Intercultural Communication in Business, Health Care, and Education MCQ
Intercultural Communication in Business, Health Care, and Education MCQ
1. Perceptual context is the _______ of the persons engaged in communication and how they affect information processing.
Answer
Correct Answer:
Perceptual context
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2. Face-to-face interaction between the patient and his or her individual health care provider is known as _______ .
Answer
Correct Answer:
Patient–provider communication
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3. Organizational culture is an organized pattern of values, _______ and communication channels held by the members of an organization.
Answer
Correct Answer:
Both a & b
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4. Learning styles is an individual’s unique way of _______ information to solve problems.
Answer
Correct Answer:
All of these
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5. Immediacy is the _________ distance or closeness between interactants.
Answer
Correct Answer:
Both a & b
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6. The study and use of communication strategies to inform and influence individual decisions that enhance health is known as ______ .
Answer
Correct Answer:
Health communication
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7. Environmental context is the _________ location of communication within some cultural context.
Answer
Correct Answer:
Both a & b
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8. Cultural context is an accumulated pattern of ________ held by an identifiable group of people with a common verbal and nonverbal symbol system.
Answer
Correct Answer:
All of these
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9. U.S. workers do not wish to call attention to themselves for outperforming coworkers and may be ashamed and embarrassed if recognized above others.
Answer
Correct Answer:
False
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10. In the United States, verbal immediacy behaviors include the judicious use of humor, self-disclosure, narration (storytelling), and the prosocial use of certain types of power, such as expert power and referent power.
Answer
Correct Answer:
True
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11. Across cultures, regardless of age, culture, and nationality, patients prefer to take part in joint decision making with their doctors.
Answer
Correct Answer:
True
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12. In many non-Western cultures, illness is often attributed to societal and/or supernatural conditions.
Answer
Correct Answer:
True
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13. Chinese workers will probably not initiate communication with a manager, even if they have concerns about the way a job is being handled.
Answer
Correct Answer:
True
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14. A unique feature of Japan’s economic structure is a state-regulated apprentice system through which young adults learn a specialized skill, for which they receive a state diploma.
Answer
Correct Answer:
False
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15. German organizations are essentially social organizations, of which two key features are lifetime employment and seniority grading.
Answer
Correct Answer:
False
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16. Some experts maintain that Japanese organizations are essentially social organizations where two key features are ______.
Answer
Correct Answer:
Lifetime employment and seniority grading
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17. Organizations in individualistic cultures are likely to emphasize ______.
Answer
Correct Answer:
Individual incentive and motivation
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18. Persons in Western cultures, such as the United States, which are often individualistic, generally believe that the origins of illness are rooted in ______.
Answer
Correct Answer:
The individual patient
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19. Unlike workers in the United States, Mexican workers are usually ______.
Answer
Correct Answer:
Not rewarded for initiative
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20. A unique feature of Germany’s economic structure is ______.
Answer
Correct Answer:
A state-regulated apprentice system where young adults learn a well-defined skill, for which they receive a state diploma
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21. Organizations in collectivistic cultures are likely to emphasize ______.
Answer
Correct Answer:
Group harmony and teamwork
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22. Teacher immediacy refers to the verbal and nonverbal communication expressed by teachers that ______ the physical and psychological distance between teachers and students.
Answer
Correct Answer:
Reduces
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Communication (Intercultural & Global) MCQs | Topic-wise
