> > >

Customer Service MCQs

You promise a customer to get back to them with a solution to their problem within two days. The deadline is over but you still don't have a solution. What should you do?

Wait until you have the right solution and then get back to the customer.

Get back to the customer and request them to give you some more time.

Let the customer contact you again and then explain the situation.

Get back to the customer and tell them you have no solution to offer them.

Answer

Correct Answer: Get back to the customer and request them to give you some more time.

Explanation:

Note: This Question is unanswered, help us to find answer for this one

Customer Service Skill Assessment

Your Skill Level: Poor

Retake Quizzes to improve it