MCQs > Sales & Marketing > Market Research MCQs > Basic Market Research MCQs

Basic Market Research MCQ

1. _____ is used to understand the impact of independent variables on a particular dependent variable.

Answer

Correct Answer: Causal research

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2. The logical interpretation of facts in a report is called a(n) __________.

Answer

Correct Answer: Conclusion

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3. To deliver real value to marketers, marketing information must _________.

Answer

Correct Answer: Provide useful customer insights

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4. Preparing the research report is the __________ step in the market research process.

Answer

Correct Answer: Last

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5. To develop needed information, marketing information systems utilize _________.

Answer

Correct Answer: Internal​ databases, marketing​ intelligence, and marketing research

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6. Observation is best suited for ________ research.

Answer

Correct Answer: Exploratory

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7. Competitive marketing intelligence is primarily responsible for _____________.

Answer

Correct Answer: The systematic collection and analysis of publicly available information

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8. _____ is the value of a variable that is estimated from a sample.

Answer

Correct Answer: Sample statistic

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9. Two special methods vital to marketing researchers are __________ and __________.

Answer

Correct Answer: Sampling; statistical inference

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10. The _____ of marketing research is to address ""what if"" questions.

Answer

Correct Answer: Predictive function

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11. A ________ is a logical interpretation of the facts and other information in a report.

Answer

Correct Answer: Conclusion; recommendation

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12. Ideally, market research should be ________.

Answer

Correct Answer: Done in an ongoing process

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13. The most familiar search tools are ____________.

Answer

Correct Answer: General-purpose search engines

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14. Information collected from online databases on the internet is an example of ________ data.

Answer

Correct Answer: Secondary

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15. Demographic variables are so frequently used in market segmentation because they ________.

Answer

Correct Answer: Are easy to measure in comparison to many other methods

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16. _______ segmentation focuses on why people buy what they buy.

Answer

Correct Answer: Demographic

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17. Erp systems provide _____ and _____ benefits.

Answer

Correct Answer: Tangible, intangible

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18. A growth strategy that attracts users of competitive brands is called a ________ strategy.

Answer

Correct Answer: Market penetration

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19. A _____ strategy concentrates on finding new markets for existing products.

Answer

Correct Answer: Market development

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20. Wholesalers most likely discourage less-profitable customers by ________.

Answer

Correct Answer: Adding service charges to small purchase orders

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21. While creating research questionnaires, researchers must particularly avoid the use of ________.

Answer

Correct Answer: Biased phrasing

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22. When marketing researchers consider sampling techniques, they are preparing to collect ____ data.

Answer

Correct Answer: Primary

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23. Participants in ____ frequently get to see pictures, products, advertising samples, and diagrams.

Answer

Correct Answer: Personal interview surveys

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24. A marketing information system begins with the step of ________.

Answer

Correct Answer: Assessing the information the company needs

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25. Collecting the data is the step of the market research process that involves __________.

Answer

Correct Answer: Translating responses and questionnaires

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26. The process of selecting sample members so that groups can be compared is known as _____ sampling.

Answer

Correct Answer: Stratified Purposive Sampling

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27. A marketing research project often begins with a review of the relevant __________ data.

Answer

Correct Answer: Secondary

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28. ________ is the final step in the marketing research process.

Answer

Correct Answer: Interpreting and reporting the findings

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29. ________ is best suited for descriptive research.

Answer

Correct Answer: A survey

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30. An advantage of collecting data via an online questionnaire is __________.

Answer

Correct Answer: Instantaneous data collection and analysis

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31. What does it mean to say that a test is "significant at the 2% level"?

Answer

Correct Answer: That there is a 2% chance of a false-positive result.

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32.

Which of the following statements is/are true?


 i) Market research must be objective.

ii) Market research comprises analysis and predictions of consumer behavior.


Answer

Correct Answer: Only (i) is true.

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33. What does a correlation of '-1' between two variables indicate?

Answer

Correct Answer: That there is a perfect negative correlation between the variables.

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34. orecasting is made difficult by the fact that tiny initial variations can have significant long-term effects. What is this phenomenon known as?

Answer

Correct Answer: Butterfly effect

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35. Forecasting is made difficult by the fact that tiny initial variations can have significant long-term effects. What is this phenomenon known as?

Answer

Correct Answer: Butterfly effect

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36. Which of the following best defines the term 'Market Segmentation'?

Answer

Correct Answer: The grouping of consumers on the basis of similar needs

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37. Which of the following models the process by which new products are taken up amongst a population of potential customers?

