Six Sigma Green Belt Certification MCQ Questions Answers

1. The logical way the project team should initiate analysis is to:

2. CTQ means:

3. The analysis by an Interrelationship Diagram helps in making a distinction between:

4. Which one is used to control the critical process inputs?

5. Prioritization matrices are a combination of:

6. Which one belongs to hierarchical diagrams?

7. .... data cannot be broken down into smaller units.

8. Defects Per Unit (DPU) is defined as:

9. .... defines all possible failures and their effects on a system.

10. ..... is an instrument which assists the team to prioritize the root causes.

11. Which statement is true about Analyze phase?

12. Purpose of preparing a Project Charter in the Define phase is .....

13. A graphical tool usually employed to help recognize opportunities for improvement is known as

14. In a scatter diagram, what kind of correlation is indicated when almost all the points fall along an imaginary straight line with either a positive or negative slope?

15. ..... chart monitors the process location over time, based on the average of a series of observations, called a subgroup.

16. A .... is an important tool for establishing performance objectives.

17. Which tool identifies the relevant factors of a process improvement project before work begins?

18. C-charts, P-charts and U-charts are types of .... control charts.

19. Tool that helps in identifying every potential failure mode of a process or a product?

20. What are Gantt Charts used for?

21. Why are affinity diagrams used?

22. What defines the range of output which the process must meet, also known as specification range?

23. A flowchart is a ..... representation of the flow in a process.

24. Failure modes are ranked by using the RPN. What does RPN stand for?

25. Six Sigma process is implemented by organizations to reduce __

26. What does the Diamond symbol in flowcharts depict?

27. Arrange the Six Sigma methodology in chronological order:

28. Which statement is true about Multivoting?

29. The Japanese name for Error-proofing is ....

30. Statistical Process Control is a method of ..... , ...... and ..... a process through statistical analysis.

31. Which statement is false about SIPOC?

32. This plan states the critical parameters that require corrective action. It also contains restorative actions for known causes to problems that might surface. What is it called?

33. Main objective of Analyze Phase?

34. The Kano model of customer satisfaction depicts the relationship between:

35. Which is a tool used to determine how precise the collected data are, or how precisely the survey measures the true feelings of the whole population?

36. Which one is used to compare opposites, actions, consequences and different points of view?

37. What is monitored by the Process Management Chart?

38. Fastest method of arriving at the root cause of any problem?

39. Which steps are used to quantify an oppurtunity in the analyze phase?

40. Which one is not a tool used in the open-narrow-close approach?

41. .... is a kind of control chart that is used to display process performance over time. It is also used for interpreting the trends that occur in the data.

42. The fishbone diagram is used to identify the _______ variables that are causing problems.

43. Point out the symbol that represents variability in a process in Six Sigma, from the given figure:

44. Why is the term 'Voice of the Customer' in Six Sigma methodology used?

45. Six Sigma is used to measure the .... of a company.

46. For any company to reach a 'level 6' sigma, there should only be .... defects per 1 million processes or opportunities.

47. The process of calculating the total expected costs versus the total expected benefits of the actions that are performed, to choose the most profitable options is known as ....

48. ..... shaped matrix can relate one set of elements with itself.

49. The product attributes which delight the customer and lead to high levels of satisfaction are ..... , but do not cause any dissatisfaction if the product lacks this feature.

50. Which one is the best definition for Define phase?

51. ..... charts are used to display different trends in data over time.

52. Which was the first company to implement Six Sigma methodology?

53. Which tool is used while illustrating a process map?

54. The process capability index, denoted as 'Cp', is preferred when

55. A systematic process to identify the needs of the customers is known as:

56. ..... are constructed from the frequency table.

57. .... chart plots the probability of a certain event occurring at different places within a given time period.

58. Which one is used to eliminate an identified problem by proposing appropriate solutions?

59. Which one is used to implement process control to ensure that the same problems do not recur?

60. Which control chart deals with the proportion or fraction of defective products?

61. ..... is a statistical method to define how much variation exists in a set of data.

62. A table shows the comparison of survey results obtained from existing and new process. Which method should be employed to determine the effect of the new process on customer satisfaction?

63. Tool to depict the changes that occur in one set of variables while changing the values of the other set of variables?

64. Main purpose of brainstorming?

65. Which are the objectives of the Improve Phase?

66. Analysis can be done in which way?