MCQs > Sales & Marketing > Marketing Knowledge MCQs > Basic Marketing Knowledge MCQs

Basic Marketing Knowledge MCQ

1. Monarchy, like _____, is a form of government ruled by one.

Answer

Correct Answer: Dictatorship

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2. Mcdonald's, subway, and jiffy lube are all examples of ________.

Answer

Correct Answer: Franchise organizations

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3. Using consumers to develop and market products is known as _____.

Answer

Correct Answer: Crowdsourcing

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4. In a market with _______ there are many firms providing differentiated products.

Answer

Correct Answer: Monopolistic competition

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5. In _______ many firms provide similar products that are considered substitutes for each other.

Answer

Correct Answer: Pure competition

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6. Identifying and developing potential customers is an important aspect of ________.

Answer

Correct Answer: Customer strategy

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7. Generation x is a group of consumers who __________.

Answer

Correct Answer: Often have a cynical attitude toward marketing

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8. Financing is one of the _____ functions of marketing.

Answer

Correct Answer: Facilitating

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9. Services are usually distributed through _____ marketing channels.

Answer

Correct Answer: Direct channels

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10. A(n) __________ is a 13-digit code retailers can use to track inventory.

Answer

Correct Answer: UPC

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11. Demand-based pricing most closely relates to the ____ of services.

Answer

Correct Answer: Perishability

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12. To create successful new products, a company must _______.

Answer

Correct Answer: Understand its​ consumers, markets, and competitors and develop products that deliver superior value to customers

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13. To a producer of goods, a greater number of channel levels means ________.

Answer

Correct Answer: Less control and greater channel complexity.

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14. Through the promotion element of the marketing mix, marketers attempt to _______ value.

Answer

Correct Answer: Communicate

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15. The sum of fixed cost and variable cost represents __________.

Answer

Correct Answer: Total cost

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16. The purpose of profitability control is to ________.

Answer

Correct Answer: Examine where the company is making and losing money

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17. The practice of __________ is common among college students.

Answer

Correct Answer: Media multitasking

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18. The decision by shoe store owners to fix their prices will result in consumers paying _____ prices.

Answer

Correct Answer: Higher

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19. The _____ orientation assumes people will buy more if aggressive selling techniques are used.

Answer

Correct Answer: Sales

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20. The _____ method is probably the oldest form of research in existence.

Answer

Correct Answer: Observational

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21. The _____ is the starting point in creating a marketing mix.

Answer

Correct Answer: Product

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22. The _____ is a companywide consumer orientation with the objective of achieving long-run success.

Answer

Correct Answer: Marketing concept

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23. The _____ element of the marketing mix is the physical item or service that a company is selling.

Answer

Correct Answer: Product

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24. Supervisory managers are charged with the planning in the __________ stage.

Answer

Correct Answer: Operational planning

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25. Skimming pricing is considered to be a __________ approach to pricing.

Answer

Correct Answer: Demand-oriented

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26. Regular users of yelp who search for reviews are likely to have a(n) __________.

Answer

Correct Answer: Internal locus of control

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27. Operational excellence refers to companies that ________.

Answer

Correct Answer: All of these

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28. Open innovation may enhance the __________ stage of the new-product process.

Answer

Correct Answer: Idea generation

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29. One reason taco bell raised its prices was the result of an increase in _____.

Answer

Correct Answer: Costs

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30. One key role marketing plays in a company's strategic planning is to __________.

Answer

Correct Answer: Provide a guiding philosophy

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31. Once an organization has developed its distribution objectives, it should next ________.

Answer

Correct Answer: Evaluate the internal and external environments

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32. ________ are the most common price promotion.

Answer

Correct Answer: Coupons

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33. The marketing process captures value from customers by __________.

Answer

Correct Answer: Creating profits and customer equity

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34. The marketing goal for a product in the growth stage of its product life cycle is to ________.

Answer

Correct Answer: Encourage brand loyalty

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35. The majority of the brands marketed in the united states are _____ brands.

Answer

Correct Answer: Manufacturer

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36. The major cultural values of a society are expressed by _________.

Answer

Correct Answer: People's views of themselves and​ others, as well as their views of​ organizations, society,​ nature, and the universe

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37. The main activities of value chain members include all of the following except ________.

Answer

Correct Answer: Providing unbiased information about the product to consumers

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38. The initial function of a marketing information system is ________.

