Which of the following organizational relationships is associated with high job satisfaction?
Answer
Correct Answer:
Leader-member exchange
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Which of the following organizational relationships is associated with high job satisfaction?
Answer
Correct Answer:
Leader-member exchange
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John and Toni are working on a team project. They believe the team’s collective success is more important than their individual recognition. John and Toni likely belong to what type of culture?
Answer
Correct Answer:
Collectivistic
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Which of the following assumptions is part of anxiety/uncertainty management theory?
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Correct Answer:
One communicator is a stranger.
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Josephine recently started a new job. Her boss holds a weekly team meeting so that all employees can contribute to the decision-making process. Josephine likely works in what type of power distance culture?
Answer
Correct Answer:
Low
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Janice and Tom are in the middle of a conflict. They decide to ask Ted for his help. This conflict resolution strategy is known as ______.
Answer
Correct Answer:
Third-party help
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Robert also is working on the same team as John and Toni. He disagrees. Robert thinks that his own success is more important than the team’s. Robert likely belongs to what type of culture?
Answer
Correct Answer:
Individualistic
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What are two accommodation patterns?
Answer
Correct Answer:
Convergence and divergence
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Kate plays soccer every week as part of a community club. The members of this team have inside jokes. They also have jargon that people outside of the team do not understand. The members of the soccer team represent a(n) ______ group.
Answer
Correct Answer:
In
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Sandra is preparing for an important presentation. She wants to appear confident in front of her co-workers. What term does Goffman use to describe one’s desired self-image?
Answer
Correct Answer:
Face
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Leader–Member Exchange is Relationships between a supervisor and employee characterized by mutual trust, social support, and liking.
Answer
Correct Answer:
True
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Attributional Confidence is Appropriately discerning and reducing uncertainty about an interactional partner’s behavior.
Answer
Correct Answer:
True
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Cultural preferences for the extent to which ambiguity is ––––––called uncertainty avoidance
Answer
Correct Answer:
Tolerated
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Uncertainty is term as –––––––––to explain or predict one’s own or others’ behavior.
Answer
Correct Answer:
Inability
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Asking a person –––––of the relationship to help manage the conflict is called third party help.
Answer
Correct Answer:
Outside
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In –––––––––– exchange contractual obligations provided by the organization.
Answer
Correct Answer:
Supervisory
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Stranger is Out-group member
Answer
Correct Answer:
True
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Stranger is Out-group member
Answer
Correct Answer:
True
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––––––––––a cultural belief in immediate gratification.
Answer
Correct Answer:
Short term orientation
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Self face concern is the –––––– of one’s own positive and negative face needs.
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Correct Answer:
Aware
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In positive aperson’s need to be
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Correct Answer:
All
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Passive aggression is more active than avoiding the situation altogether.
Answer
Correct Answer:
True
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Other face concern is ––––––––– an awareness of the other person’s positive and negative face needs.
Answer
Correct Answer:
Demonstrating
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Non accommodation is sucess to converge or diverge.
Answer
Correct Answer:
False
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Non accommodation is sucess to converge or diverge.
Answer
Correct Answer:
False
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–––––––– a person’s desire to act freely, without constraints or imposition from others.
Answer
Correct Answer:
Negative Face
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Recognition of both self- and other-face need is –––––– face concern.
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Correct Answer:
Mutual
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Mindfulness is thoughtful, conscious behavior.
Answer
Correct Answer:
True
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In masculine culture, cultural beliefs are the appropriate roles for men and women are ––––––.
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Correct Answer:
Distinct
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Low power distance is a cultural belief that values the minimization of power differences.
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Correct Answer:
True
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A cultural approach that is associated with thrift, savings, perseverance is known as
Answer
Correct Answer:
Low context communication
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Long term orientation is a cultural approach that is associated with…
Answer
Correct Answer:
All
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Liking is –––––––––––messages that stress affinity toward a person, place, or object.
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Correct Answer:
Persuasive
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Intercultural communication is Interaction between members of –––––– cultures.
Answer
Correct Answer:
Different
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Intercultural adjustment is a cultural out-group member feels..
Answer
Correct Answer:
All of above
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In-groups ––––––––affiliations to which an individual feels he or she belongs
Answer
Correct Answer:
Social
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–––––––––– is the belief that the individual is the essential unit of society
Answer
Correct Answer:
Individualism
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In high power difference cultural beliefs; power differences are viewed as
Answer
Correct Answer:
A & C
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High-Context Communication are messages that privilege
Answer
Correct Answer:
All of the above
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The cultural belief that norms for behavior should not be determined by biological sex is known as
Answer
Correct Answer:
Feminine culture
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Face refers to the undesired public image
Answer
Correct Answer:
False
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Emotionally Expressive is an affective response to conflict as opposed to a
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Correct Answer:
Cognitive response
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Communication that assists the communicator in achieving his or her goals is known as
Answer
Correct Answer:
Effective communication
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Divergence is ___________ from a partner by seeking to engage in speech and behavioral patterns different from that of the partner.
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Correct Answer:
Differentiating
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Altering speech and behavior so it matches that of the conversational partner is known as
Answer
Correct Answer:
Convergence
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Communal-Face concern refers to managing __________ needs when challenged by an out-group.
Answer
Correct Answer:
In-group identity
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Communal face concern is –––––––– in-group identity needs when challenged by an out-group
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Correct Answer:
Managing
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Competing is Seeking a win-lose solution.
Answer
Correct Answer:
True
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Avoidance is refusing to enact a ––––––– that might be considered face threatening.
Answer
Correct Answer:
Behavior
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Anxiety is an emotional state of
Answer
Correct Answer:
All of the above
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Adjusting one’s speech and/or conversational patterns is known as––––––––.
Answer
Correct Answer:
Accommodation
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Accommodating is cooperating with others but demonstrating little assertiveness
Answer
Correct Answer:
True
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