Correct Answer:
They are a way we categorize or understand.
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Organizational ______ refers to the way an organization operates, the attitudes the employees have, and the overall tone and approach to any given business.
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Correct Answer:
Culture
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______ refers to the experiences that shape our attitudes, perceptions, emotions, and communication choices, and includes the assimilation process.
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Socialization
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When cultural competence is absent in the workplace, which of the following can occur?
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Correct Answer:
Discrimination
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Culture’s orientation to supernatural, human, and natural entities in the cosmological universe and other philosophical issues influencing how its members see the world, according to Samovar et al., is known as ______.
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Worldview
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Race and ethnicity are differentiated by ______.
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Physical characteristics versus shared culture
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______ differences include variations in the pronunciation of words, as well as in vocabulary and syntax.
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Dialect
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Which set of terms describe male communication?
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Correct Answer:
Report talk, nondescriptive, no tag questions
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Which is the best example of an artifact?
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University license plate cover
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Which is a tactic to gain information about organizational culture listed by Jablin?
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Correct Answer:
Third-party questioning
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Women tend to engage in report talk.
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Correct Answer:
False
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People who are culturally competent engage in perception checking to gain cultural knowledge.
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Correct Answer:
True
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Narratives are stories.
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Correct Answer:
True
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Jargon refers to language used in a given field.
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Correct Answer:
True
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Testing limits is one tactic newcomers use to learn about organizations.
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Correct Answer:
True
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Worldview is a culture’s orientation to _____entities in the cosmological universe and other philosophical issues influencing how its members see the world.
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Correct Answer:
All of these
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Interpretation systems available to assist with language barriers and other communication related concerns refer to translational services.
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Correct Answer:
True
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Asking direct questions of people who have had the same experiences as you at a different time is known as_____
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Third party questioning
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Choosing to continue a behavior or practice to see how it will influence the outcome is called testing limit.
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False
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Using observational skills to take stock of any given situation refers to_____
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Surveillance
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The way humans use their minds to perceive others as belonging to a social group refers to_____
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Stereotypes
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Socialization means the experiences that shape our attitudes and_____
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All of these
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The categorization of people based on physical characteristics such as skin color, dimensions of the human face, and hair refers to_____
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Race
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Asking others if one’s sense of understanding is correct or incorrect refers to_____
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Perception checking
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The practice of asking a direct question about what you want to know is called_____
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Overt questioning
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Organizational culture includes the way an organization operates and_____
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All of these
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Stories we use to come to understand the organizational culture and one another refers to_____
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Narrative
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People seeking understanding through the vehicle of open dialogue refer to_____
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Mutual respect
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When people trying to communicate do not share a common language it is called_____
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Language barrier
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Asking questions in a roundabout way to retrieve information that will make you more competitive, help you make better choices, and help you survive in an organization refers to_____
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Indirect questioning
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A process that brings each of us into greater contact with the rest of the world and gives our daily lives an increasingly international orientation refers to_____
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Globalization
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Ethnicity refers to a social group that may be joined together by factors such as _____or shared culture.
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All of these
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Making statements about something to see how other people react refers to_____
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Disguising conversation
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Discrimination is the act of excluding or denying people of products, rights, and services based on their _____gender, age, sexual orientation, or disability.
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All of these
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Dialect means_____ in a language.
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All of these
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The rules of living and functioning in society refers to_____
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Culture
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Practices, behaviors, celebrations, and traditions common to people, organizations, and institutions refers to_____
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Cultural rituals
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Being aware of diversity that’s present in any working or social environment refers to_____
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Cultural diversity awareness
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The level of knowledge a person has about others who are different in some way in comparison with himself or herself refers to_____
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Cultural competence
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Assimilation process is the _____,that’s common for anyone starting a new job.
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Correct Answer:
Adjustment period
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A person’s_____of various words in a language is called accent.
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Correct Answer:
Pronunciation
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