Correct Answer: "Thank you" each time they do.
Explanation:
Note: This Question is unanswered, help us to find answer for this one
Telephone Etiquettes Skill Assessment
Your Skill Level: Poor
Retake Quizzes to improve it
More Telephone Etiquettes MCQ Questions
Generating interest by the way you raise or lower your voice describes which of the following communication skills?
You have a customer standing at your desk while your phone begins ringing. You...
A customer walks in to your office while you are on the phone with a personal matter.
Your boss has asked not to be disturbed. The CEO of the company calls. You....
Why is it not a good idea to always leave a lengthy voicemail message?
Should you check back with a customer if you are keeping them on mute/hold while researching an issue that is taking longer than expected?
Before hanging up the phone:
After being asked the same question by the 5th customer, what do you do?
If your voice is positive and full of energy it tells the customer:
What should you do before you clear a transferred call!