Assertive Behavior And Communication MCQ Questions Answers

1. Assertive is not natural - it is a ...

2. Violates others' rights

3. Concurring with the critics argument without becoming defensive or aggreeing to change.

4. Stand up for...

5. Communication is what percentage audio?

6. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?

7. Seeking additional info about critical statements.

8. Say this often

9. To be assertive quit focusing on what?

10. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.

11. What are 2 ways to be assertive?

12. Humans hear _______ words

13. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.

14. Violates everyones rights

15. Humans only process in the...

16. Repeating in a calm voice what is wanted.

17. They feel you understand.

18. Communication is what percentage visual?

19. Accepting negative aspects about oneself. admitting where an error has been made.

20. Assuming responsiblity for...

21. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions

22. Putting off further discussion with an angry individual until he or she is calmer

23. Violates own rights

24. Respects everyones rights

25. Responding assertively with irony

26. Intention - Expression - Position

27. Communication is what percentage words we use?