Answer

Correct Answer: Bass diffusion model

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38. Which of the following best characterizes face-to-face surveys relative to other types of surveys?

Answer

Correct Answer: High response rate, high cost

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39. Which of the following is true of a market with a 'zero-profit condition'?

Answer

Correct Answer: New companies can easily enter the market, preventing those in the market from making high profits.

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40. Which of the following terms concerns applying statistical methods to the deduction of economic principles?

Answer

Correct Answer: Econometrics

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41. Which of the following is an example of a 'closed' question?

Answer

Correct Answer: "Do you like Mozart?"

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42. Which of the following is NOT a problem associated with postal surveys?

Answer

Correct Answer: Respondents do not get time to consider responses.

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43. Which of the following does NOT feature in Porter's 'five forces analysis'?

Answer

Correct Answer: Threat of international competition

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44. Before which of the following decisions would it be LEAST sensible for a company to undertake market analysis?

Answer

Correct Answer: That there is a perfect negative correlation between the variables.

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45. Before which of the following decisions would it be LEAST sensible for a company to undertake market analysis?

Answer

Correct Answer: How much to pay to the staff

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46. What does the 'Dirichlet model' seek to describe?

Answer

Correct Answer: Brand loyalty and repeat purchases

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47. To what end is 'conjoint analysis' used?

Answer

Correct Answer: To assess the relative importance of different product features

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48.

Which TWO of the following are issues associated with 'benchmarking'?


i)It leads to increased production costs.

ii)It can be difficult to obtain the necessary data.

iii)Comparison with market leaders is not a helpful process.

iv)Organizations are not necessarily directly comparable.


Answer

Correct Answer: ii and iv only

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49. What is the name given to the effect whereby people carry out an activity differently if the management is taking an interest in or monitoring them?

Answer

Correct Answer: Hawthorne effect

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50. Which of the following best describes the technique of 'A/B testing' (or 'split testing')?

Answer

Correct Answer: Using multiple versions of advertising materials to determine which is most effective

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51. Which of the following statements is/are true? i)Data can be extrapolated to predict future behavior. ii)A moving average can be used to reduce the impact of anomalies in data.

Answer

Correct Answer: Both (i) and (ii) are true

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52. Which of the following types of companies would be LEAST interested in 'coolhunting' as a form of market research?

Answer

Correct Answer: A supermarket

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53. What type of measure would be gained by asking consumers to choose which company from a list was the sponsor of an advertisement?

Answer

Correct Answer: Aided awareness

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54. What is the 'interquartile range' of the following data: 10, 6, 12, 8, 2, 6, 4?

Answer

Correct Answer: 6

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55.

Which of the following are reasons for a company undertaking 'price elasticity analysis'?

i)Determining the types of people who buy a product

ii)Identifying 'price points' in the market for a product

iii)Investigating the effects of price changes on sales

Answer

Correct Answer: ii and iii

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56.

Which of the following statements is/are true?

i)The data on which secondary market research is based is unlikely to be tailored precisely to the requirements of the task.

ii)Secondary market research tends to be more expensive than primary research.

Answer

Correct Answer: Only (i) is true.

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57. For what purpose is the 'Schmidt-Hunter' technique of meta-analysis used?

Answer

Correct Answer: To combine the results of multiple studies.

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58. What sub-set of a set of data is covered by the 'box' element of a box-and-whisker diagram (or 'box plot')?

Answer

Correct Answer: The second and third quartiles

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59.

Which of the following statements is/are true of 'choice modeling'?

i)It permits the respondents to behave strategically.

ii)It compels the respondents to consider compromises between mutually-incompatible features.

Answer

Correct Answer: Only (ii) is true

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60. What is meant by the expression 'Type II error'?

Answer

Correct Answer: The rejection of a true hypothesis

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61. It is important that surveys actually measure what they are intended to. Which of the following terms describes this consideration?

Answer

Correct Answer: Validity

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62. Which of the following types of sampling involves selecting a set number (which need not be the same) of a distinct sub-group (or 'stratum')?

Answer

Correct Answer: Quota sampling

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63. To what end do market researchers use 'choice modeling'?

Answer

Correct Answer: To make predictions about human decision making behavior

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64.

Which TWO of the following situations may cause 'response bias'?

 i)Emotive language in a survey question

ii)Delay between designing a survey and using it

iii)Using a voluntary-response method that leads to respondents not being representative of the population

iv)Using qualitative rather than quantitative methods

Answer

Correct Answer: i and iii only

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65. Which of the following best describes the phenomenon of 'optimism bias'?

