Paper, pencils, oils, and ____ are examples of supplies.
Answer
Correct Answer:
Cleaning agents
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The equity investor's risk is ________ that of the debt lender.
Answer
Correct Answer:
Higher than.
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When economists study the national economy or global economy, they are using a(n) ____ approach.
Answer
Correct Answer:
Microeconomics
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The relationship between the benefits and cost of doritos is called _____.
Answer
Correct Answer:
Perceived value
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A key concept in reinforcement/behavior modification is that _______.
Answer
Correct Answer:
Consequences follow behavior
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The nasdaq, part of the ___ market, provides price information on more than 3,600 stocks.
Answer
Correct Answer:
Over-the-counter.
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The _____ is the guardian of the american financial system.
Answer
Correct Answer:
Federal Reserve Board
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Managers with a(n) _____ style may make decisions that help others achieve their goals.
Answer
Correct Answer:
Behavioral
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In a business _____ is equal to sales minus expenses
Answer
Correct Answer:
Profit
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Autocratic leaders would feel most comfortable in a _____ organization.
Answer
Correct Answer:
Centralized
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Mcdonalds uses foreign _____ to build its corporate presence worldwide.
Answer
Correct Answer:
Licensing
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The social communication model can best be described as ________.
Answer
Correct Answer:
Interactive and conversational
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A _____ is any activity that provides goods and services in an effort to earn a profit.
Answer
Correct Answer:
Business
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_____________ is buying products from another country.
Answer
Correct Answer:
Importing
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________ is the process of eliminating laws and regulations that hinder competition.
Answer
Correct Answer:
Deregulation
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____ is the study of how wealth is created and distributed.
Answer
Correct Answer:
Economics
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The _____ gives consumers the freedom to review all details about the products they wish to buy.
Answer
Correct Answer:
Right to be informed
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The two types of securities offerings in the primary markets are ________ and ________.
Answer
Correct Answer:
Initial public offerings; seasoned new issues
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Many employees utilize different _____ at work than they do at home.
Answer
Correct Answer:
Ethical standards
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Transparency refers to ____________.
Answer
Correct Answer:
All of these
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To hide the shaded space between pages, ____.
Answer
Correct Answer:
Double-click the shaded space
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A bag of snack food says, "walmart's corn chips." this is an example of a(n) ________ brand.
Answer
Correct Answer:
Private
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We describe charitable donations by corporations to nonprofit organizations as ________.
Answer
Correct Answer:
Corporate philanthropy
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War and terrorism in many parts of the world should lead to ____.
Answer
Correct Answer:
Consumer and economic hardship due to increased military spending
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Successful teamwork requires _____ commensurate with responsibility.
Answer
Correct Answer:
Delegation of authority
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Bose promises "better sound through research." this is an example of ________.
Answer
Correct Answer:
Product differentiation
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A general term for a middleman that actually buys and then resells goods is a _____.
Answer
Correct Answer:
Merchant middleman
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The purpose of ____________ is to increase an employee's ability to perform productively.
Answer
Correct Answer:
Training and development
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Digital media can reduce the cost of _______ and _________ transactions.
Answer
Correct Answer:
Customer, business
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Decisions related to scheduling and assigning employees can be supported by a _____.
Answer
Correct Answer:
Personnel information system
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Daily trading on the amex market is ____ shares
Answer
Correct Answer:
Over 10 billion
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Don't ________ in the closing section of a business report.
Answer
Correct Answer:
Introduce new material to expand the scope
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When black & decker manufactures its wide array of tools, it is using a(n) ____ process.
Answer
Correct Answer:
Synthetic
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If a company secures a three-year bank loan, this is considered _________.
Answer
Correct Answer:
Long-term financing
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__________ utility is usually provided by producers rather than marketers.
Answer
Correct Answer:
Form
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The openoffice.org software program creates files with the _______ file extension.
Answer
Correct Answer:
Odt
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The _________ is a statistic used to compute the pace of inflation or deflation.
Answer
Correct Answer:
Consumer price index
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According to the two-factor theory, ________.
Answer
Correct Answer:
The aspects that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction.
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A marketer focuses on a product's ________.
Answer
Correct Answer:
Benefits.
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___________ are the firm's after tax profits that are distributed to stockholders.
Answer
Correct Answer:
Dividends
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_____ are wealthy individuals who invest in new and growing firms.
Answer
Correct Answer:
Angel investors
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In retail in general and fashion in particular, having _____ is considered the kiss of death.
Answer
Correct Answer:
Excess inventory
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You can help the audience find your business on twitter by_____.
Answer
Correct Answer:
Incorporating keywords and phrases strategically.
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Whirlpool appliances would most likely use _____ distribution to sell its products.
Answer
Correct Answer:
Selective.
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_____ occurs when a company retains a product but reduces its marketing support costs.
