1. Use cases are used to more fully delineate _____.
Answer
Correct Answer:
System requirements
Note: This Question is unanswered, help us to find answer for this one
2. Mcgregor recognized that ________.
Answer
Correct Answer:
Their attitude toward workers affected how managers proceeded to motivate
Note: This Question is unanswered, help us to find answer for this one
3. Aptitude tests are also called ____.
Answer
Correct Answer:
Specific ability tests
Note: This Question is unanswered, help us to find answer for this one
4. ________ systems are designed to handle multiple concurrent transactions from customers.
Answer
Correct Answer:
Online transaction processing
Note: This Question is unanswered, help us to find answer for this one
5. Which level of management generally plays the role of coaches and developers of people?
Answer
Correct Answer:
Middle managers
Note: This Question is unanswered, help us to find answer for this one
6. The four types of organizational structures are functional, product, matrix, and ______.
Answer
Correct Answer:
Geographic
Note: This Question is unanswered, help us to find answer for this one
7. Mintzberg described organizations in terms of the ______ of different organizational units.
Answer
Correct Answer:
Functions
Note: This Question is unanswered, help us to find answer for this one
8. The functional organization structure is also known as the ______ structure.
Answer
Correct Answer:
Departmentalized
Note: This Question is unanswered, help us to find answer for this one
9. Regardless of level, all managers must align the ______ at their level with those of the overall organization.
Answer
Correct Answer:
Goals
Note: This Question is unanswered, help us to find answer for this one
10. Which of the following terms is often used to describe a machine organization?
Answer
Correct Answer:
Bureaucracy
Note: This Question is unanswered, help us to find answer for this one
11. Which statement best describes the concept of complexity in the context of an organization?
Answer
Correct Answer:
The range of activities conducted within an organization
Note: This Question is unanswered, help us to find answer for this one
12. ______ can be compared to the blueprint that architects use to create buildings.
Answer
Correct Answer:
Organizational structure
Note: This Question is unanswered, help us to find answer for this one
13. The ______ outlines task elements of different jobs.
Answer
Correct Answer:
Job Characteristics Theory
Note: This Question is unanswered, help us to find answer for this one
14. The ______ outlines task elements of different jobs.
Answer
Correct Answer:
Job Characteristics Theory
Note: This Question is unanswered, help us to find answer for this one
15. Which of the following terms is used to describe the top management team members in an organization?
Answer
Correct Answer:
C-Suite
Note: This Question is unanswered, help us to find answer for this one
16. Organizational design is defined as a process of building and ______ an organization’s structure to reach certain goals.
Answer
Correct Answer:
Adjusting
Note: This Question is unanswered, help us to find answer for this one
17. In a matrix organization, functions are combined with which other element?
Answer
Correct Answer:
Projects
Note: This Question is unanswered, help us to find answer for this one
18. One of the key aspects of Mintzberg’s organizational model is the ______ of management and strategic direction.
Answer
Correct Answer:
Separation
Note: This Question is unanswered, help us to find answer for this one
19. The extent to which individuals can show initiative in designing their own work is known as ______.
Answer
Correct Answer:
Job crafting
Note: This Question is unanswered, help us to find answer for this one
20. Select the question below that is open-ended.
Answer
Correct Answer:
Why do you think so many employees asked off for the same day?
Note: This Question is unanswered, help us to find answer for this one
21. Mary held a meeting via an online meeting tool on her computer. Mary started the meeting and then asked if others on the call could hear her. They responded that they could not understand her because her audio was cutting in and out. This is an example of ______.
Answer
Correct Answer:
a feedback loop
Note: This Question is unanswered, help us to find answer for this one
22. Sally wants to be a manager, but because of her ______, or fear of communication, she only applies for jobs that do not require a lot of interaction.
Answer
Correct Answer:
communication apprehension
Note: This Question is unanswered, help us to find answer for this one
23. Select the example below that best highlights upward communication.
Answer
Correct Answer:
An employee sees a problem on the line and immediately notifies the supervisor.
Note: This Question is unanswered, help us to find answer for this one
24. In a ______, Lee, a production employee, can only send communication to her manager, who then sends it on to the proper channel.
Answer
Correct Answer:
centralized network
Note: This Question is unanswered, help us to find answer for this one
25. A message that is filled with many grammatical errors and misspellings is a communication barrier that can impact how a receiver ______ a message.
Answer
Correct Answer:
decodes
Note: This Question is unanswered, help us to find answer for this one
26. A good communication tool is known as ______, which allows questions to be asked enabling the sender to confirm the message made sense to the audience.
