> > >

Customer Service - Call Center Environment MCQs

Which of the following is right about time delays between e-mail exchanges?

Try and reply within 24-48 hours, but allow at least the same amount of time, if not longer, before sending a follow-on e-mail.

Always reply within 24 hours, and expect the same from others.

Wait for 36 hours before replying to any e-mail, but send a follow-on e-mail within 24 hours if you don't hear anything.

Always allow a month for a reply, and reply to the e-mails received within three weeks.

Answer

Correct Answer: Try and reply within 24-48 hours, but allow at least the same amount of time, if not longer, before sending a follow-on e-mail.

Explanation:

Note: This Question is unanswered, help us to find answer for this one

Customer Service - Call Center Environment Skill Assessment

Your Skill Level: Poor

Retake Quizzes to improve it

More Customer Service - Call Center Environment MCQ Questions

Customer Service - Call Center Environment Skill Assessment

Your Skill Level: Poor

Retake Quizzes to improve it