MCQs>Admin Support>Customer Service - Call Center Environment>While making an outbound call, if you, as a telemarketing executive(TME), are not able to get the target customer, and the call is picked by a member of his/her family, what will be your next step?
Customer Service - Call Center Environment MCQs
While making an outbound call, if you, as a telemarketing executive(TME), are not able to get the target customer, and the call is picked by a member of his/her family, what will be your next step?
Answer
Correct Answer: To politely inquire about the best time when the target customer would be available
Explanation:
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