Answer

Correct Answer: Assessing the information needs of a company

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39. The goal of marketing is to both __________ the needs of prospective customers.

Answer

Correct Answer: Discover and satisfy

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40. The first step in the strategic brand management process is ________.

Answer

Correct Answer: Identifying and establishing brand positioning

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41. The first part of a marketing strategy statement describes the ________ of a new product.

Answer

Correct Answer: Target market

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42. The first element in the retailing mix is the _____.

Answer

Correct Answer: Product offering

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43. The buying decision process starts with ________, in which the buyer spots a problem.

Answer

Correct Answer: Need recognition

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44. The business analysis stage of a new-product development process _____.

Answer

Correct Answer: ​calculates preliminary figures for demand, cost, sales, and profitability

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45. The business analysis for a new product begins with ________.

Answer

Correct Answer: Assessing how the new product will fit into a firm's total product mix

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46. The ability of an individual to distinguish between similar stimuli is called _____.

Answer

Correct Answer: Sensory discrimination

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47. The __________ product is the physical good or delivered service that supplies the desired benefit.

Answer

Correct Answer: Actual

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48. The __________ occurs when unit cost drops as the quantity sold increases.

Answer

Correct Answer: Experience curve effect

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49. The __________ group of people to adopt a new product is known as innovators.

Answer

Correct Answer: First

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50. The ________ is the most fundamental part of the marketing mix.

Answer

Correct Answer: Product

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51. The ________ is essentially a projected profit-and-loss statement.

Answer

Correct Answer: Budget

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52. ________ are measures that marketers can use to watch the performance of their marketing efforts.

Answer

Correct Answer: Marketing Metrics

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53. Diffusion refers to ________.

Answer

Correct Answer: How the use of a product spreads throughout a pop

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54. Demand that is stable over time is called ____.

Answer

Correct Answer: Static

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55. Demand for business products is also known as ____ demand.

Answer

Correct Answer: Industrial

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56. Channel members are also known as _____.

Answer

Correct Answer: Intermediaries or "middlemen"

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57. Brands that are owned by ___________ are called private-label brands.

Answer

Correct Answer: Retailers

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58. All of the following are forms of utility created by marketing processes except ________.

Answer

Correct Answer: Price utility

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59. A(n) ________ is usually a live broadcast of audio or video content.

Answer

Correct Answer: Webcast

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60. A(n) _______ is used in the shipment of products directly to customers.

Answer

Correct Answer: Fulfillment center

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61. A(n) _____ is where companies store and process data.

Answer

Correct Answer: Data warehouse

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62. A(n) _____ is an intermediary who brings a buyer and a seller together.

Answer

Correct Answer: Export broker

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63. A(n) _____ is a defined group that managers feel is most likely to buy a firm's product.

Answer

Correct Answer: Target market

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64. A characteristic or quality of a product is referred to as a(n) _____.

Answer

Correct Answer: Feature

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65. A ____________ is a set of values, ideas and attitudes that are shared among members of a group.

Answer

Correct Answer: Culture

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66. ________ marketing is the marketing of goods and services from one organization to another.

Answer

Correct Answer: Business-to-business

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67. _____ is/are a source of information about potential customers for new salespeople.

Answer

Correct Answer: Friends and family

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68. A monopoly has _____ seller(s), but perfect competition has _____ seller(s).

Answer

Correct Answer: One, many

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69. The disadvantage of geographic sales orientation is that _____.

Answer

Correct Answer: A lack of understanding customers' wants and needs

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70. _____ have the longest product life cycles.

Answer

Correct Answer: Product categories

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71. The most effective sources of information about a product tend to be ________ sources.

Answer

Correct Answer: Personal

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72. The length of a channel is indicated by ___________.

Answer

Correct Answer: The number of intermediary levels

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73. Searching for information is the ___________ step in the business buying decision process.

Answer

Correct Answer: Second

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74. In the __________ stage, the consumer considers whether trying the new product makes sense.

Answer

Correct Answer: Evaluation

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75. In a modified rebuy situation, __________ are likely to have an advantage in getting the order.

Answer

Correct Answer: Current vendors

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76. In a _________, the business-to-business buyer reorders something without modifications.

Answer

Correct Answer: Straight rebuy

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77. Consistency of a product mix refers to the ________.

Answer

Correct Answer: Ways in which the various product lines are related

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78. A(n) __________ reimburses a retailer for extra in-store support or special featuring of a brand.

