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Telephone Etiquettes MCQs

When the caller is calling for your boss and he or she is not available for personal reasons, you should:

Offer to take a message or see if you or anyone else can help them.

Tell them they are on vacation.

Tell them they are having family problems.

Tell them that they are out for a long lunch.

Answer

Correct Answer: Offer to take a message or see if you or anyone else can help them.

Explanation:

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