Outbound Sales MCQs (Chapterwise Multiple Choice Questions)

What is the key point to emphasize when recommending a product to a prospect?

How much the prospect will pay for the product

How advanced the technology is behind the product

How many in his/her network would be interested

How the product solves his/her pain points

Answer & Explanation

Correct Answer: How the product solves his/her pain points

Note: This Question is unanswered, help us to find answer for this one

What is the best time to call a working couple for making an outbound sales proposal?

Lunch hour

Dinner time

Working hours

Off days

Answer & Explanation

Correct Answer: Off days

Note: This Question is unanswered, help us to find answer for this one

You are a telecalling executive. When you ask for the prospective customer on the phone, the assistant answers the call. Which of the following sentences would be more appropriate in this scenario?

Hello, could you please connect me to Mr. Bush?

Get me Mr. Bush please.

Get me Mr.Bush.

Hi, I was wondering if I could please speak to Mr. Bush.

Answer & Explanation

Correct Answer: Hi, I was wondering if I could please speak to Mr. Bush.

Note: This Question is unanswered, help us to find answer for this one

What are the radical qualities which a teleselling agent needs to have to perform well?

Proficiency in the spoken language

Ability to connect with the prospect

Confidence in his product

All of the above

None of the above

Answer & Explanation

Correct Answer: All of the above

Note: This Question is unanswered, help us to find answer for this one

If a customer demands that he should never be contacted again for the sale of the product in question, his name should be listed on the:

Not interested customers list

Do not call list

Boycotted customers list

Negative customers list

Answer & Explanation

Correct Answer: Do not call list

Note: This Question is unanswered, help us to find answer for this one

Which of the following steps is immediately followed after the opening of the call and identification of the prospective customer?

Probing

Stating the objective of the call

Pushing for the sale

Getting a commitment from the prospect

Answer & Explanation

Correct Answer: Stating the objective of the call

Note: This Question is unanswered, help us to find answer for this one

Generally, you can think of _ as the strategy and as the execution.

sales; marketing

marketing; sales

email: phone

business development; sales

Answer & Explanation

Correct Answer: marketing; sales

Note: This Question is unanswered, help us to find answer for this one

What is the definition of the AIDA model?

Attract the prospect, create interest, develop a relationship, set an action from the prospect

Attract the caller, develop an alliance, set an action by the caller

None of the above

Answer & Explanation

Correct Answer: Attract the prospect, create interest, develop a relationship, set an action from the prospect

Note: This Question is unanswered, help us to find answer for this one

When making phone calls you should:

Identify yourself.

All of these

Ask to speak with the department that can help you.

Identify the purpose of your call.

Answer & Explanation

Correct Answer: All of these

Note: This Question is unanswered, help us to find answer for this one

The process of calling potential clients without an introduction is called _________.

cold calling

guerilla calling

blank calling

ambush calling

Answer & Explanation

Correct Answer: cold calling

Note: This Question is unanswered, help us to find answer for this one

Outbound Sales Quick Quiz

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Outbound Sales MCQ

Outbound Sales Quick Quiz

What is the key point to emphasize when recommending a product to a prospect?

What is the best time to call a working couple for making an outbound sales proposal?

You are a telecalling executive. When you ask for the prospective customer on the phone, the assistant answers the call. Which of the following sentences would be more appropriate in this scenario?

What are the radical qualities which a teleselling agent needs to have to perform well?

If a customer demands that he should never be contacted again for the sale of the product in question, his name should be listed on the:

Which of the following steps is immediately followed after the opening of the call and identification of the prospective customer?

Generally, you can think of _______ as the strategy and ______ as the execution.

What is the definition of the AIDA model?

When making phone calls you should:

The process of calling potential clients without an introduction is called _________.

Generally, you can think of _ as the strategy and as the execution.