Answer

Correct Answer: Merchandise allowance

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79. A(n) ________ is considered a marketing intermediary.

Answer

Correct Answer: Wholesaler

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80. A corporate vms has the advantage of controlling the entire distribution chain under ________.

Answer

Correct Answer: Single ownership

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81. A ________ is a need that is sufficiently pressing to direct a person to seek satisfaction.

Answer

Correct Answer: Motive

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82. __________ is the changes in an individual’s behavior arising from experience.

Answer

Correct Answer: Learning

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83. __________ is the buyer’s decision about which brand to select.

Answer

Correct Answer: Purchase Decision

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84. __________ is not a marketing function.

Answer

Correct Answer: Production

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85. _________ is not a characteristic important in influencing an innovation's rate of adoption.

Answer

Correct Answer: Motivation

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86. ________ is a discomfort caused by postpurchase conflict.

Answer

Correct Answer: Cognitive dissonance

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87. In the prospecting and qualifying step of the selling process, the salesperson __________.

Answer

Correct Answer: All of these

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88. The primary function of marketing is to _______.

Answer

Correct Answer: Establish value

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89. The third stage in the aida model is ________.

Answer

Correct Answer: Desire

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90. Buyers, sellers, investors, and community residents are all considered ________ in a company.

Answer

Correct Answer: Stakeholders

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91. For conducting an accurate test marketing, ----_____.

Answer

Correct Answer: Test locations should mirror the purchasing habits of the overall market

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92. The restaurant industry is characterized by a ________ barrier to entry.

Answer

Correct Answer: Moderately high

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93. A market position refers to ________.

Answer

Correct Answer: How the target market perceives a product in relation to competitors' products

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94. A _____ brand refers to a brand name owned by a manufacturer or a producer.

Answer

Correct Answer: Private

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95. A ____ item is something that is purchased without much thought before the purchase.

Answer

Correct Answer: Convenience

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96. Business markets are similar to consumer markets in that ________.

Answer

Correct Answer: Both involve people who assume buying roles and make purchase decisions to satisfy needs

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97. ________ variables segment markets in terms of shared activities, interests, and opinions.

Answer

Correct Answer: Psychographic

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98. In the production system model, all of the following would be considered inputs except _____.

Answer

Correct Answer: The finished product

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99. Customer-driven marketing is most effective when ________.

Answer

Correct Answer: Clear needs exist and customers know what their needs are

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100. Companies who passively accept the marketing environment __________.

Answer

Correct Answer: View it as uncontrollable and do not attempt to change it

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101. A marketing channel helps to create ______ utility?

Answer

Correct Answer: Place

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102. A ________ is a modification to an existing product.

Answer

Correct Answer: Continuous innovation

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103. ________ e-commerce is the online exchange between companies and individual consumers.

Answer

Correct Answer: Consumer-to-Consumer (C2C)

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104.

The accelerator principle states that ________ in consumer demand will affect several layers of demand in organizational markets.

Answer

Correct Answer: Both an increase or a reduction

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105.

State whether True or false.
Reactive Marketing Control System is a system which allows changes to be made in the marketing objectives during a planning period, as well as in the performance to meet those objectives.

Answer

Correct Answer: False

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106.

State whether True or False.

Knock-offs is a term used to refer to new product innovations which are almost identical, look-alike copies of the competitors' best-selling items.

Answer

Correct Answer: True

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107.

State whether True or False.


Market followers are firms that carve out a distinct niche for themselves, which had been left uncovered by the other firms in the industry.

Answer

Correct Answer: False

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108.

In which of the following cost-pricing approaches does a firm determine a price that would yield the target rate of return on investment(ROI)?

Answer

Correct Answer: Target-return pricing

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109.

In which type of marketing does a company recognize that buyers differ in their wants, purchasing power, geographical locations, buying attitudes and buying habits?

Answer

Correct Answer: Segment marketing

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110.

A _______ is a rather narrowly defined group, typically a small market, whose needs are not being well served.

Answer

Correct Answer: niche

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111.

Which type of assortment strategy is used by a news agency when it adds indoor plants and house wares to its range of newspapers, stationery and books?

Answer

Correct Answer: Scrambled Assortment

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112.

Philip Kotler's Black Box Model is used to explain the hidden nature of.

Answer

Correct Answer: consumer behavior
consumer decision-making

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113.

