MCQs > Sales & Marketing > Ebay MCQs > Basic Ebay MCQs

Basic Ebay MCQ

1. Does eBay offer a buyer's insurance program?

Answer

Correct Answer: No

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2. The Reserve price is kept secret to:

Answer

Correct Answer: initiate bidding by many sellers

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3. Auto Answers are determined by _________.

Answer

Correct Answer: the details of your listing

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4. All bids in real estate and automotive categories are ________ bids.

Answer

Correct Answer: non-binding

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5. To find search results that include any keyword in a multiple keyword search, one should punctuate like:

Answer

Correct Answer: (hat,chair,fish)

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6. Using _________ as an arbiter, eBay allows sellers to donate a portion of their auction proceeds to a charity of the seller's choice.

Answer

Correct Answer: MissionFish

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7. Suspended users are referred to as:

Answer

Correct Answer: NARU

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8. Which of the following is not an option for auction length?

Answer

Correct Answer: 24 hours

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9. If your listing has high impressions but low clicks, then it is most likely that ________.

Answer

Correct Answer: your listing is not enticing enough

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10. You are a seller with over 400 transactions and only 1% 1s or 2s on each of the four DSRs. Do you qualify as a Top Seller?

Answer

Correct Answer: No

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11. If you want some protection after making an expensive purchase you may use _______.

Answer

Correct Answer: an escrow service

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12. True or False? The starting price of an item is always the lowest price a seller is willing to sell their item for.

Answer

Correct Answer: False

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13. Best Match is determined using all of these EXCEPT for:

Answer

Correct Answer: purchase history

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14. A bidder becoming unregistered during an auction is an example of a(n):

Answer

Correct Answer: administrative cancellation

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15. If packaging or accessories are not included, the item is referred to as:

Answer

Correct Answer: Bare

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16. Which of the following is NOT a listing time option?

Answer

Correct Answer: 30 days

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17. How long will Ebay retain your store information after you cancel your subscription?

Answer

Correct Answer: 30 days

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18. In order to use the fixed price format, a seller must have a Feedback score of at least:

Answer

Correct Answer: 0

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19. For a Motors Local Classified Ad, the seller can list their vehicle to buyers within:

Answer

Correct Answer: 200 miles at most

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20. How do you upgrade your Ebay store?

Answer

Correct Answer: Click "Change Level" from the Subscriptions page

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21. The number of sales divided by clicks is your ________.

Answer

Correct Answer: sell through rate

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22. The VeRO program protects _________.

Answer

Correct Answer: intellectual property

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23. True or False? You never have to send a request to receive an Insertion Fee credit.

Answer

Correct Answer: True

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24. What is the starting cost for an eBay store per month?

Answer

Correct Answer: $15.95

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25. Bidding with the intent to raise a price without the intention of buying an item is known as ______________________.

Answer

Correct Answer: shill bidding

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26. True of false? eBay has a uniform return policy.

Answer

Correct Answer: False

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27. Bidding deadlines are based on __________________.

Answer

Correct Answer: Pacific Time

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28. What are the different types of Ebay stores available?

Answer

Correct Answer: Anchor, Premium, Basic

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29. In order to be considered a PowerSeller, on must maintain a ___% Feedback score.

Answer

Correct Answer: 98

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30. To retract a bid, one must:

Answer

Correct Answer: fill out an eBay Bid Retraction Form

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31. How are the ebay seller fees calculated?

Answer

Correct Answer: You pay a fee to list an item on eBay. If the item sells, you also pay a Final Value Fee. The cost of selling an item is the total of these two fees

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32. Which of the following is an eBay sales tool?

Answer

Correct Answer: Blackthorne

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33. Skrill is a ________.

Answer

Correct Answer: secure payment method

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34. Can sellers have duplicate auction-style postings?

Answer

Correct Answer: Yes

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35. Why are ebay sellers only allowed to leave buyers positive Feedback?

Answer

Correct Answer: Buyers can only receive positive Feedback because of their role as a customer. In addition, when buyers received negative Feedback, they reduced their activity in the marketplace, which in-turn harms sellers.

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36. Does eBay charge fees on shipping?

Answer

Correct Answer: Yes, eBay has done this to discourage outrageous shipping charges and encourage free shipping.

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37. True or False? You can upload videos to your listings.

Answer

Correct Answer: True

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38. True or False? eBay owns Paypal.

Answer

Correct Answer: True

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39. Does it cost money to join the PowerSeller program?

Answer

Correct Answer: No

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40. If a seller goes through the unpaid item process and does not receive a response from the buyer:

Answer

Correct Answer: they may qualify to receive a final value fee credit

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41. The best way to avoid being "sniped", or outbid at the last second, is to:

Answer

Correct Answer: set a maximum bid

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42. A Stock Photo is _____________.

