1. Former vice president spiro t. agnew called ________ the "silent majority."
Answer
Correct Answer:
People who are in the middle
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2. Choose the best option based on the following statement. A report should generally not be written in the first person.
Answer
Correct Answer:
True
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3. Its never appropriate to use the body of an email as your cover letter.
Answer
Correct Answer:
False
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4. You should always try to read your writing out loud if you can
Answer
Correct Answer:
True
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5. Which of the following is NOT a primary function of a business report?
Answer
Correct Answer:
To negotiate different points of view and adopt one view for the business
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6. Which of the following options shows the correct series of steps involved in writing a business report?
Answer
Correct Answer:
Determine the scope of the report -> Understand the target audience -> Research and collect supporting material -> Organize and format the report
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7. When you apply a theme to a Microsoft Word 2010 document, all the tables, charts, SmartArt graphics, shapes, and other objects are updated to complement one another.
Answer
Correct Answer:
True
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8. Which of the following is commonly found at the end of a business report?
Answer
Correct Answer:
Recommendations and/or appendices
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9. When writing an email, it is generally a good idea for your paragraphs to be _______.
Answer
Correct Answer:
short
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10. Which of the following are Help Authoring Software?
Answer
Correct Answer:
Microsoft HTML Help
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11. Which is the standard language used to create Web pages?
Answer
Correct Answer:
Hypertext Markup Language (HTML)
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12. What is the best way to treat "spam" or unsolicited e-mails?
Answer
Correct Answer:
All of the above
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13. How long should your memo be?
Answer
Correct Answer:
Ideally, no longer than 1 page
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14. Consider the three sentences given below and identify the reason why they are not good sentences. I. It is very unusual to find someone who has never told a deliberate lie on purpose. II. I will revert back to you very soon. III. You must first finish this task before you go.
Answer
Correct Answer:
Use of more words than needed.
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15. A diamond shaped box in a flowchart signifies:
Answer
Correct Answer:
A decision that must be made
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16. The main purpose of a business report is to ______________
Answer
Correct Answer:
present information
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17. Choose the INCORRECT statement:
Answer
Correct Answer:
Only high-risk documents from an uncertain location are opened in Read-Only view.
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18. Which of the following words or phrases should be avoided in a business report?
Answer
Correct Answer:
All of the above should be avoided
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19. As a writer, what do you do when you create a macro?
Answer
Correct Answer:
You create a shortcut for performing repetitive tasks in a program.
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