Which of the following would be the best thing to say to an irate customer?

Select the better of the two replies to a customer who wants to buy a product that is out of stock.

Which of the following is true?

Identifying and meeting customers’ needs helps:

The benefits of providing awesome customer service include all of the following EXCEPT:

All of the following are pitfalls to avoid EXCEPT:

All of the following are pitfalls to avoid EXCEPT:

The benefits of providing awesome customer service include all of the following EXCEPT:

Identifying and meeting customers’ needs helps:

Which of the following is true?

Select the better of the two replies to a customer who wants to buy a product that is out of stock.