Correct Answer: Answer by the 3rd ring
Explanation:
Note: This Question is unanswered, help us to find answer for this one
Customer Service - Call Center Environment Skill Assessment
Your Skill Level: Poor
Retake Quizzes to improve it
More Customer Service - Call Center Environment MCQ Questions
An irate customer calls in and demands to speak with a supervisor. They called in previously and their issue wasn't resolved. What is your next step?
A call center is:
The proper steps to follow during the initial 10-15 seconds of a phone call is to:
To work in a call center you need to have proficiency in:
When the caller is calling for your boss and he or she is not available for personal reasons, you should:
Good way to begin a business call to a person whom you do not know, and who is not expecting the call?
To be effective, a sales presentation should have:
Which is right about time delays between e-mail exchanges?
Correct option for the underlined words. Tom had a passion for toys; robots, airplanes, toy cars and guns.
Which is the best course to adopt after you have sent a message that you didn't intend to send, or sent to the wrong recipient?