Answer
Correct Answer:
two-way communication
Note: This Question is unanswered, help us to find answer for this one
27. The CEO uses a ______ style by sending an email message to his front-line employees, who then emailed a version of this message to their operating employees.
Answer
Correct Answer:
downward communication
Note: This Question is unanswered, help us to find answer for this one
28. Jake uses ______ and always nods while someone is telling him something, and then takes time to repeat back to them what he heard.
Answer
Correct Answer:
active listening
Note: This Question is unanswered, help us to find answer for this one
29. Jane, a training manager was meeting with new hires. Throughout her discussion she used a lot of ______ and told them they would be taking a lot of eLearning, CBT training and ILTs. The employees were not sure what Jane meant.
Answer
Correct Answer:
jargon
Note: This Question is unanswered, help us to find answer for this one
30. Which level of management generally plays the role of coaches and developers of people?
Answer
Correct Answer:
middle managers
Note: This Question is unanswered, help us to find answer for this one
31. ______ can be compared to the blueprint that architects use to create buildings.
Answer
Correct Answer:
Organizational structure
Note: This Question is unanswered, help us to find answer for this one
32. Which statement best describes the concept of complexity in the context of an organization?
Answer
Correct Answer:
the range of activities conducted within an organization
Note: This Question is unanswered, help us to find answer for this one
33. The ______ outlines task elements of different jobs.
Answer
Correct Answer:
Job Characteristics Theory
Note: This Question is unanswered, help us to find answer for this one
34. Mintzberg described organizations in terms of the ______ of different organizational units.
Answer
Correct Answer:
functions
Note: This Question is unanswered, help us to find answer for this one
35. Regardless of level, all managers must align the ______ at their level with those of the overall organization.
Answer
Correct Answer:
goals
Note: This Question is unanswered, help us to find answer for this one
36. The four types of organizational structures are functional, product, matrix, and ______.
Answer
Correct Answer:
geographic
Note: This Question is unanswered, help us to find answer for this one
37. The extent to which individuals can show initiative in designing their own work is known as ______.
Answer
Correct Answer:
job crafting
Note: This Question is unanswered, help us to find answer for this one
38. One of the key aspects of Mintzberg’s organizational model is the ______ of management and strategic direction.
Answer
Correct Answer:
separation
Note: This Question is unanswered, help us to find answer for this one
39. In a matrix organization, functions are combined with which other element?
Answer
Correct Answer:
projects
Note: This Question is unanswered, help us to find answer for this one
40. The five traits of organizational design that describe most companies are specialization, formalization, ______, standardization, and configuration.
Answer
Correct Answer:
centralization
Note: This Question is unanswered, help us to find answer for this one
41. Organizational design is defined as a process of building and ______ an organization’s structure to reach certain goals.
Answer
Correct Answer:
adjusting
Note: This Question is unanswered, help us to find answer for this one
42. Which of the following terms is often used to describe a machine organization?
Answer
Correct Answer:
bureaucracy
Note: This Question is unanswered, help us to find answer for this one
43. Which of the following terms is used to describe the top management team members in an organization?
Answer
Correct Answer:
C-Suite
Note: This Question is unanswered, help us to find answer for this one
44. Which statement best describes the concept of complexity in the context of an organization?
Answer
Correct Answer:
the range of activities conducted within an organization
Note: This Question is unanswered, help us to find answer for this one
45. Regardless of level, all managers must align the ______ at their level with those of the overall organization.
Answer
Correct Answer:
goals
Note: This Question is unanswered, help us to find answer for this one
46. Which level of management generally plays the role of coaches and developers of people?
Answer
Correct Answer:
middle managers
Note: This Question is unanswered, help us to find answer for this one
47. ______ can be compared to the blueprint that architects use to create buildings.
Answer
Correct Answer:
Organizational structure
Note: This Question is unanswered, help us to find answer for this one
48. The extent to which individuals can show initiative in designing their own work is known as ______.
Answer
Correct Answer:
job crafting
Note: This Question is unanswered, help us to find answer for this one
49. One of the key aspects of Mintzberg’s organizational model is the ______ of management and strategic direction.
Answer
Correct Answer:
separation
Note: This Question is unanswered, help us to find answer for this one
50. Which of the following terms is often used to describe a machine organization?
Answer
Correct Answer:
bureaucracy
Note: This Question is unanswered, help us to find answer for this one
51. The functional organization structure is also known as the ______ structure.
Answer
Correct Answer:
departmentalized
Note: This Question is unanswered, help us to find answer for this one
52. The five traits of organizational design that describe most companies are specialization, formalization, ______, standardization, and configuration.