Answer

Correct Answer: The tendency to assume that things will work out well

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66. Which of the following is NOT a function performed by the 'management information' system?

Answer

Correct Answer: The formulation of hypotheses

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67.

Which of the following statements relating to business-to-business research is/are true?

 i)Personal relationships between the marketer and the respondent are less important.

ii)The marketer needs to target the correct correspondent more carefully.

Answer

Correct Answer: Only (ii) is true.

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68. What is the 'range' of the following data: 1, 1, 2, 2, 2, 3, 3, 4?

Answer

Correct Answer: 3

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69. What is the name for the test that assesses whether the difference between the mean score for a sample and that of the population as a whole is 'statistically significant'?

Answer

Correct Answer: Z-test

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70. Which of the following is NOT an example of 'observational' market research?

Answer

Correct Answer: Using a focus group

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71.

Which of the following is/are typical 'barriers to entry'?

i)Existing contracts held by the company

ii)Redundancy costs

iii)Equipment that cannot be sold or reconfigured

Answer

Correct Answer: None of the above

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72. If 25% of the respondents reported that they would buy product A and 48% reported they would buy product B, how many respondents would buy both?

Answer

Correct Answer: Impossible to tell

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73. Competing brands can be placed on a graph to illustrate their market positioning and thereby identify potential niches. What is the term for this analytical technique?

Answer

Correct Answer: Perceptual mapping

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74. What is meant by the term 'hypothesis'?

Answer

Correct Answer: An assertion to be tested

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75. What is the 'mean' of the following data: 3, 11, 5, 6, 7, 5, 6, 5?

Answer

Correct Answer: 6

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76. What is the 'median' value of the following data: 1.5, 5, 3.5, 2 at a influence on the outcome.

Answer

Correct Answer: It makes it impossible to tell which of a number of factors caused a particular behavior.

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77. What is the 'Fourt-Woodlock' model used to make predictions?

Answer

Correct Answer: Product sales, based on the number of trial purchases converted into repeat purchases

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78. Which of the following conclusions should be drawn from the voting phenomenon commonly known as the 'Bradley effect' (or 'Wilder effect')?

Answer

Correct Answer: People's behavior does not necessarily follow their stated intentions.

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79. Which of the following is NOT a characteristic of 'covert observational' market research

Answer

Correct Answer: The activity is controlled and, therefore, yields consistent results.

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80. Which of the following is NOT an 'experimental' form of market research?

Answer

Correct Answer: Traffic audit

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81.

If the following responses were received regarding a statement in a survey, what is the percentage of those who opposed the statement?

Strongly agree: 86

Agree: 212

Neither agree Nor disagree: 127

Disagree:62

Strongly disagree:13

Answer

Correct Answer: 15%

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82. Which of the following would NOT be a primary reason for analyzing demographic information collected as part of a survey?

Answer

Correct Answer: To check that the researchers had not faked the data

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83. Which of the following sources of market-research data would NOT contribute to a study on a retail company's customer conversion rate?

Answer

Correct Answer: Using a mystery shopper

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84. Which of the following is a statistical measure used to calculate how widely-spread a set of data is?

Answer

Correct Answer: Standard deviation

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85. Which of the following situations would be LEAST likely to encourage a company to consider re-positioning itself?

Answer

Correct Answer: A reduction in production costs

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86. Which of the following survey questions would be most likely to yield unbiased responses?

Answer

Correct Answer: "What do you think of the decision to raise taxes?"

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87. Which of the following MUST be true for a market that is 'price elastic'?

Answer

Correct Answer: A price cut causes the number of units sold to increase.

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88. Because probabilistic predictions are not always accurate, market researchers may generate a representative sample of the possible future states. What is this forecasting approach known as?

Answer

Correct Answer: Ensemble forecasting

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89.

Which of the following is/are typical problems associated with 'observational' market research?


i) It increases the potential for bias.

ii) It reveals little about motivation.

iii) It relies on the honesty of the participants.


Answer

Correct Answer: ii only

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90. Which of the following is NOT typically a qualitative method of market research?

Answer

Correct Answer: A survey using the Likert scale

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91. Which of the following best describes the market research related term 'sugging'?

Answer

Correct Answer: Using market research as a cover for generating business

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92. Companies may be forced to remain in an unprofitable market because they have, for example, invested heavily in infrastructure. What are these factors known as?

Answer

Correct Answer: Barriers to exit

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93. If a company commissioned market research to look at the potential effect of changing an attribute of a product (e.g. its colour), what specific type of market research would it be?

