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Customer Service MCQs

Select the better of the two replies to a customer who wants to buy a product that is out of stock.

Thanks for contacting us. The product will only be available next month. Please do come back then to place your order.

Thanks for contacting us. The product will only be available next month. Would you like me to pre-order the product for you and inform you when it is in stock again?

Answer

Correct Answer: Thanks for contacting us. The product will only be available next month. Would you like me to pre-order the product for you and inform you when it is in stock again?

Explanation:

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