Answer
Correct Answer:
centralization
Note: This Question is unanswered, help us to find answer for this one
53. A temporary cooperation of enterprises that share __________ to better respond to business opportunities.
Answer
Correct Answer:
All of these
Note: This Question is unanswered, help us to find answer for this one
54. Vertical Loading is known as adding decision-making responsibility to the job.
Answer
Correct Answer:
True
Note: This Question is unanswered, help us to find answer for this one
55. _________ is the gap between the amount of information possessed and that required to perform a task.
Answer
Correct Answer:
Uncertainty
Note: This Question is unanswered, help us to find answer for this one
56. ____________ is the analysts whose job is to standardize the work of others in the organization.
Answer
Correct Answer:
Technostructure
Note: This Question is unanswered, help us to find answer for this one
57. The degree to which the job is seen as having an impact on others; when the work does something good for society is known as
Answer
Correct Answer:
Task Significance
Note: This Question is unanswered, help us to find answer for this one
58. When an employee has _____ over a task and begins to identify with an entire work product in Task Identity?
Answer
Correct Answer:
ownership
Note: This Question is unanswered, help us to find answer for this one
59. Staff involved in the operations and destruction of a workplace, including the administration and human resources is known as support staff ?
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
60. Strategic Apex is ____?
Answer
Correct Answer:
The top management team.
Note: This Question is unanswered, help us to find answer for this one
61. When jobs are narrowly defined and depend on unique expertis is called:
Answer
Correct Answer:
Specialization
Note: This Question is unanswered, help us to find answer for this one
62. When an employee has _____ over a task and begins to identify with an entire work product in Task Identity?
Answer
Correct Answer:
ownership
Note: This Question is unanswered, help us to find answer for this one
63. Staff involved in the operations and destruction of a workplace, including the administration and human resources is known as support staff ?
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
64. Strategic Apex is ____?
Answer
Correct Answer:
The top management team.
Note: This Question is unanswered, help us to find answer for this one
65. Span of Control is __?
Answer
Correct Answer:
the number of direct reports each person has.
Note: This Question is unanswered, help us to find answer for this one
66. When a company has Many owner; it is easy to form and offers complete managerial control to the owner is known as Sole Proprietorship?
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
67. Sociotechnical Systems Design is a type of organizational design based on the premise that an organization comprises both the structure and ______among employees.?
Answer
Correct Answer:
social interactions
Note: This Question is unanswered, help us to find answer for this one
68. The extent to which people use different skills and abilities at work; the employee is not doing the same repetitive tasks over and over is called skill Variety.
Answer
Correct Answer:
True
Note: This Question is unanswered, help us to find answer for this one
69. The sense that knowledge-sharing and goal development are relevant only within a division, rather than at the company level is known as?
Answer
Correct Answer:
Silo Mentality
Note: This Question is unanswered, help us to find answer for this one
70. An organization that features highly trained professionals, high specialization, decentralized decision-making, and complex rules and procedures is called?
Answer
Correct Answer:
Professional Organization
Note: This Question is unanswered, help us to find answer for this one
71. Product Organization organizes the work into units that are responsible for producing specific products and services and also known as
Answer
Correct Answer:
Both a and b
Note: This Question is unanswered, help us to find answer for this one
72. A relationship between two or more investors who have a stake in a company is known as
Answer
Correct Answer:
Partnership
Note: This Question is unanswered, help us to find answer for this one
73. The rules, relationships, communication channels, and duties that allow members to work toward their shared goals is known as?
Answer
Correct Answer:
Organization Structure
Note: This Question is unanswered, help us to find answer for this one
74. Another term for a “____”consists of one large unit with one or two top managers; these organizations are relatively unstructured and informal.
Answer
Correct Answer:
simple structure
Note: This Question is unanswered, help us to find answer for this one
75. The process of constructing and adjusting an organization’s structure to achieve its goals is known as?
Answer
Correct Answer:
Organizational Design
Note: This Question is unanswered, help us to find answer for this one
76. A diagram that depicts an organization’s hierarchy is known as
Answer
Correct Answer:
Organization Chart
Note: This Question is unanswered, help us to find answer for this one
77. Operating Core is the people who produce a company’s products.?
Answer
Correct Answer:
true
Note: This Question is unanswered, help us to find answer for this one
78. The Middle Line is a ?
Answer
Correct Answer:
Middle managers.
Note: This Question is unanswered, help us to find answer for this one
79. M-forms of__________ have a wide array of brands, products, or divisions in different geographical locations.
Answer
Correct Answer:
Multidivisional organizations
Note: This Question is unanswered, help us to find answer for this one
80. Machine Organization that features standardization, _____, and routine procedures while utilizing centralized decision-making.?