Answer

Correct Answer: Causal

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94. What is the 'modal' value of the following: 2, 2, 2, 3, 3, 4, 5, 5?

Answer

Correct Answer: 2

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95. Which of the following goals is most commonly associated with the use of 'projective' techniques in market research?

Answer

Correct Answer: To identify the feelings associated with a bran

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96. 'Scenario planning' can be used to draw conclusions about the future state of a market. Which of the following best characterizes this approach?

Answer

Correct Answer: Considering multiple possible situations so that the organization can respond to a range of eventualities

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97. In which of the following pieces of information would a mystery shopper NOT be fundamentally interested?

Answer

Correct Answer: Technical specifications of a product

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98. Which of the following best describes the purpose of 'Ad Tracking'?

Answer

Correct Answer: To check the effectiveness of marketing activities

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99.

Which of the following statements is/are true?

i)Small changes in the wording of a survey question can have a significant effect on respondents' answers.

ii)If the sample size for a survey is large enough, predictions about consumer behavior can, effectively, be made completely accurate.

Answer

Correct Answer: Only (i) is true.

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100. Market research can be used to characterize a particular market. Which of the following characterizes a 'perfect' market?

Answer

Correct Answer: Low barriers to entry, many sellers

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101. Which of the following is NOT a component of the 'marketing research mix'?

Answer

Correct Answer: Product

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102.

Which of the following statements is/are true?

 i)A 'longitudinal' survey is one where the same set of respondents complete the same survey on two or more occasions.

ii)A 'cross-sectional' survey is one where the same set of respondents complete different surveys on two or more occasions.

Answer

Correct Answer: Only (i) is true.

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103. Which of the following best describes 'secondary' market research?

Answer

Correct Answer: The collation of data that was previously gathered for different pieces of research

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104. What is the name of the forecasting method whereby a panel of independent experts answer questionnaires in two or more rounds in order to converge on the correct answer?

Answer

Correct Answer: The Delphi method

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105. Which of the following best describes 'syndicated' market research?

Answer

Correct Answer: Research that is conducted to be sold to multiple clients

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106. What is it called when one rejects the null hypothesis and accepts the alternative, when in fact the null hypothesis is true?

Answer

Correct Answer: Type I error

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107. A for-profit organization that puts together a consortia of data sources into packages that are offered to municipal, corporate, and university libraries is called a:

Answer

Correct Answer: Data wholesaler

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108. Which of the following would be a specialized research technique?

Answer

Correct Answer: Word association

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109. Cross-tabulation is used to create a __________.

Answer

Correct Answer: contingency table

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110. Which of the following is NOT a type of product research?

Answer

Correct Answer: Pricing analysis

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111. Open end responses are coded using a specific technique

Answer

Correct Answer: Ascribe

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112. Which of the following is an advantage of using a mixed-mode survey?

Answer

Correct Answer: Greater potential response rate

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113. What is a benefit in using a "laddering" interview?

Answer

Correct Answer: It helps uncover a consumer's core values

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114. Which of these is not an Online Survey Programming Tool:

Answer

Correct Answer: Wincross

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115. A sample space is:

Answer

Correct Answer: A set including all possible outcomes for a particular experiment

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116. What is it called when one rejects the null hypothesis and accepts the alternative, when in fact the null hypothesis is false?

Answer

Correct Answer: Type II error

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117. Using a Likert question or scale is common in:

Answer

Correct Answer: Constructing useful survey questions

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118. A focus group is best at providing:

Answer

Correct Answer: Directional insight

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119. Which of the following is NOT a common form of market research?

Answer

Correct Answer: Depth research

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120. Which of the following is NOT a common market segmentation?

Answer

Correct Answer: Anthrographic

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121. Which of the following is a non probability sampling method?

Answer

Correct Answer: Quota Sampling

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122. Semantic differential scale is a form of:

Answer

Correct Answer: Attitude rating scale

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123. Which of the following is NOT a common type of question?

Answer

Correct Answer: Validative

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124. If a survey question uses two bi-polar words and degrees of agreement, it is using:

Answer

Correct Answer: A semantic differential scale

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125. Which of these are NOT examples of paradata?

Answer

Correct Answer: The percent of participants in a survey that are able to identify popular logos

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126. A statistical probability test measuring a calculated value’s ability to occur due to chance is a(n):

Answer

Correct Answer: F-test

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127. What is the Markov Model?

