Correct Answer: One number may be private for close family and friends and to make outgoing calls
Explanation:
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More Telephone Etiquettes MCQ Questions
How to sound professional on the phone?
If the person who is being asked for does not want to be disturbed, but the call is important, you should:
How should you acknowledge a customer when you're asking them to verify information?
Generating interest by the way you raise or lower your voice describes which of the following communication skills?
You have a customer standing at your desk while your phone begins ringing. You...
If a customer is placing an order, despite it taking more time, why is it important to verify the item description before placing the order?
If finding a solution to a problem is taking longer than expected, what should you do?
When you are angry with someone on the phone you should:
Should you check back with a customer if you are keeping them on mute/hold while researching an issue that is taking longer than expected?
Before hanging up the phone: