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SAP CRM MCQ

1. You want to upload the data provided by an agency in to the SAP CRM using External List Management. Which objects would you create?

Quotations or Sales orders

Marketing projects from type Campaign

Attribute Lists

Leads and Activities

Answer

Correct Answer: Leads and Activities

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2. You want to create a new process model in campaign automation. Which combination of elements is permitted to you?

Start node >> Campaign element >> Optimization element >> Connector Node

Start node >> Optimization >> Campaign Element >> Decision Rule

Start node >> Campaign Element >> Optimization element >> Decision rule

Start node >> Campaign element >> Decision Rule >> Campaign element

Answer

Correct Answer: Start node >> Campaign element >> Decision Rule >> Campaign element

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3. What is the T Code for "Configure Action Profile"?

CRMC_ACTION_DEF

CRMC-CONFIG

CRMC_ACTION

CRMC_ACTION_CONF

Answer

Correct Answer: CRMC_ACTION_CONF

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4. You want to use the SAP CRM marketing journal to get an overview about the marketing activities. Which objects related to campaigns can you use?

Segment data such as segmentation basis

Service data such as service orders

Financial data such as planned costs

Logistical data such as stock level

Answer

Correct Answer: Logistical data such as stock level

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5. If you want to know in which campaign a specific target group is used. Which application or tool would you use to provide this information?

Segment Builder

Marketing Contact Summary

Segments

Graphic Modeler

Answer

Correct Answer: Marketing Contact Summary

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6. What is the T Code for "Utilities for dictionary tables"?

SE13

SE14

SE 16

SE15

Answer

Correct Answer: SE14

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7. What is the T COde for "Display status profiles"?

CRM03SB

CRMSB03

CRMBS03

CRM03BS

Answer

Correct Answer: CRMBS03

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8. You want to make a survey available in leads. What are the minimum requirements?

Survey of type lead is maintained and activated

Validity period of the survey has to be set correctly

All

Survey is assigned to a transaction type and set to active

Answer

Correct Answer: All

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9. What is the T Code for Business Partner?

PB1

BP1

Answer

Correct Answer: BP

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10. What is the T Code for "Create Standard Activity Journal"?

CRM_ACT_STD_JRNL

CRM_STD_ACT_JRNL

CRM_JRNL

CRM_ACT_JRNL

Answer

Correct Answer: CRM_ACT_STD_JRNL

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