1. According to the intercultural conflict style inventory, the dynamics of conflict revolve around two fundamental features of all conflict: disagreement and facework.
Answer
Correct Answer:
False
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2. Avoiding facework is communicative behaviors that focus on an attempt to save the face of the other person during _________ .
Answer
Correct Answer:
Both a & b
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3. The person using an avoiding style to manage conflict ignores both self-face need and other-face need is known as ______ .
Answer
Correct Answer:
Avoiding
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4. The concern for one’s own image during communication, especially conflict is known as ______ .
Answer
Correct Answer:
Self-face
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5. Concern for another’s image during communication, especially conflict is known as _______ .
Answer
Correct Answer:
Other-face
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6. Negotiation/compromise using this strategy to manage conflict, both parties give up something .
Answer
Correct Answer:
True
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7. _______ is concerned for both parties’ images or the image of the relationship during communication, especially conflict.
Answer
Correct Answer:
Mutual-face
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8. Intercultural conflict is the implicit or explicit emotional struggle between persons of different cultures over perceived or actual incompatibility of cultural ________ .
Answer
Correct Answer:
All of these
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9. Integrating facework allows for the shared concern for self- and other-face and strives for closure during communication or conflict.
Answer
Correct Answer:
True
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10. Which strategy to manage conflict, one introduces his or her value orientation, hoping that the opposing party will see the value and adopt it. ?
Answer
Correct Answer:
Infiltration
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11. A _______ strategy to resolve conflict is used when one coerces another into compliance .
Answer
Correct Answer:
Forcing
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12. Which strategies are employed to manage one’s own face or to support or challenge another’s face ?
Answer
Correct Answer:
Facework
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13. ________ is an emotional extension of the self-concept. It is considered a universal concept.
Answer
Correct Answer:
Face
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14. Which strategy to resolve conflict is defined by one’s use of information, logic, or emotional appeals to influence another ?
Answer
Correct Answer:
Education/persuasion
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15. Communicative behaviors characterized by an individual’s need to control the situation and defend his or her self-face is known as _______ .
Answer
Correct Answer:
Dominating facework
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16. Problem-solving With this conflict-resolution approach, the conflicting parties work together to find a mutually agreeable solution in which each party accomplishes his or her goal without compromise.
Answer
Correct Answer:
True
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17. Accommodation with this conflict-resolution strategy, one of the conflicting parties simply adopts or cooperates with the position of the opposition .
Answer
Correct Answer:
True
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18. Collectivists tend to use integrative, obliging, and avoiding styles during conflict.
Answer
Correct Answer:
True
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19. Facework refers to the communicative strategies employed to hide one’s face during conflict.
Answer
Correct Answer:
False
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20. According to face negotiation theory, face refers to a person’s sense of favorable self-worth or self-image experienced during communicative situations. Face is an emotional extension of the self-concept.
Answer
Correct Answer:
True
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21. According to Broome’s model of a culture of peace, via dialogue, conflicting parties can reason with each other using communication as the vehicle toward understanding and eventual conflict resolution.
Answer
Correct Answer:
True
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22. According to Kim’s model of intercultural conflict, the intermediary level of intercultural conflict refers to the unique attitudes, dispositions, and beliefs that each individual brings to the conflict.
Answer
Correct Answer:
False
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23. Broome argues that we can build a culture of peace via ______.
Answer
Correct Answer:
Dialogue
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24. According to the conflict style inventory, directness and emotional restraint lead to a(n) ______ style.
Answer
Correct Answer:
Discussion
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25. According to the conflict style inventory, the dynamics of intercultural conflict revolve around which two fundamental dimensions of all conflict?
Answer
Correct Answer:
Disagreement and emotional reaction
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26. Face refers to a person’s sense of ______.
Answer
Correct Answer:
Favorable self-worth or self-image experienced during communicative situations
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27. The communicative strategies employed to manage one’s own face or to support or challenge another’s face are called ______strategies.
Answer
Correct Answer:
Facework
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28. In Kim’s model of intercultural conflict one factor that affects conflict at the macrolevel is ______.
Answer
Correct Answer:
A history of subjugation
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29. The person who tries to balance both self-face and other-face needs takes on a(n) ______ style.
Answer
Correct Answer:
Compromising
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30. In Kim’s model of intercultural conflict one factor that affects conflict at the intermediary-level is ______.
Answer
Correct Answer:
Intergroup salience
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Communication (Intercultural & Global) MCQs | Topic-wise