Answer
Correct Answer:
Maturity.
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_____ is/are not characteristic of impressionist music.
Answer
Correct Answer:
Fragility and decorative beauty
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_____ is an employee's attitude toward his or her job, employer, and colleagues.
Answer
Correct Answer:
Morale
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____ post ratings of products and services and contribute to and edit articles in wikis
Answer
Correct Answer:
Critics
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A(n) __________ puts together components to make a product.
Answer
Correct Answer:
Assembly process
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The most expensive but most adaptable method of the promotion mix is _____.
Answer
Correct Answer:
Sales promotion.
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The fundamental accounting equation states: assets = __________.
Answer
Correct Answer:
Liabilities minus owners' equity.
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The broad activities of human resource management include _____.
Answer
Correct Answer:
Finding the right people
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The best-known nonlinear presentation software is _______________.
Answer
Correct Answer:
Prezi
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The basic intelligence that makes learning quick and thorough is referred to as _____ intelligence.
Answer
Correct Answer:
Fluid
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The __________ gap can be reduced by managing consumers' expectations.
Answer
Correct Answer:
Communication
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The ________ is a large national electronic stock trading market.
Answer
Correct Answer:
NASDAQ
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The _____ is a measure of quality control equal to 1 fault in 1 million opportunities problems.
Answer
Correct Answer:
Six Sigma rule
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Someone who likes building, designing, or creating things probably has a(n) _____.
Answer
Correct Answer:
Visual/spatial learning style
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Between 1949 and 1964, the unemployment rate of blacks had come to _________ of whites.
Answer
Correct Answer:
Double that.
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An operations task performed at hard rock café is __________.
Answer
Correct Answer:
Preparing employee schedules
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According to the perspective of shareholder capitalism, _____.
Answer
Correct Answer:
Shareholders in public stock companies are restricted from buying shares of two competing companies
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A(n) _____ leverages new technologies to attack existing markets.
Answer
Correct Answer:
Disruptive innovation
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A word-processed résumé designed to be visually appealing is a _______.
Answer
Correct Answer:
Print résumé
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A good communicator will focus on speaking and ______.
Answer
Correct Answer:
Email messages
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A bi system enabled target to identify customers who might be pregnant by ________.
Answer
Correct Answer:
Customer purchasing patterns of lotions and vitamins.
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________ is a tangible benefit of information systems.
Answer
Correct Answer:
Improved resource control.
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_____ are specialized internet sites where b2b buyers and sellers exchange products and services.
Answer
Correct Answer:
E-marketplaces
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_____ aims to price a handful of items temporarily below cost to drive in-store traffic.
Answer
Correct Answer:
Loss-leader pricing
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A ____ is a form that enables stockholders to allow someone else to vote for them.
Answer
Correct Answer:
Waiver
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________ refers to manually adding metadata to media or other content.
Answer
Correct Answer:
Tagging
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________ are typically comprised of a mix of ________ and ________
Answer
Correct Answer:
Stocks; bonds; index funds
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The average life for an sba-guaranteed business loan is ____ years.
Answer
Correct Answer:
Eight
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___________ means selling goods and services to ultimate consumers over the internet.
Answer
Correct Answer:
Electronic retailing.
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When you organize the order with which you will complete your tasks, you are _____.
Answer
Correct Answer:
Prioritizing
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When organizing your business writing, you want to make sure that ______.
Answer
Correct Answer:
The main idea is at the very beginning
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When needs are satisfied, ________ is created.
Answer
Correct Answer:
Promotion ( ko phai )
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Washing machines and refrigerators are in the _____ stage of the product life cycle.
Answer
Correct Answer:
Maturity
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The two basic forms of planned economies are _______ and _______.
Answer
Correct Answer:
Communism and Socialism
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The three types of business ownership include: partnerships, corporations, and ___________.
Answer
Correct Answer:
Sole proprietorships
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The three basic control methods are ____.
Answer
Correct Answer:
Concurrent control, feedback control, and feedforward control
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The subject heading of a letter or complaint refers to __________.
Answer
Correct Answer:
The topic of the letter
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The specifics of carrying out tactical plans are ________.
Answer
Correct Answer:
Operational plan
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The senders address on the envelope is called the __________ address.
Answer
Correct Answer:
Return
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The sales management process does not include ______ the sales force.
Answer
Correct Answer:
Compensating
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The role of the board of directors in an organization is to _____.
Answer
Correct Answer:
Choosing the CEO
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The process of starting new businesses, generally in response to opportunities, is ________.
Answer
Correct Answer:
Entrepreneurship
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The motivation-hygiene theory is concerned with ________.
Answer
Correct Answer:
Job satisfaction
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The most significant difference between a partnership and a sole proprietor is the ________.
