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Telephone Etiquettes MCQs

When you recieve a call that is a wrong number you should:

Say: "I'm sorry, you must have the wrong number. What number were you calling?"

Try to make a customer out the the caller.

Just hang up.

Laugh and say, "I do that all the time."

Answer

Correct Answer: Say: "I'm sorry, you must have the wrong number. What number were you calling?"

Explanation:

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