> > >

Customer Service MCQs

Two customers are talking to you at the same time, making it impossible for you to help either of them. What is your best course of action?

Wait it out until they're done talking, then ask how you can help.

Ignore both of them if they're going to act like children.

Try to get their attention and signal that you'd like to speak. Politely explain that you'd be happy to help both of them but can only do so one at a time.

Call in a supervisor to assist you.

Answer

Correct Answer: Try to get their attention and signal that you'd like to speak. Politely explain that you'd be happy to help both of them but can only do so one at a time.

Explanation:

Note: This Question is unanswered, help us to find answer for this one

Customer Service Skill Assessment

Your Skill Level: Poor

Retake Quizzes to improve it