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Telephone Etiquettes MCQs

If you receive permission to transfer a call:

Place caller on hold and transfer them when you have the chance

Transfer the call immediately and get on to your next task

Ask the caller to hold while you find the right person to talk to

Give the caller the complete phone number and extension of where you are transferring them to in case you are disconnected

Answer

Correct Answer: Give the caller the complete phone number and extension of where you are transferring them to in case you are disconnected

Explanation:

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