Email Handling MCQ Questions Answers

1. One problem with using e-mail is that ______.

2. Any email address placed in the _________ will be invisible to the recipients of your message.

3. The ____ is an email address used to send messages for distribution to list subscribers.

4. Which of these attachment file types should you avoid downloading?

5. What's the name for the program or service that lets you view e-mail messages?

6. Why is it sometimes important not to leave out the message thread, i.e. the previous messages in the e-mail chain?

7. What does the CC stand for when sending an e-mail?

8. What does the Bcc stand for?

9. A decision to delete all emails older than a certain date, due to an overwhelming volume of messages is commonly called:

10. To avoid acquiring a computer virus through email, it is recommended that you:

11. You can avoid excess email by:

12. True or false? When using a Gmail account, it is possible to unsend an email.

13. What are the "3 Ds" of email management?

14. True or false? Emails must always contain complete sentences.

15. Including a hyphen ( "-" ) before a word in the email search bar will do what?

16. In an email subject line, what does "Re:" mean?

17. When using a new email platform, what should you do first to improve your efficiency later?

18. How can the abbreviation "EOM" help efficiency?

19. If you send an email with a read receipt, a request will be sent to _________.

20. When soliciting or hiring people from large job sites, which of these should you do to avoid loss in productivity due to spam?

21. True or False? You should set aside your most productive time of day to respond to emails

22. If you receive several emails from a contact in a row, how should you respond?

23. What does using a Secure Socket Layer encryption protocol accomplish?

24. When writing an email, it is generally a good idea for your paragraphs to be _____.

25. What is a whitelist?

26. Before sending a very important email, you should:

27. In the subject line, what does <MSR> typically denote?

28. If an important email does not include a response deadline, it is recommended to reply to it:

29. What would you use an email filter for?

30. What does EOD stand for?

31. True or false? Email is always the best form of communication.

32. True or false? Company email accounts fall under the same privacy laws as personal email accounts.

33. When sending very long URLs in an email, which of these should you ideally do?

34. What is a moderated list?

35. True or False? One word emails typically handle all inquiries and ensure you do not receive any additional followup messages.

36. If you are emailing a colleague back and forth, what is the recommended course of action after about three or four exchanges?

37. True or false? When responding to a blind copy, you should be sure to click "reply all".

38. What is the recommended number of unread emails you should have in your inbox by the end of the day?

39. What is the common tool to check the network connectivity?

40. What does RTF stand for?

41. True or False? Frequent use of the "Reply All" feature will usually result in fewer emails in your inbox over time.

42. Instead of receiving update emails for every blog you read, you should use:

43. How should you respond to a nasty email?

44. Emails you keep in case you need the information later are called:

45. Does cc stand for carbon copy? True or False.

46. Which of these are the best format for informative subject lines?

47. What is an email blast?

48. True or False? You are expected to respond to every email you are CC'd in.

49. If your email does not require a confirmation or reply, what is the recommended course of action?

50. What is the purpose of icon emotions in email communication?

51. True or False? If you put an e-mail address in the 'CC' field, the e-mail will be sent to that e-mail address, but the other people who receive the e-mail won't be able to see that the e-mail was sent to that e-mail address.

52. Why should you not type in all caps when writing an email?

53. When sending an email to a new recipient, you should always be sure to include your signature block, True or False?

54. To increase productivity, it is recommended that you should do what with your inbox:

55. What does "Bcc:" stand for?

56. What does it mean when an email "bounces"?

57. True or False? Email sent via company email can be monitored, flagged and even used as evidence in court.

58. True or False? When you purchase items or sign up for services online, there is often a check box at the bottom of the page asking if you wish to subscribe to their mailing list.

59. You should always proofread your email before sending it to your recipient, True or False?

60. You should always use a meaningful subject line. True or False?

61. Why is it always good to use proper grammar and correct spelling in E-mails?

62. What does archiving an email do?

63. If you receive a large number of newsletters that you no longer wish to read, what is the best course of action?

64. If an email contains information about an event or appointment, it is recommended that you should:

65. What is domain throttling?

66. One of the best ways to organize your inbox is with: