1. Staff evaluations include compiling a description of an employee’s strengths and challenges.
Answer
Correct Answer:
True
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2. In the role of supervisor, the worker takes on the task of instituting a planned change process within the agency.
Answer
Correct Answer:
False
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3. Empowerment-oriented organizations create formal structures to support the participation of clients in organizational decision-making.
Answer
Correct Answer:
True
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4. The mission of an organization is its view of the big picture.
Answer
Correct Answer:
False
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5. An operating budget is a financial plan that the agency creates every year to show how much money is expected to come in and go out of the agency.
Answer
Correct Answer:
True
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6. Change in organizations is part of what level of practice in Multi-System Practice?
Answer
Correct Answer:
Macro
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7. What is the term used for creating new responses to social problems?
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Correct Answer:
Social innovations
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8. How are public agencies funded?
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Correct Answer:
Taxes
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9. What are the three purposes of social work supervision?
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Correct Answer:
Administration, education, and support
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10. What is the organizational change agent skill of connecting with colleagues inside or outside of a worker’s agency?
Answer
Correct Answer:
Networking
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11. What do you call a group of volunteers that are in charge of overseeing all the agency operations, including the hiring, firing, and supervision of the executive director?
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Correct Answer:
Board of directors
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12. What is the term for the shared values, beliefs, and norms that allow the organization to have an identity?
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Correct Answer:
Organizational culture
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13. An agency’s ______ is a statement based on agency values that reflect the day-to-day efforts carried out to meet the vision.
Answer
Correct Answer:
Mission
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14. Corporations that are created to serve people or make goods while creating a profit are called ______.
Answer
Correct Answer:
For-profit agencies
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15. What do you call organizations that are exempt from paying taxes on their income?
Answer
Correct Answer:
Non-profit
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