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Customer Service MCQs

Select the better of the two replies to a customer who wants to buy a product that is out of stock.


Answer

Correct Answer: Thanks for contacting us. The product will only be available next month. Would you like me to pre-order the product for you and inform you when it is in stock again?

Explanation:

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Customer Service Skill Assessment

Overall Skill Level-Poor

Your Skill Level: Poor

Retake Quizzes to improve it