What would be the two needs of a customer when visiting a theme park?

Which of the following is an example of a care token?

How can a company's online ordering process be made more customer friendly?

Why is giving a customer the required information considered good customer service?

Why should a firm say they are sorry even if they feel the customer is wrong?

What would be the best way to handle an email inquiry?

Which of the following are ways to build a great relationship with a customer?

When dealing with an angry customer over email, what are the things you must avoid to prevent the situation from becoming worse?

Knowing what your customers need is important because you can't sell what people don't need.

Which of the following is true about customer relationship management?

Why is it important to have fast response times to customer queries/complaints?