Organizational Communication MCQ

Samantha receives free samples when she places an order at her favorite department store. She often purchases these products later. These samples are examples of which of the following key terms?

Answer

Correct Answer: Trialability

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Michael’s boss, Matt, wants the team to work on Saturday morning to meet a new deadline. Matt told the team they could either show up or lose their jobs. Using threats to control behavior is an example of what kind of control?

Answer

Correct Answer: Simple control

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Jackie, Amanda, and Juan have been assigned to work together on a project. They know that when they work together, the collective product will be greater than if they had worked on each piece individually. This idea is known as ______.

Answer

Correct Answer: Nonsummativity

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Dani’s office has a strict dress code. ______, like office dress code, refer to observable pieces of culture.

Answer

Correct Answer: Artifacts

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An interview represents which stage of organizational assimilation?

Answer

Correct Answer: Anticipatory socialization

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Which of the following includes Schein’s three levels of culture?

Answer

Correct Answer: Artifacts, values, and assumptions

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Janet’s workplace has a stringent social media policy. Janet’s office computer does not allow her to view Facebook. Janet’s boss is using what type of control?

Answer

Correct Answer: Technological

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Amanda and Juan are depending on Jackie to provide them with materials for their upcoming presentation. ______ occurs when group members are dependent on each other to achieve their goals.

Answer

Correct Answer: Interdependence

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Amanda and Juan are depending on Jackie to provide them with materials for their upcoming presentation. ______ occurs when group members are dependent on each other to achieve their goals.

Answer

Correct Answer: Interdependence

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Sydney started a new job this week. All of her training materials discuss the importance of working with colleagues to achieve a goal. These training materials best reflect what part of organizational culture?

Answer

Correct Answer: Values

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Rodrigo has to attend employee orientation to learn more about his new position. Orientation is an example of what element of organizational culture?

Answer

Correct Answer: Rites and rituals

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Sydney’s new colleagues want to take her out to lunch. While at lunch, they gossip about news at their office. Which of the following refers to the informal communication networks within an organizational culture?

Answer

Correct Answer: Cultural network

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Vocational anticipatory socialization the stage of organizational assimilation during which an individual learns what it means to work.

Answer

Correct Answer: True

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U obtrusive control is Exerting authority over employees by identification with an organizational__________.

Answer

Correct Answer: Mission

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Exerting control over employees through the use of _________to manage what can and can’t be done in the workplace called technology control.

Answer

Correct Answer: Technology

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System is group of people who interrelate to form a whole.

Answer

Correct Answer: True

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Synergy is ______to achieve more through group effort than individual effort.

Answer

Correct Answer: Ability

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Sociocultural evolution is process of organizational ________processing.

Answer

Correct Answer: Information

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The process by which an organizational newcomer internalizes the values and behaviors in order to fulfill organizational expectations is called _____________.

Answer

Correct Answer: Socialization

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Simple control Exerting direct authority through commands

Answer

Correct Answer: True

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In agenda-setting theory, news stories chosen to be printed or aired.

Answer

Correct Answer: True

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How something should be done can be term as_____.

Answer

Correct Answer: Rules

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Public performances that demonstrate organizational values are ____&_____.

Answer

Correct Answer: Rituals , rites

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The process of communication that creates an organization is called _________.

Answer

Correct Answer: Organizing

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Organizational culture is the lived experience of organizational members that consists of ___________and ways of behaving and communicating.

Answer

Correct Answer: Both

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The process of being unsocialized into an organization. Is term as organizational assimilation

Answer

Correct Answer: False

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The notion that the system is more than simply a sum of its parts is basically termed as __________.

Answer

Correct Answer: Nonsummativity

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The stage of organizational assimilation during which the individual is fully socialized into the organization.is statement of metamorphosis.

Answer

Correct Answer: True

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________________ is notion that all system members are dependent on all other system members.

Answer

Correct Answer: Interdependence

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Internal and external information within which an organization exists is called_______.

Answer

Correct Answer: Informational environment

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Individualization is ________newcomers’ desire to have an impact on his or her role and work environment.

Answer

Correct Answer: Organizational

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Identification is the ____of oneness with or belongingness to an organization.

Answer

Correct Answer: Sense

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The artificial balance in a system is called homeostasis.

Answer

Correct Answer: False

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Organizational members who best represent or personify the organization’s values are_________.

Answer

Correct Answer: Heroes

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Equivocality is an Ambiguity of information

Answer

Correct Answer: True

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Equifinality is the idea that there is more than one way to achieve the same goal

Answer

Correct Answer: True

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The stage of organizational assimilation during which the individual begins to learn the norms of the organization is term as___________.

Answer

Correct Answer: Encounter

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Double interact is an act, response, and adjustment is called Double interact.

Answer

Correct Answer: True

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A sense of responsibility to the work group that fosters particular behaviors are_________.

Answer

Correct Answer: Discipline

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Formal communication processes within an organization, including stories, jokes, and gossip is cultural network.

Answer

Correct Answer: False

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When coworkers develop mechanisms to reward and control behavior that influences the team is called ___________.

Answer

Correct Answer: Concertive control

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Inserting control over employees by rules and procedures is statement of bureaucratic control.

Answer

Correct Answer: False

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Anticipatory socialization is the stage of organizational assimilation during which the individual gathers information about a specific

Answer

Correct Answer: All

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