Answer
Correct Answer:
Management Teams
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Related to the support that the manager provides to the team called Maintenance Functions.
Answer
Correct Answer:
True
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Without having aired their opinions in the course of passionate and open debate, team members rarely, if ever, buy in and commit to decisions, although they may feign agreement during meetings called?
Answer
Correct Answer:
Lack of Commitment
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Teams created by workers called?
Answer
Correct Answer:
Team
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One of the five dysfunctions of teams, identified by Lencioni; when team members pay more attention to their individual needs than to the needs of the group is called ?
Answer
Correct Answer:
Inattention to Results
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A team that performs at a particularly high level, producing excellent work is called?
Answer
Correct Answer:
High Performance Team
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The conformity-seeking tendency of the group; due to group pressure, the team does not survey all alternatives and expressions of views that go against the majority of team members are suppressed is known as?
Answer
Correct Answer:
Groupthink
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A number of people located near one another or part of the same classification is called?
Answer
Correct Answer:
Group
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The first stage in the five-stage model of team development; when the group becomes oriented to the task, creates ground rules, and begins to test what is acceptable in terms of behavior is known as?
Answer
Correct Answer:
Forming
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Teams created by an organization are called?
Answer
Correct Answer:
Formal Team
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Teams that lack trust are incapable of engaging in unfiltered and passionate debate of ideas; instead, they resort to veiled discussions and guarded comments known as?
Answer
Correct Answer:
Fear of Conflict
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The degree to which the team must interact with other teams or those outside of the organization, including suppliers, _____ and customers.
Answer
Correct Answer:
All of the above
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The different types of skill sets that are needed on the team is known as?
Answer
Correct Answer:
Differentiation
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A decision-making approach that generates two diametrically opposed viewpoints and then attempts to reconcile them in the final solution is known as?
Answer
Correct Answer:
Dialectical Inquiry
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A person (or persons) assigned by the manager to critique the team’s ideas are known as ?
Answer
Correct Answer:
Devil’s Advocate
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Delphi method is a decision making technique that employs a panel of _____ experts.
Answer
Correct Answer:
Independent
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Teams that include members from different functional areas of an organization are known as?
Answer
Correct Answer:
Cross Functional Teams
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The goal of creative teams is to create something, and such teams emphasize _____ ?
Answer
Correct Answer:
Both a and b
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Decision-making where all participants do not come to agreement is called Consensus.
Answer
Correct Answer:
False
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Another term for advice/involvement teams is _____ recommend solutions to a specific problem.
Answer
Correct Answer:
Committees Teams
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Another term for production/service teams; these teams focus on the core mission of the organization in producing products or delivering services is called?
Answer
Correct Answer:
Command Group
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The resultant of all the forces acting on the members to remain part of the grouis known as Cohesion.
Answer
Correct Answer:
True
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A group discussion to generate ideas is called Brainstorming.
Answer
Correct Answer:
True
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One of the five dysfunctions of teams, identified by Lencioni; when teams avoid commitment and accountability is known as?
Answer
Correct Answer:
Avoidance of Accountability
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Emotional responses of teams and their individual members to their work and to each other as an indicator of team effectiveness is known as Affective Reactions.
Answer
Correct Answer:
True
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These teams provide advice; examples include committees and advisory councils are known as
Answer
Correct Answer:
Advice Team
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The final stage in the five-stage model of team development; when the team disbands after completing its tasks.
Answer
Correct Answer:
Adjourning
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These teams are created to put on events or resolve disputes is known as?
Answer
Correct Answer:
Both a and b
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One of the five dysfunctions of teams, identified by Lencioni; when individuals on a team do not trust each other is known as?
Answer
Correct Answer:
Absence of Trust
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