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Roles and Skills for Organizations MCQ

Staff evaluations include compiling a description of an employee’s strengths and challenges.

True

False

Answer

Correct Answer: True

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In the role of supervisor, the worker takes on the task of instituting a planned change process within the agency.

True

False

Answer

Correct Answer: False

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Empowerment-oriented organizations create formal structures to support the participation of clients in organizational decision-making.

True

False

Answer

Correct Answer: True

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The mission of an organization is its view of the big picture.

True

False

Answer

Correct Answer: False

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An operating budget is a financial plan that the agency creates every year to show how much money is expected to come in and go out of the agency.

True

False

Answer

Correct Answer: True

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Change in organizations is part of what level of practice in Multi-System Practice?

Micro

Mezzo

Macro

Implementation

Answer

Correct Answer: Macro

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What is the term used for creating new responses to social problems?

Social innovations

Social Darwinism

Social administration

Socialism

Answer

Correct Answer: Social innovations

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How are public agencies funded?

Individual donors

Billing private insurance agencies

Taxes

Fundraising

Answer

Correct Answer: Taxes

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What are the three purposes of social work supervision?

Counseling, goal setting, and auditing caseload

Monitoring productivity, skills development, and management

Liability monitoring, task management, and increasing productivity

Administration, education, and support

Answer

Correct Answer: Administration, education, and support

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What is the organizational change agent skill of connecting with colleagues inside or outside of a worker’s agency?

Networking

Persuasion

Fundraising

Professional writing

Answer

Correct Answer: Networking

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What do you call a group of volunteers that are in charge of overseeing all the agency operations, including the hiring, firing, and supervision of the executive director?

The bosses

Executive coaches

Board of directors

Panel of administrators

Answer

Correct Answer: Board of directors

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What is the term for the shared values, beliefs, and norms that allow the organization to have an identity?

Organizational culture

Organizational structure

Agency goals

Organizational plan

Answer

Correct Answer: Organizational culture

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An agency’s ______ is a statement based on agency values that reflect the day-to-day efforts carried out to meet the vision.

Goal plan

Mission

Budget

Organizational structure

Answer

Correct Answer: Mission

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Corporations that are created to serve people or make goods while creating a profit are called ______.

Public agencies

For-profit agencies

Non-profit agencies

Fee-for-service agencies

Answer

Correct Answer: For-profit agencies

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What do you call organizations that are exempt from paying taxes on their income?

Faith-based

For-profit

Public

Non-profit

Answer

Correct Answer: Non-profit

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