Correct Answer: Talk to others while on the phone with the client
Explanation:
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More Telephone Etiquettes MCQ Questions
Why is it important to try to search for a customer's information to verify vs. ask them to provide it?
When a customer explains the reason they're calling, which would be the most confident and reassuring response to acknowledge their statement?
Always keep the phone ____ from your mouth.
Many executives have two telephone numbers for the following reasons:
How to sound professional on the phone?
If a customer is very upset, using profanity, and insulting you personally, what is the best approach to handling the call?
When you recieve a call that is a wrong number you should:
While speaking with a customer it is OK to
A proper way to answer the phone is to:
If a customer is placing an order, despite it taking more time, why is it important to verify the item description before placing the order?