Answer
Correct Answer:
Number of people contributing resources
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The most popular printers for business use are ____ printers
Answer
Correct Answer:
Laser
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The major advantage of borrowing money from friends or family to start a business is ________.
Answer
Correct Answer:
They will not usually expect a high rate of return on their investment
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The main difference between perfect competition and imperfect competition involves _____.
Answer
Correct Answer:
Control over price
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The least preferred co-worker (lpc) questionnaire is used to measure whether ________.
Answer
Correct Answer:
A leader is task- or relationship-oriented
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The key to persuading customers to buy your products is delivering _____.
Answer
Correct Answer:
Value
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The economy is a part of the _____ that influences all organizations.
Answer
Correct Answer:
General environment
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The characteristics of a product that a marketer offers are known as _____.
Answer
Correct Answer:
product features
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The bargaining power of a customer is weak if ________.
Answer
Correct Answer:
The availability of a rival product is limited
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The appropriate position for the signature block is ____.
Answer
Correct Answer:
Aligned with the complimentary closing
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The _______ describes the series of stages through which a product passes over time.
Answer
Correct Answer:
Product life cycle
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Technical skills may include the ability to ________.
Answer
Correct Answer:
To operate a printing press
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Risk and return are ____ related.
Answer
Correct Answer:
Directly
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Return on stockholders' equity is equal to____times times____ .
Answer
Correct Answer:
Net profit margin; fixed asset turnover; equity multiplier
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Retailers use ___________ as a way to make it easy for customers to navigate in the store?
Answer
Correct Answer:
Store layout
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Providing value to a _____ is the primary goal of any organization.
Answer
Correct Answer:
Stakeholder
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Outsourcing followed by __________ is not simple.
Answer
Correct Answer:
Backsourcing
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One fundamental difference between a process chart and a process map is that __________.
Answer
Correct Answer:
The process chart is more like a table, while the flowchart is more like a schematic diagram.
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Objectives should be measurable and __________.
Answer
Correct Answer:
All of the above
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Managing team _____ is the most important skill required for effective team management.
Answer
Correct Answer:
Conflict
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Managers are usually classified into three categories: executive, ____, and operational.
Answer
Correct Answer:
Middle
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It is easiest for management to deal with resistance when it is ________.
Answer
Correct Answer:
Overt
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In-basket tests are examples of _____ tests.
Answer
Correct Answer:
Job performance
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In the context of an organization's information system, external users _____.
Answer
Correct Answer:
Both A & B
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In business relations all of the following are influenced by our personal ethics except ________.
Answer
Correct Answer:
Job titles.
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In a professional business letter, _____.
Answer
Correct Answer:
Extra line spaces should be included between the date and the inside address
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In _____, an experienced manager shows a new employee how to perform job duties.
Answer
Correct Answer:
On-the-job training
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In _______ e-commerce, the sellers and buyers are organizations.
Answer
Correct Answer:
Business to business
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Holding cash simply as a financial reserve is referred to as the ____ motive.
Answer
Correct Answer:
Precautionary
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Global competition forces firms to ________.
Answer
Correct Answer:
Become lean, fast, and flexible
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Generally, industries are more attractive when the threat of substitutes is ________.
Answer
Correct Answer:
Low
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Essential business letter elements include the ____.
Answer
Correct Answer:
All of the above
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Employees join unions for the following reasons except ________.
Answer
Correct Answer:
Collective bargaining
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Distribution systems _____ .
Answer
Correct Answer:
All of the above
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Contemporary managers ___________.
Answer
Correct Answer:
All of the above
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Business continuity planning is interested in __________ disasters if possible.
Answer
Correct Answer:
Avoiding
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An organizational chart is a graphic representation of ____
Answer
Correct Answer:
Formal communication channels within the organization
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A(n) __________ accepts savings and checking account deposits and provides home mortgage loans.
Answer
Correct Answer:
Savings and Loan Associations
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A(n) _____ is a set of activities or steps that combine inputs to create a good or service.
Answer
Correct Answer:
Process
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A trade deficit occurs when ________.
Answer
Correct Answer:
Exports are less than imports
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A man-made world event that would affect the labor market would be a(n) _____.
Answer
Correct Answer:
War
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A ____________ is the share of profits or percentage of sales a franchisee pays to a franchisor.
Answer
Correct Answer:
Royalty
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_____ refers to an organization's moral obligation toward all of its stakeholders.
Answer
Correct Answer:
Organizational behavior
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_____ offer higher interest rates than standard bank rates but with greater restrictions.
Answer
Correct Answer:
Money market accounts
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____ is a payment representing some percentage of sales revenue.
Answer
Correct Answer:
A commission
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The ___________ is the nerve center of the informal organization.
Answer
Correct Answer:
Grapevine.
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Marketers define a ________ as any physical good, service, or idea that satisfies a want or need.
