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Managing Change and Innovation MCQ

A process of grouping people with related job _____ into the same area within the overall organizational structure is called Departmentalization.

Answer

Correct Answer: All of these

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_____ is a process of grouping people with related job duties, skills, and experiences into the same area within the overall organizational structure.

Answer

Correct Answer: Departmentalization

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_____ is the process of transferring authority and responsibility to others to carry out certain tasks and activities.

Answer

Correct Answer: Delegation

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_____ refers to an organizational structure designed to allow all employees to make decisions and recommend changes.

Answer

Correct Answer: Decentralization

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Chain of command is a flow of authority and power from the lowest to the Highest levels of the organization.

Answer

Correct Answer: False

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_____ refers to an organizational structure designed to give top-level managers the authority to make decisions on behalf of the entire company.

Answer

Correct Answer: Centralization

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When an organization removes borders across the organization to drive _____ through the free flow of information is called Boundaryless organizational structure.

Answer

Correct Answer: All of these

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Authority is the _____ right given to managers to give orders and make decisions.

Answer

Correct Answer: All of above

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Accountability is the willingness to accept responsibility for certain actions or behaviors.

Answer

Correct Answer: True

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_____ is the process by which managers inform their staff of a change and why it is needed.

Answer

Correct Answer: Unfreezing

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_____ is the final stage when people embrace the change and adopt the behaviors and attitudes needed to generate successful results.

Answer

Correct Answer: Refreezing

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_____ is the development of new or improved goods or services to meet customer needs.

Answer

Correct Answer: Product innovation

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The introduction of new or improved operational and work methods is called?

Answer

Correct Answer: Process innovation

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Practiced creativity is the ability to spot opportunities to apply problem-solving skills in the workplace.

Answer

Correct Answer: True

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Positive psychology is the scientific study of the strengths that add _____ to our lives.

Answer

Correct Answer: All of these

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Positive disruptors are the people who challenge established organizational habits to find positive alternatives, and also have the power to drive change.

Answer

Correct Answer: True

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The changes in beliefs and behaviors of individuals working in an organization.

Answer

Correct Answer: People innovation

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_____ is the introduction or modification of work assignments, authority relationships, and communication and reward systems.

Answer

Correct Answer: Organizational structure innovation

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_____ are Inside influences such as company culture and employee diversity.

Answer

Correct Answer: Internal forces

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Innovation is the development and successful implementation of fresh, new ideas.

Answer

Correct Answer: True

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A useful decision-making technique that helps to assess the reasons for and against making certain changes is called ?

Answer

Correct Answer: Force field analysis

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Flow is the experience of immersion and “loss of time” when individuals achieve an optimum balance of _____.

Answer

Correct Answer: All of the above

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_____ are outside influences such as competitors’ actions and customers’ changing preferences.

Answer

Correct Answer: External forces

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Focusing on _____ is called Exploratory innovation.

Answer

Correct Answer: All of these

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Focuses on risk taking, radical thinking, and experimentation is called?

Answer

Correct Answer: Exploratory innovation

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Exploitative innovation is the _____ of existing products and processes.

Answer

Correct Answer: All of these

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_____ is the enhancement and reuse of existing products and processes.

Answer

Correct Answer: Exploitative innovation

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DADA syndrome is a range of emotions experienced by people when facing wanted change.

Answer

Correct Answer: False

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Creativity is the generation of meaningful ideas by individuals or teams.

Answer

Correct Answer: True

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Creative potential is the _____ to generate ideas.

Answer

Correct Answer: All of the above

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Changing is a strategy for employees to help reinforce the need for change.

Answer

Correct Answer: True

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Achieving goals by altering behaviors or processes in response to environmental forces.

Answer

Correct Answer: Change management

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