1. Supportive environment relies on a focus on human relationships and the dignity and worth of individuals.
Answer
Correct Answer:
True
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2. Supervision provides direction, education, feedback, and support while ______ successful achievement in tasks and goals
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Correct Answer:
Acknowledging
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3. Program evaluation refers to analyzing social work programs and practices as a way to assess and determine
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Correct Answer:
A & B
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4. Mediator is a come-between or a leader in an argument
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Correct Answer:
False
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5. Ethical issues are dilemmas that occur for administrators that could _____ a consumer’s private information
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Correct Answer:
Risk
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6. The cognitive process or act of choosing between two or more courses of action is called
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Correct Answer:
Decision making
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7. Administrative tasks are working as __________ and engaged in activities of planning, human resource development, supervision, resource allocation, and evaluation.
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Correct Answer:
Both
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8. Spheres of influence that include leadership, decision making, mediation, collaboration, and political involvement are called
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Correct Answer:
Administrative roles
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9. The process of leading, supervising, creating, assessing, directing, and educating groups of individuals to achieve goals is termed as
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Correct Answer:
Administration
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10. Strengths-based administrators are aware of power dynamics and political forces affecting consumers and organizational functioning.
Answer
Correct Answer:
True
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11. Because of the complexity of organizations, it is common to have a highly effective administrator responsible for a dysfunctional program or group.
Answer
Correct Answer:
False
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12. In applying the Dolgoff, Harrington, and Loewenberg framework for ethical social work practice, an administrator should first seek to ensure which ethical principle?
Answer
Correct Answer:
Life
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13. As a way to defend decisions and manage risks, social work administrators should ______.
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Correct Answer:
Document actions and interventions
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14. Empowering consumers through participatory governance reflects which APPM tenet for social work administration?
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Correct Answer:
Economic and social justice
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15. Administrators adhering to the ______ tenet of the advocacy practice and policy model (APPM) continually self-reflect on the process of building honest and trustworthy relationships.
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Correct Answer:
Supportive environment
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16. Administrators oriented in the ______ perspective recognize that consumers are creative agents who are the experts on their lives.
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Correct Answer:
Strengths
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17. ______ reflects the administrative task of focusing on staff behavior, competencies, and morale.
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Correct Answer:
Human resources development
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18. Sharing power and authority to promote partnerships with other organizations reflects the administrative role of ______.
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Correct Answer:
Collaborator
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19. ____ is the process of leading a group of individuals to achieve stated objectives and goals.
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Correct Answer:
Administration
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