Answer
Correct Answer:
Product
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Abraham maslow proposed the ____.
Answer
Correct Answer:
Hierarchy of human needs
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4. william ouchi referred to the american approach to management as _______ management
Answer
Correct Answer:
Type A
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__________ workers have a higher skill level than their current job requires.
Answer
Correct Answer:
Underemployed
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__________ warehouses are used to hold products for a relatively long time.
Answer
Correct Answer:
Storage
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__________ warehouses are used to gather and redistribute products.
Answer
Correct Answer:
Distribution
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A(n) ______________ distribution strategy uses only one retail outlet in a given geographic area.
Answer
Correct Answer:
Exclusive
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Jasmine is categorizing journal entries in order to post to the _______.
Answer
Correct Answer:
Ledger
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A brand can be any of the following except a ________.
Answer
Correct Answer:
Price
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Assumes that challenging, creative work will motivate employees to do their best.
Answer
Correct Answer:
Job enrichment
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With ____ departmentalization, most employees report to two bosses.
Answer
Correct Answer:
Matrix
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When consumers reach the point of brand ______, the product becomes a specialty good.
Answer
Correct Answer:
Insistence
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The social and economic goals of __________ include private ownership of land and business.
Answer
Correct Answer:
Capitalism
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When stock prices decline steadily, investors refer to the market as a ________ market.
Answer
Correct Answer:
Bear.
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To strengthen your ideas and opinions with examples, facts, or details is to add _____ details.
Answer
Correct Answer:
Supportive
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The number of employees reporting to a manager is referred to as the manager's _______.
Answer
Correct Answer:
Span of control
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Most workplace messages should be __________.
Answer
Correct Answer:
Directly
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Increased participation in small business exporting owes credit to _______.
Answer
Correct Answer:
Technological advances such as the Internet and PayPal for safely fulfilling orders.
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In return for a fee to a franchiser, a business owner receives the right to _____.
Answer
Correct Answer:
Sell the franchiser's goods and services
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The term operations (or production) refers to all of the activities involved in producing _______.
Answer
Correct Answer:
Both
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Teams have better communication than other workers because they get to ______.
Answer
Correct Answer:
Know each other better
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Since the united states imports more products than it exports, it has a(n) _____.
Answer
Correct Answer:
Trade deflict
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Graphical elements that precede each item in a list are known as ________.
Answer
Correct Answer:
Bullets
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Google and its adwords program is an example of a ________ disruptive business model.
Answer
Correct Answer:
New-market
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Goods can be divided into __________ goods and __________ goods.
Answer
Correct Answer:
Durable: nondurable
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Good decision making is ____.
Answer
Correct Answer:
not predictive of real world behavior
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For an entrepreneur, a business plan ________.
Answer
Correct Answer:
All the above
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Firewire supports a maximum of _______________ devices.
Answer
Correct Answer:
63
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Few people will use your business? internet site to purchase products if they feel it is ______.
Answer
Correct Answer:
Not secure
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Fees charged to consumers include ____.
Answer
Correct Answer:
All of the above
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Entrepreneurs usually start _____, beginning with _____ resources.
Answer
Correct Answer:
Small/ limited
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Entrepreneurs tend to be ________.
Answer
Correct Answer:
Optimistic
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_____ reprocess a good or service they buy before selling it again to the next buyer.
Answer
Correct Answer:
Industrial firms
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__________ are responsible for directly achieving organizational goals.
Answer
Correct Answer:
Line personnel
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The process of grouping jobs into logical units within the organization is known as _______.
Answer
Correct Answer:
Departmentalization
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The netherlands was the first nation built on _____.
Answer
Correct Answer:
Capitalism
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All of the following are reasons why people start small businesses except ________.
Answer
Correct Answer:
Reduced levels of responsibility
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All of the following are businesses except ________.
Answer
Correct Answer:
FedEx
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Theory y assumes that people inherently ________.
Answer
Correct Answer:
Want to work and can exercise self-direction
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The many product lines at procter & gamble are an example of product ________.
Answer
Correct Answer:
Mix width
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Functional departmentalization is used to divide an organization _______.
Answer
Correct Answer:
Based on a group's activities
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Companies use _____ to coordinate their messages through every promotional vehicle.
Answer
Correct Answer:
integrated marketing communication
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Census data are ________ and ________ data for marketing researchers
Answer
Correct Answer:
External; secondary
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A _______ organization typically has a _______ span of control.
Answer
Correct Answer:
Flat; wide
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___________ are merchant wholesalers who perform all of the distribution functions.
Answer
Correct Answer:
Full service wholesalers
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Business buyer behavior refers to the ________.
Answer
Correct Answer:
Buying behavior of the organizations that buy goods and services for use in the production of other products and services that are sold, rented, or supplied to others
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