1. The interpersonal influences on consumer behavior include a persons _____.
Answer
Correct Answer:
Family
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2. Fill in the blank: the above graphic uses a ___________ to help organize hosted files.
Answer
Correct Answer:
Nomenclature system
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3. What do Facebook interactions measure?
Answer
Correct Answer:
total number of comments, likes and wall posts a page had
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4. What does Return on Engagement track?
Answer
Correct Answer:
Buzz generated through online social media
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5. Which Google Analytics URL tag is not mandatory?
Answer
Correct Answer:
Content
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6. Which of the following is NOT a goal of marketing analytics?
Answer
Correct Answer:
Generating High Quality Conversion Prospects
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7. Let CS be the number of customers at the start of a period, CE the number at the end of the period, and CN the number of new customers. Which formula represents retention rate?
Answer
Correct Answer:
(CE - CN) / CS * 100
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8. Which of the following is NOT a URL tag in Google Analytics?
Answer
Correct Answer:
Type
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9. What are the four categories Klout measures?
Answer
Correct Answer:
reach, demand, engagement and velocity
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10. What does the term indexed pages refer to?
Answer
Correct Answer:
number of pages on your site that have received at least one visit from organic search
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11. What is the proper parameter to add when tagging a URL with a specific marketing campaign?
Answer
Correct Answer:
utm_campaign
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12. What symbol should be used to add multiple campaigns to one url?
Answer
Correct Answer:
&
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13. How is email subscriber-retention-rate measured?
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14. "Click through rate" on an email campaign is calculated by:
Answer
Correct Answer:
Dividing the number of unique clicks by the number of emails delivered
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15. "Unique Opens Rate" on an email campaign is calculated by:
Answer
Correct Answer:
Dividing the number of unique opens by the number of emails delivered
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16. How is email list growth rate calculated?
Answer
Correct Answer:
new monthly email subscribers - opt outs and hard bounce divided by original list size
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17. What does website bounce rate measure?
Answer
Correct Answer:
# single page visits to your site / # visits
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18. Which of the following is NOT a Key Performance Indicator (KPI)?
Answer
Correct Answer:
Departed Users
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19. CPI stands for "cost per initiative."
Answer
Correct Answer:
False
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20. Which would NOT be considered a soft metric?
Answer
Correct Answer:
Revenue
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21. How is email bounce rate calculated?
Answer
Correct Answer:
undelivered emails divided by total emails sent
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22. What should you do if the majority of your traffic is coming from branded search terms?
Answer
Correct Answer:
spend more time on SEO to target traffic from non-branded terms
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23. How is Facebook amplification measured?
Answer
Correct Answer:
number of shares per post
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24. The delivery rate for an email is calculated by _____ the number of emails __ number of emails sent.
Answer
Correct Answer:
dividing, by
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25. What is causality?
Answer
Correct Answer:
implies that one action explicitly drove the occurrence of another
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26. The number of people who could have seen a story about your page, such as each person who loads the story about your page while browsing Facebook, is an example of your:
Answer
Correct Answer:
Reach
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27. In Google Adwords, what does CPC stand for?
Answer
Correct Answer:
Cost per click
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28. How can new monthly visitors from a branding campaign be estimated?
Answer
Correct Answer:
compare new visitors month-over-month for the same time period, segmenting out users who were referred from other known campaigns.
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29. Testing two different CTA designs to see which one performs the bests is known as:
Answer
Correct Answer:
A/B testing
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30. Which of the following metrics can you use to assess your influence on revenue?
Answer
Correct Answer:
All of these
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31. What does KPI stand for?
Answer
Correct Answer:
Key Performance Indicator
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32. True or False? Social media is measurable.
Answer
Correct Answer:
True
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33. What are you trying to find out by measuring ROI?
Answer
Correct Answer:
Which marketing channels produce maximum return
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34. What does visit loyalty measure?
Answer
Correct Answer:
how good you are at getting the same person to come back to your site
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35. Which of the following tools are utilized by marketing analytics professionals?
Answer
Correct Answer:
All of these
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36. What is a "cookie"?
Answer
Correct Answer:
A marker that tracks a user over time.
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37. How is Twitter amplification measured?
Answer
Correct Answer:
number of retweets per tweet
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38. How is email delivery rate measured?
Answer
Correct Answer:
(# of emails sent – # of bounce backs) / # of emails sent
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39. Marketing analytics comprises the processes and technologies that enable marketers to evaluate the success of their marketing initiatives by measuring performance using important business metrics, such as?
Answer
Correct Answer:
ROI
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40. What is CPI?
Answer
Correct Answer:
Cost Per Impression
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41. What are marketing analytics industry benchmarks?
Answer
Correct Answer:
industry standard marketing metrics that allow you to track your performance compared to others
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42. What does ROAS measure?
Answer
Correct Answer:
return on ad spend
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43. DAU stands for:
Answer
Correct Answer:
Daily Active Users
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44. What does a Conversion Rate measure?
Answer
Correct Answer:
% of users who took desired action
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45. What does ROAS typically stand for?
Answer
Correct Answer:
Return on Ad Spend
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46. What is one reason unsubscribe rate isn't an accurate measure of the health of your email list?
Answer
Correct Answer:
many users who are fatigued by your mailings won't go to the trouble to unsubscribe
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47. TOFU is a common abbreviation for which marketing term?
Answer
Correct Answer:
top of the funnel
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48. Which of the following statements are true about pageviews and visits?
Answer
Correct Answer:
A pageview is a visit to a page on your site. One site visit will always have at least one pageview.
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49. How is email click-to-deliver rate measured?
Answer
Correct Answer:
# of clicks / # of emails delivered
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50. What is the most important thing to consider in defining a marketing campaign?
Answer
Correct Answer:
your target audience and goals
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