Answer

Correct Answer: not of the actual item

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43. True or False? eBay sellers are not responsible for shipped items if the buyer does not purchase insurance.

Answer

Correct Answer: False. Sellers are responsible to make sure an item arrives to the buyer in the condition it was purchased in.

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44. Generally, a seller should not cancel a bid unless:

Answer

Correct Answer: they cannot contact or confirm the identity of the bidder

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45. Does eBay offer seller protection to all countries around the world?

Answer

Correct Answer: No, international orders are protected only on packages with Delivery or Signature Confirmation which is not available in all countries.

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46. True or False? A bid cannot be retracted in an auction-style listings under any circumstances.

Answer

Correct Answer: False

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47. To use eBay compatible Excel sheets, one must be a member for at least:

Answer

Correct Answer: 90 days

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48. True or false? Words like "wow" and "amazing" are generally good terms for a listing.

Answer

Correct Answer: False

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49. A book's ISBN number is an example of a _________.

Answer

Correct Answer: unique identifier

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50. A Second Chance Offer is when:

Answer

Correct Answer: a seller contacts the runner-up if the winning bidder has not paid

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51. What does a rising sun icon mean?

Answer

Correct Answer: The item was listed within the last 24 hours

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52. What is a bid increment?

Answer

Correct Answer: The minimum increase per bid

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53. What is Blackthorne?

Answer

Correct Answer: A program to help high-volume sellers automate the selling process

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54. What does SBO stand for?

Answer

Correct Answer: Serious Bidders Only

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55. What is Shill bidding?

Answer

Correct Answer: The act of bidding on your own auction against other bidders in order to raise the price at which your item will eventually sell. It is a violation of both eBay rules and federal law

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56. The "Buy It Now" feature is available in ________ formats.

Answer

Correct Answer: both auction-style and fixed price

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57. What is eBays "On Fire! HotList"?

Answer

Correct Answer: A list of high and fast growing demand products

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58. True or False? You must offer your buyer a warranty.

Answer

Correct Answer: False

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59. Which of the following is NOT a DSR (Detailed Seller Rating) category?

Answer

Correct Answer: Extra Things

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60. The separate area of the eBay website designed to support the buying and selling of motor vehicles is:

Answer

Correct Answer: ebay Motors

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61. Where can you find your purchase history?

Answer

Correct Answer: My eBay

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62. An eBay shopper gets "sniped" when:

Answer

Correct Answer: They are outbid at the very last moment for an auction item

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63. The Insertion Fee _________.

Answer

Correct Answer: is what eBay charges to list an item

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64. How do you become a "Powerseller" on ebay?

Answer

Correct Answer: All of these

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65. Which of the following can you NOT sell on eBay?

Answer

Correct Answer: Human body parts

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66. Can you block specific users from bidding on your product?

Answer

Correct Answer: Yes

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67. True or False? eBay sales can affect your taxes.

Answer

Correct Answer: True

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68. eBay expanded from its original timed auction format to include a "_______" option for instant shopping.

Answer

Correct Answer: Buy It Now

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69. Which of the following is prohibited or restricted from being sold on eBay?

Answer

Correct Answer: All answers of these

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70. True or False? eBay fees are the same for all sellers.

Answer

Correct Answer: False. You can earn many discounts on fees when you reach higher seller status and maintain good standing with eBay.

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71. True or false? You can sometimes retract a bid.

Answer

Correct Answer: True

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72. One can access their favorite sellers by going to:

Answer

Correct Answer: My eBay>Saved Sellers

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73. True or False? You have the option to ship from home when selling items on eBay.

Answer

Correct Answer: True. You can print your own shipping labels right from eBay with a current Paypal account.

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74. ______ is eBay's primary payment tool.

Answer

Correct Answer: PayPal

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75. True or False? The shopping cart allows buyers to pay for all their items at once

Answer

Correct Answer: True

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76. True or false? You can use HTML to design your eBay store homepage.

Answer

Correct Answer: True

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77. Before you can list your first item on eBay you'll need to:

Answer

Correct Answer: All of the answers are correct

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78. In order to sell on eBay, you must be ___ years old.

Answer

Correct Answer: 18

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79. True or false? Top Sellers receive total value discounts.

Answer

Correct Answer: True

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80. The best way to find buyers and sellers with common interests is:

Answer

Correct Answer: to join eBay Groups

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81. Who is responsible for a buyer's damaged item once it arrives?

Answer

Correct Answer: The seller

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82. In the last fifteen minutes of an auction one can use a "1-Click Bid" to:

Answer

Correct Answer: bid one increment higher than the current bid

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