Answer

Correct Answer: A process using matrices to find the probability of users in one brand category switching to a different brand the next time they buy in that category

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128. The primary purpose behind perceptual mapping is

Answer

Correct Answer: Product/service positioning

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129. A common qualitative research method is:

Answer

Correct Answer: Observing the subject in a related situation

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130. What does p=.05 indicate?

Answer

Correct Answer: A 95% confidence level

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131. What kind of market research would be most helpful in determining whether or not to sell a product via the Internet?

Answer

Correct Answer: Distribution research

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132. To show the information or data collected in useful form

Answer

Correct Answer: Data Tabulation

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133. Which of the following settings would be best for a "depth interview"?

Answer

Correct Answer: In a consumer's home

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134. A common description for Gaussian distribution is:

Answer

Correct Answer: A bell curve

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135. _______ data deals with relationships, while _______ data does not.

Answer

Correct Answer: bivariate; univariate

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136. In which situation would you use post-coding?

Answer

Correct Answer: When analyzing a list of open-ended questions

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137. Which of the following is NOT a sales forecasting method?

Answer

Correct Answer: Binomial Regression

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138. True or false? A double-barrelled question is good because it gets information on multiple topics.

Answer

Correct Answer: False

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139. A focus group is an example of what specific kind of research?

Answer

Correct Answer: Primary Research

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140. Ranking items in order of preference is called _______________ method.

Answer

Correct Answer: the rank-order

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141. What does ANOVA stand for?

Answer

Correct Answer: Analysis of Variance

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142. Which of the following is not a form of primary data?

Answer

Correct Answer: Theories

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143. Which of the following do you NOT use to calculate the necessary sample size?

Answer

Correct Answer: The Pareto Effect

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144. Online, mall intercept and phone are examples of:

Answer

Correct Answer: Survey delivery methods

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145. Which is not a type of secondary data?

Answer

Correct Answer: Interview

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146. SPSS is an example of a:

Answer

Correct Answer: Popular statistical analysis software product

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147. What is CAGR?

Answer

Correct Answer: compound annual growth rate

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148. The first step in any market research effort is to:

Answer

Correct Answer: Define the problem and objectives

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149. If 70% of the Population is watching TV at a given time, what would be the rating of a program achieving 10% Share of audience ?

Answer

Correct Answer: 7%

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150. When you choose a few cities to trial a product, this is called:

Answer

Correct Answer: A test market

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151. "How did you like the food and overall experience?" Why is this a poor questionnaire question?

Answer

Correct Answer: It is double-barreled

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152. Standard deviation means:

Answer

Correct Answer: how much variation there is from the average or mean

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153. Google Trends is a resource that lets you research the popularity of keywords related to your business idea. This resource is available for:

Answer

Correct Answer: Free

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154. What does "SWOT" (as in SWOT Analysis) stand for?

Answer

Correct Answer: Strengths Weaknesses Opportunities Threats

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155. True or false? Observation is an accepted form of market research.

Answer

Correct Answer: True

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156. Market research is an organized effort to gather information about what?

Answer

Correct Answer: Markets or Customers

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157. Which one is a type of measurement scale?

Answer

Correct Answer: All of these

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158. Market research is of no use to non-profit organizations.

Answer

Correct Answer: False

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159. The two categories of research are:

Answer

Correct Answer: Primary and secondary

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160. How are psychographic segments grouped?

Answer

Correct Answer: All of these

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161. When 8-12 people are specifically selected and brought together to discuss a a topic, it is called:

Answer

Correct Answer: A focus group

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162. The chart that shows a circle with colored wedges representing percentages is called:

Answer

Correct Answer: A pie chart

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163. When we say a sample size needs to have sufficient statistical power, what do we mean?

Answer

Correct Answer: It needs to be big enough to be statistically valid for high confidence

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164. Which of these are NOT included in the "marketing mix"?

Answer

Correct Answer: Perception

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165. True or False? "Treatment" is the changes that are being made to the independent variable in a research study.

Answer

Correct Answer: True

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166. The marketing research process starts with

Answer

Correct Answer: Defining research objectives

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167. ______ is considered a syndicated service research firm.

Answer

Correct Answer: Nielsen

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168. The American FactFinder primarily provides what kind of information?

Answer

Correct Answer: Demographic Data

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169. Which is a classification of market research?

Answer

Correct Answer: Exploratory research

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170. The type of market research firm that gathers consumer and trade information is:

Answer

Correct Answer: A syndicated service research firm

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171. What is exploratory research?

Answer

Correct Answer: Research conducted for a problem that is not yet fully defined

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172. When you use data collected by someone else that already existed, it is called:

Answer

Correct Answer: Secondary data

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