The logical way the project team should initiate analysis is to:
1.List all the possible factors of the problem
2.Segment and stratify these factors
3.Prioritize the list of vital few factors
4.Verify and quantify the root causes of variation
Answer
Correct Answer:
1234
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2. CTQ means:
Answer
Correct Answer:
Critical-to-Quality
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3. The analysis by an Interrelationship Diagram helps in making a distinction between:
Answer
Correct Answer:
elements which operate as the root cause and those which are the outcomes of the root cause
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4. Which of the following is used to control the critical process inputs?
Answer
Correct Answer:
Process Control Plan
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5. Prioritization matrices are a combination of:
Answer
Correct Answer:
Tree Diagram and Matrix Chart
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6. Which of the following belongs to hierarchical diagrams?
Answer
Correct Answer:
Cause and Effect Diagrams
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7. _______ data cannot be broken down into smaller units.
Answer
Correct Answer:
Attribute
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8. Defects Per Unit (DPU) is defined as:
Answer
Correct Answer:
A measurement of the average number of defects in a single unit
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9. _____ defines all possible failures and their effects on a system.
Answer
Correct Answer:
FMEA
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10. ___________ is an instrument which assists the team to prioritize the root causes.
Answer
Correct Answer:
Multivoting
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11. Which of the following statements is true about Analyze phase?
Answer
Correct Answer:
In the Analyze phase, the gaps between current process performance and the business goals are identified
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12. The main purpose of preparing a Project Charter in the Define phase is _____
Answer
Correct Answer:
to list the vital features of the project
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13. A graphical tool usually employed to help recognize opportunities for improvement is known as:
Answer
Correct Answer:
Pareto Analysis
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14. In a scatter diagram, what kind of correlation is indicated when almost all the points fall along an imaginary straight line with either a positive or negative slope?
Answer
Correct Answer:
Strong correlation
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15. The _______ chart monitors the process location over time, based on the average of a series of observations, called a subgroup.
Answer
Correct Answer:
X-bar
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16. A _____ is an important tool for establishing performance objectives.
Answer
Correct Answer:
Process Map
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17. Which tool is used to identify the relevant factors of a process improvement project before work begins?
Answer
Correct Answer:
SIPOC
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18. C-charts, P-charts and U-charts are types of _________ control charts.
Answer
Correct Answer:
attribute
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19. Which is the tool that helps in identifying every potential failure mode of a process or a product?
Answer
Correct Answer:
FMEA
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20. What are Gantt Charts used for?
Answer
Correct Answer:
To keep track of the time frame of a project
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21. Why are affinity diagrams used?
Answer
Correct Answer:
To represent the brainstormed ideas
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22. What defines the range of output which the process must meet, also known as specification range?
Answer
Correct Answer:
Difference between USL and LSL
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23. A flowchart is a _________ representation of the flow in a process.
Answer
Correct Answer:
pictorial
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24. Failure modes are ranked by using the RPN. What does RPN stand for?
Answer
Correct Answer:
Risk Priority Number
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25. Six Sigma process is implemented by organizations to reduce __________.
Answer
Correct Answer:
defects in their processes
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26. What does the Diamond symbol in flowcharts depict?
Answer
Correct Answer:
Decision point
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27. Arrange the Six Sigma methodology in chronological order:
Answer
Correct Answer:
Define, Measure, Analyze, Improve, Control
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28. Which of the following statements is true about Multivoting?
Answer
Correct Answer:
Multivoting allows the ranking of options Multivoting helps choose the options for further analysis
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29. The Japanese name for Error-proofing is ___
Answer
Correct Answer:
Poka Yoke
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30. Statistical Process Control is a method of _________, ________ and _________ a process through statistical analysis.
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31. This plan states the critical parameters that require corrective action. It also contains restorative actions for known causes to problems that might surface. What is it called?
Answer
Correct Answer:
Response Plan
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32. What is the main objective of Analyze Phase?
