1. A rsume can be delivered through _____.

2. The subject line of a business message should _____.

3. While writing a good-news message, _____.

4. The subject line for a persuasive e-mail should _____.

5. Which sentence has errors in punctuation?

6. Which should be included at the beginning of a long memo?

7. Since e-mails are completely private and encrypted, there is no danger in including sensitive information like credit card numbers and passwords in your messages.

8. In the block business letter format, all text is left justified, including your return address information.

9. A professional CV/resume should always include which of the following?

10. Which statement regarding e-mail subject lines is false?

11. What is the primary goal of a business memo?

12. Fundraising letters should always include a specific date by which you want the recipient to take action.

13. Identify the main attribute(s) of a user-centered objective for a CV/resume.

14. Which information should not be included in the closing section of a cover letter?

15. A mailing list for e-mail is almost always preferable to sending a separate e-mail to each person.

16. How does a memo rank in terms of formality of writing style?

17. When sending an e-mail to a group of people on a mailing list, what should you avoid?

18. The opening segment of most types of effective business letters should build reader interest, explain the purpose for writing, and .....

19. Best represents the types of information potential employers look for or expect to find on a CV/resume?

20. Best represents an effective, user-centered objective for a CV/resume?

21. Which information is least essential for a strong CV/resume?

22. Which action should be performed repeatedly during the business writing process?

23. Best defines the notion of digital literacy?

24. Periods of unemployment should never be addressed in a CV/resume or cover letter.

25. When writing and formatting business e-mails, which is best to avoid?

26. Best represents a useful e-mail subject line?

27. What information should be included in the dateline of a press release?

28. Firing an employee via e-mail is an acceptable business practice.

29. Which is a good example of eliminating wordiness in business writing?

30. Which formatting devices should not be used in a business memo?

31. Best exemplifies an informative and useful subject line for a business memo?

32. Which statement about press releases is false?

33. Which fall under the category of 'business communication'?

34. If an e-mail is forwarded around the office and edited or added to by several people, what information should be changed each time it is re-sent?

35. Which statement about business MEMOS is true?

36. It is a common practice for one person to have several different CVs/resumes, each targeted to a different kind of company or position.

37. In business writing, it is best to use gender-neutral terms as often as possible.

38. Fix the comma splice in the example below by choosing the grammatically correct phrase that best completes the sentence.

39. What should every business e-mail include?

40. Mixing fonts and point sizes is an acceptable practice for sales letters.

41. It is always a good idea to introduce a new topic in the closing segment of a business letter.

42. An important goal of any business writing is to demonstrate expertise or achievements in a memorable way. One effective method of doing that is the PAR method, which stands for:

43. Which phrase would 'establish a context' for a business letter?

44. Business MEMOS should always include a greeting and be signed by the writer.

45. Which statement about the executive summary of a business report is false?

46. A CV/resume should never exceed one page in length.

47. When it comes to word choice in business writing, which statement is true?

48. You should read your finished writing project aloud at least once before publishing or distributing it.

49. Job objectives on CVs/Resumes are useful for which reasons?

50. It is always better to write in your natural voice than to use overly formal language.

51. Which sentence below is written in active voice?

52. Which practices will provide your audience with adequate context for your e-mails?

53. Which statement about replying to business e-mails is true?

54. Choose the sentence below that illustrates correct subject-verb agreement.

55. In which kind of business letter is it most appropriate to include a catchy headline?

56. Most professional cover letters are at least two pages long.

57. E-mails are considered legal documents and are generally admissible as evidence.

58. If you mail your donation by March 31, _________ will send you a free gift.

59. Which guidelines should you consider when sending attachments via e-mail?

60. Which salutation is the least acceptable to use when the name or gender of the recipient is unknown?

61. What is the primary purpose of a cover letter?

62. Which phrases best represents concise business writing?

63. Which should not be included in the heading segment of a memo?

64. Which activity should be completed before writing a cover letter?

65. Which practice is not acceptable when writing and formatting a CV/resume?

66. Which sentence uses parallel sentence structure?

67. What is the first thing you should do before beginning any business writing project?

68. Which is not a complete sentence?

69. When is it appropriate to send lewd jokes or pictures in a business e-mail?

70. What is the main reason that e-mails should be sent in text format?

71. Which is not typically included in the work experience section of a CV/resume?

72. Which is considered plagiarism?

73. When writing the first of what may become a series of complaint letters to a particular company, it is best to avoid......

74. What is it understood to mean when an e-mail is written entirely in capital letters?

75. Which statement about cover letters is false?

76. Which information should not be included in the opening paragraph of a business memo?

77. Why is it so important to use action verbs in all types of business writing?

78. When writing a business report for your company, how should you handle a request to include your opinions or recommendations about the report's contents?

79. An effective ______________ must appeal to the recipient

80. Which element does not belong in an effective fundraising letter?

81. Run-on sentences and fragments are acceptable in memos, e-mails, and other internal business communication.

82. As a general rule, all verbs in a particular document should be written in the _________ tense.

83. It is best to avoid diagrams, charts, or attachments when composing a business memo.

84. Most popular format for business letters?

85. You should always try to read your writing out loud if you can.

86. A run-on sentence is always incorrect.

87. You should always keep your verbs in the _____ tense.

88. What is an elevator summary when referring to email?

89. It's never appropriate to use the body of an email as your cover letter.

90. What one action should you perform again and again when writing for business?

91. What should you avoid when sending emails to a group of people on a mailing list?

92. Why should you always send your emails in text format?

93. Which of these is an optional item to include in a business report?

94. 'He ran.' is considered a complete sentence.

95. You should always sign your business memos.

96. In the first complaint letter you write (and you might end up writing more than one on the same topic), what should you keep out of it?

97. Where does a memo rank in formality?

98. Memos can save ____

99. What is the best approach while including an attachment with your email?

100. In the block business letter format, all writing is flush left, even your return address information.