Which function includes the assembling of a variety of products, storing them, sorting them into appropriate categories and sizes and arranging them on retail shelves?

Answer

Correct Answer: Logistical function

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114.

An arrangement of lines and spaces in a code form used to identify a product by style, size, price, quality, quantity etc. is known as_____.

Answer

Correct Answer: bar code

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115.

Which of the following are the main characteristics of an adversarial shopper?

Answer

Correct Answer: He is determined to get a good value at a low price
He does not regard all prices as negotiable

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116.

Which of the following are models of brand valuation?

Answer

Correct Answer: Expectancy-value model
Conjunctive model

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117.

Which period in the Product Life Cycle is a period of rapid market acceptance and substantial profit improvement?

Answer

Correct Answer: Growth stage

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118.

In which type of marketing test are consumer goods tested in the market using a simulated store technique rather than an actual test market?

Answer

Correct Answer: Accelerated test marketing
Laboratory test markets

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119.

Fixing the price of a product in denominations like $7.95, $19.95 is referred to as.

Answer

Correct Answer: odd pricing
odd-even pricing

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120.

What is the marketing of 'environmentally friendly' products known as?

Answer

Correct Answer: Green marketing

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121.

Which model out of the following assumes that the consumer evaluates product characteristics according to his priorities?

Answer

Correct Answer: Lexicographic model

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122.

Which Strategic Business Unit(SBU) is characterized by high market share and low market growth?

Answer

Correct Answer: Cash cows

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123.

Which term is used for describing the difference between the original selling price of an article and the price to which it is reduced in order to sell it?

Answer

Correct Answer: Mark-down ratio

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124.

The options to lease or purchase a product or to manufacture it internally sometimes faced by a manufacturing company, when considering the acquisition of a new product, is called.

Answer

Correct Answer: make or buy decision

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125.

In which assortment strategy does a reseller decide to carry many variants of each product in the range?

Answer

Correct Answer: Deep Assortment

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126.

Cannibalisation is the loss of _______ of a product to a new offering in the product line.

Answer

Correct Answer: sales

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127.

Which pricing method involves estimating the price that customers would be willing to pay for a given product and then comparing it to the per unit cost to see if it meets the firm's profit objectives

Answer

Correct Answer: Demand backward pricing method

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128.

A brand name used for a number of products in the same line is called.

Answer

Correct Answer: Family brand

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129.

Which marketing strategy consists of launching a new product at a high price and a high promotional level?

Answer

Correct Answer: Rapid-skimming strategy

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130.

Which of the following is more likely to occur when there is little significant difference between two products?

Answer

Correct Answer: Unplanned Cannibalisation

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131.

Which type of general attack strategy involves matching the opponent in terms of product, price, promotion and distribution?

Answer

Correct Answer: Frontal attack

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132.

State which of the following groups exhibits the following traits:

It is tradition bound.
It adopts innovative methods only when it takes on a measure of tradition itself.

Answer

Correct Answer: Laggards

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133.

What is a delayed response by consumers to an advertising campaign called?

Answer

Correct Answer: Lagged response
Lagged effect

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134.

Which monopolistic pricing technique is taking advantage of the absence of competition which a seller put to use to charge unusually high prices?

Answer

Correct Answer: Price skimming

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135.

The main purpose of the guaranteed price is to assure the traders to order items in subsequently large quantities.

Answer

Correct Answer: True

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136.

Which strategy involves advertising tactics that intend to change its brand's image and relies on imagery and symbolism to achieve its objective?

Answer

Correct Answer: Image oriented change strategy

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137.

How does a company differentiate the image acquired through the use of its logo and other symbols, its advertising and its atmosphere from that of its competitors?

Answer

Correct Answer: Through image differentiation

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138.

What does the Latin phrase 'Caveat Emptor' mean?

Answer

Correct Answer: Let the buyer beware

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139.

Price Floor is a price imposed by law below which market prices are not permitted to fall.

Answer

Correct Answer: True

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140.

Individuals selected from the target market are asked to look through a magazine and recall advertisements they have seen. This is a test to see the effectiveness of advertising. What is it called?

Answer

Correct Answer: In-magazine recognition test

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141.

Cognitive dissonance is a doubt that surfaces when a buyer becomes aware that an alternative product may offer more desirable benefits than the one purchased.

Answer

Correct Answer: True

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