Answer
Correct Answer:
formalization
Note: This Question is unanswered, help us to find answer for this one
81. Limited-Liability Corporation (LLC) is a?
Answer
Correct Answer:
A hybrid of a partnership and a corporation.
Note: This Question is unanswered, help us to find answer for this one
82. Which the statement is true?
Answer
Correct Answer:
Job rotation is Cross-training or allowing workers to do different jobs.
Note: This Question is unanswered, help us to find answer for this one
83. _________ practice of loading jobs with core job characteristics that have been shown to motivate employees.?
Answer
Correct Answer:
Job Redesign
Note: This Question is unanswered, help us to find answer for this one
84. Job Enrichment Includes the addition of tasks ___________ scope of work that are of interest to the employee or are generally reserved for employees in position of authority?
Answer
Correct Answer:
outside an employee’s
Note: This Question is unanswered, help us to find answer for this one
85. Who said that “A job is a set of task elements grouped together under one job title and designed to be performed by a single individual”?
Answer
Correct Answer:
llgen & Hollenbeck, 1991
Note: This Question is unanswered, help us to find answer for this one
86. ________ the combination of one functional area’s work into the minor whole of the organization.?
Answer
Correct Answer:
none of these
Note: This Question is unanswered, help us to find answer for this one
87. Innovative organizations have another term for “_______” companies that work in emerging industries, which require leadership to adjust practices “ad hoc,” or as needed.?
Answer
Correct Answer:
adhocracy
Note: This Question is unanswered, help us to find answer for this one
88. the addition of tasks to an existing job that require the same level of skill is known as____?
Answer
Correct Answer:
Combining Tasks
Note: This Question is unanswered, help us to find answer for this one
89. Hierarchy of Authority the power structure of an organization where the amount of authority decreases with each level.
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
90. Growth-Need Strength a person’s need to learn old things, grow, and develop from working.
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
91. An organization that stays close to their customers because the delivery of fresh products is important is known as?
Answer
Correct Answer:
geographic organization
Note: This Question is unanswered, help us to find answer for this one
92. Functional organizations work into small units (e.g., departments) based on business functions or expertise.
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
93. The amount of rules, regulations, and procedures an organization requires its employees to follow is known as?
Answer
Correct Answer:
formalisation
Note: This Question is unanswered, help us to find answer for this one
94. Feedback from the job of information is not provided by the job on how effective the employee’s work is.
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
95. Economies of scale are: More units of a good or a service are produced on a smaller scale, yet with (on average) fewer input costs.
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
96. dotted -line relationship is a Communication channel that exists without a direct power relationship.
Answer
Correct Answer:
true
Note: This Question is unanswered, help us to find answer for this one
97. customers, or major programs, with decentralization of weekly decisions.
Answer
Correct Answer:
true
Note: This Question is unanswered, help us to find answer for this one
98. Employees who report to an organization higher in the organization’s hierarchy
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
99. C-suit is the CEO and other top management team members, such as the chief executive officer (CEO), who report to the organization’s board of directors, which is led by the (DSP)of the board.
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
100. A company or group authorized to act as a single entity is known as ?
Answer
Correct Answer:
Corporation
Note: This Question is unanswered, help us to find answer for this one
101. Context satisfaction is the degree to which employees are satisfied with various aspects of their job?
Answer
Correct Answer:
true
Note: This Question is unanswered, help us to find answer for this one
102. Complexity is the range of activities conducted within an ____?
Answer
Correct Answer:
organization.
Note: This Question is unanswered, help us to find answer for this one
103. When most or all ______are made by an organization’s top leadership rather than by the managers or employees of individual work units in centralization?
Answer
Correct Answer:
key decisions
Note: This Question is unanswered, help us to find answer for this one
104. Boundary spanners is Individuals who are especially sensitive to and skilled in bridging interests, professions, and organizations.?
Answer
Correct Answer:
true
Note: This Question is unanswered, help us to find answer for this one
105. When an employee’s job-crafting involves role reduction or work withdrawal is known as ?
Answer
Correct Answer:
Avoidance Job-Crafting
Note: This Question is unanswered, help us to find answer for this one
106. Autonomy is’t the extent to which the employee has the freedom to plan and perform their own work?
Answer
Correct Answer:
false
Note: This Question is unanswered, help us to find answer for this one
107. When an employee’s___involves role and social expansion .?
Answer
Correct Answer:
job-crafting
Note: This Question is unanswered, help us to find answer for this one