Answer
Correct Answer:
To arrive at the root cause of the problem
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33. The Kano model of customer satisfaction depicts the relationship between:
Answer
Correct Answer:
customer satisfaction and quality
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34. Which of the following is a tool used to determine how precise the collected data are, or how precisely the survey measures the true feelings of the whole population?
Answer
Correct Answer:
Margin of Error
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35. Which of the following is used to compare opposites, actions, consequences and different points of view?
Answer
Correct Answer:
Force Field Diagram
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36. What is monitored by the Process Management Chart?
Answer
Correct Answer:
Critical process outputs
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37. Which of the following is one of the fastest methods of arriving at the root cause of any problem?
Answer
Correct Answer:
Process Analysis
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38. Which of the following steps are used to quantify an oppurtunity in the analyze phase?
Answer
Correct Answer:
a,b,c
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39. Which of the following is not a tool used in the open-narrow-close approach?
Answer
Correct Answer:
Pareto Analysis
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40. ___________ is a kind of control chart that is used to display process performance over time. It is also used for interpreting the trends that occur in the data.
Answer
Correct Answer:
Run Chart
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41. The fishbone diagram is used to identify the _______ variables that are causing problems.
Answer
Correct Answer:
input
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42. Point out the symbol that represents variability in a process in Six Sigma, from the given figure:
Answer
Correct Answer:
4
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43. Why is the term "Voice of the Customer" in Six Sigma methodology used?
Answer
Correct Answer:
To get feedback from the customers To define the needs of the customer
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44. Six Sigma is used to measure the .... of a company.
Answer
Correct Answer:
performance
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45. For any company to reach a "level 6" sigma, there should only be .... defects per 1 million processes or opportunities.
Answer
Correct Answer:
3.4
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46.
The process of calculating the total expected costs versus the total expected benefits of the actions that are performed, to choose the most profitable options is known as____________.
Answer
Correct Answer:
Cost-benefit Analysis
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47. A/An ____ shaped matrix can relate one set of elements with itself.
Answer
Correct Answer:
L
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48.
The product attributes which delight the customer and lead to high levels of satisfaction are ________, but do not cause any dissatisfaction if the product lacks this feature.
Answer
Correct Answer:
Delighters
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49. ___ charts are used to display different trends in data over time.
Answer
Correct Answer:
Run
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50. Which was the first company to implement Six Sigma methodology?
Answer
Correct Answer:
Motorola
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51. Which of the following tools is used while illustrating a process map?
Answer
Correct Answer:
Flowcharts
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52. The process capability index, denoted as "Cp", is preferred when
Answer
Correct Answer:
Cp>1
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53. A systematic process to identify the needs of the customers is known as:
Answer
Correct Answer:
Quality Function Deployment
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54. ___ are constructed from the frequency table.
Answer
Correct Answer:
Histograms
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55.
A/An ..... chart plots the probability of a certain event occurring at different places within a given time period.
Answer
Correct Answer:
probability
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56. Which of the following is used to eliminate an identified problem by proposing appropriate solutions?
Answer
Correct Answer:
Corrective Action Metrics
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57. Which of the following is used to implement process control to ensure that the same problems do not recur?
Answer
Correct Answer:
Activity Chart
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58. Which control chart deals with the proportion or fraction of defective products?
Answer
Correct Answer:
P-Charts
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59. ________ is a statistical method to define how much variation exists in a set of data.
Answer
Correct Answer:
Standard Deviation
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60.
A table shows the comparison of survey results obtained from existing and new process. Which method should be employed to determine the effect of the new process on customer satisfaction?
Answer
Correct Answer:
Chi-Square Test
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61. Which tool is used to depict the changes that occur in one set of variables while changing the values of the other set of variables?
Answer
Correct Answer:
Scatter Diagram
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62. Which of the following are the objectives of the Improve Phase?
Answer
Correct Answer:
Generating a number of plausible solutions Selecting the best solutions that would improve the process
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63. Analysis can be done in which of the following ways?
Answer
Correct Answer:
By analyzing the data collected By analyzing the process through process maps
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Six Sigma Green Belt Certification MCQs | Topic-wise