MCQs > Soft Skills & Personal Management > Assertive Behavior And Communication MCQs > Basic Assertive Behavior And Communication MCQs

Basic Assertive Behavior And Communication MCQ

1. Assertive is not natural - it is a ...

Answer

Correct Answer: Learned skill

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2. Violates others' rights

Answer

Correct Answer: Aggressive Communication

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3. Concurring with the critics argument without becoming defensive or aggreeing to change.

Answer

Correct Answer: Clouding/fogging

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4. Stand up for...

Answer

Correct Answer: Basic Human rights

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5. Communication is what percentage audio?

Answer

Correct Answer: 38%

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6. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?

Answer

Correct Answer: Focus on solutions

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7. Seeking additional info about critical statements.

Answer

Correct Answer: Inquiring assertively

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8. Say this often

Answer

Correct Answer: What do you want?

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9. To be assertive quit focusing on what?

Answer

Correct Answer: The problem. Focus on the solution

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10. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.

Answer

Correct Answer: Rephrasing

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11. What are 2 ways to be assertive?

Answer

Correct Answer: Quit telling and start asking!

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12. Humans hear _______ words

Answer

Correct Answer: 1 in 7

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13. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.

Answer

Correct Answer: Shifting from content to process

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14. Violates everyones rights

Answer

Correct Answer: Passive Aggressive Communication

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15. Humans only process in the...

Answer

Correct Answer: Positive

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16. Repeating in a calm voice what is wanted.

Answer

Correct Answer: Responding as a broken record

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17. They feel you understand.

Answer

Correct Answer: Reflective

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18. Communication is what percentage visual?

Answer

Correct Answer: 55%

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19. Accepting negative aspects about oneself. admitting where an error has been made.

Answer

Correct Answer: Agreeing assertively

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20. Assuming responsiblity for...

Answer

Correct Answer: Own statements

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21. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions

Answer

Correct Answer: Passive

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22. Putting off further discussion with an angry individual until he or she is calmer

Answer

Correct Answer: Delaying assertively

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23. Violates own rights

Answer

Correct Answer: Passive Communication

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24. Respects everyones rights

Answer

Correct Answer: Assertive

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25. Responding assertively with irony

Answer

Correct Answer: Sarcasm

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26. Intention - Expression - Position

Answer

Correct Answer: Active Listening

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27. Communication is what percentage words we use?

Answer

Correct Answer: 7%

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Assertive Behavior And Communication MCQs | Topic-wise

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