Correct Answer:
Monitoring, tracking, and calibrating gages
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What is one important aspect of the documentaiton of processes?
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Traceability
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What is the global food network called?
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Correct Answer:
The Global Food Safety Initiative
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What type of chart shows planned work and finished work?
Answer
Correct Answer:
Gantt chart
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A Gantt chart displays planned work and finished work in relation to what?
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Time
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What is a FMEA called that is related to the failure of a product or process?
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Failure mode effects analysis
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What is an example of an area that may be problem sources or improvement opportunities?
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Flowcharts
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What are decision points called?
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Diamonds
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What is the common abbreviation for 21 CFR Part 820?
Answer
Correct Answer:
QUALITY SYSTEM REGULATIONS
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What is the regulatory body that describes current good manufacturing processes?
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Correct Answer:
FDA
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What part of the FDA's code of regulations describes the applicability of Hazard Analysis and Critical Control Point Systems to any juice sold as such or used as an ingredient in beverages?
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Correct Answer:
21 CFR Part 120
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What does the 11th part of the FDA's regulation deal with?
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Correct Answer:
Electronic document management records and signatures
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What is the FDA's rule that defines the criteria under which electronic document management records and signatures are acceptable, i.e. equivalent to paper records?
Answer
Correct Answer:
FDA 21 CFR Part 11
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What does the term enivironmental impacts mean?
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Correct Answer:
Any adverse or beneficial change to the environment
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Any changes to the environment caused by a facility's activities, products, or services are called what?
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Correct Answer:
Environmental impacts
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What does an element of a facility's activities, products, or services interact with?
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The environment
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What is the term used to describe how that element interacts with the environment?
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Environmental aspects
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A written statement from a quality management department states that the product being shipped meets the customer's specifications, what is known as?
Answer
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Certificate of compliance
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What does the business process involving the recording and resolution of issues arising post-production involve?
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CCM
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What is the result of a cause and effect diagram also called?
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Ishikawa Diagram or a Fishbone Diagram
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Calibration is to a standard of what?
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Correct Answer:
Accuracy
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What is the name of the framework for occupational health and safety practices in the United Kingdom?
Answer
Correct Answer:
BS8800
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What is a framework for managing occupational, health, and safety practices?
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Correct Answer:
BS8800 British standard
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What is a common term used to describe breakthrough improvement?
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Correct Answer:
A dynamic, decisive movement
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What is an example of a breakthrough improvement?
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A dynamic, decisive movement to a new, higher level of performance
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What process is used to generate ideas within a group or team?
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Brainstorming
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What is the best practice used to improve an organization's performance?
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A method or practice of performing a business process
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What is the process of performing a business process that is considered to be the best way to improve an organization's performance?
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Best practice
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What improvement technique involves comparing a company to other companies that are doing well?
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Correct Answer:
Benchmarking
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What is Basel II?
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Correct Answer:
An international initiative
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An international initiative that requires financial services companies to have a more risk sensitive framework for the assessment of regulatory capital requirements is called what?
Answer
Correct Answer:
Basel II
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What type of intelligence is transferred?
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Correct Answer:
Human
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What does eliminating overproduction do?
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Prevents defects
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A quality system audit can be performed on an entire organization or a specific function, process or what?
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Correct Answer:
Process or production step
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What is the assessment, inspection, or examination of a quality system to determine compliance to requirements. Performed onsite?
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Audit
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What helps companies measure the effectiveness of a quality system?
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Correct Answer:
Assessments
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A systematic process of collecting and analyzing data to determine the current, historical or projected compliance of an organization to a regulation or standard is known as what?
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Correct Answer:
Assessment
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What is the name of the non-profit organization that is responsible for developing and promoting quality related information, technology and training?
Answer
Correct Answer:
American Society for Quality
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What is a standard that describes a seven step process for performing risk management?
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Correct Answer:
AS/NZS 4360
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What type of standard is AS/NZS 4360?
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Australian standard
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What type of process is APQP used for developing products?
Answer
Correct Answer:
A quality process used for developing products
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What is another name for APQP?
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Correct Answer:
Advanced Product Quality Planning
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ANSI/AIHA Z10-2005 is what type of standard?
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Correct Answer:
A regulatory
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A regulatory standard from what organization helped companies create and maintain occupational, health and safety management systems?
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Correct Answer:
American Industrial Hygiene Association
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ANSI is the U.S. member body of what organization?
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Correct Answer:
International Organization for Standardization
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ANSI presides over the creation and use of thousands of what?
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Correct Answer:
Norms and guidelines
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What is the name of the system that incorporates signal lights used in manufacturing settings to notify employees of a quality or process problem?
Answer
Correct Answer:
Andon
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What do alignment actions ensure a process or activity supports?
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Correct Answer:
Strategy, goals and objectives
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What are the actions to ensure that a process or activity supports the organization's strategy, goals and objectives?
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Correct Answer:
Alignment
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What type of diagram facilitates organization and consideration of a group of ideas?
Answer
Correct Answer:
Affinity Diagram
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What are used to organization verbal information into some type of visual pattern?
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Correct Answer:
Affinity Diagram Facilitates
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What do adverse events not match?
Answer
Correct Answer:
Desired or usual outcome
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What is the healthcare industry's term for a change or event that is not consistent with the desired or usual outcome?
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Correct Answer:
Adverse event
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What is an acceptable level of risk for an organization to absorb?
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Correct Answer:
Current operations
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What is a specific risk acceptable if it has been reduced?
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Correct Answer:
A level that the organization can absorb
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