MCQs > Finance & Management > Human Resource Management (Fundamentals) MCQs > Introduction to Human Resource Management Process MCQs

Introduction to Human Resource Management Process MCQ

Which section of the practitioner’s model of human resource management describes managing safety and health as well as providing ethical and social responsibility guidelines to members of the organization?

Answer

Correct Answer: Protecting and expanding

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The ______ section of the practitioner’s model of human resource management is important. This section contains the things that are most critical to the organization’s basic stability and success.

Answer

Correct Answer: Current HRM, Strategic Planning, and HR Laws

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Amelia is preparing a proposal on how the human resources department will contribute to the profitability and strategic plan of the organization. Amelia is using ______ skills to complete this task.

Answer

Correct Answer: Business

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Charlotte is listening to Sofia describe a difficult coworker. As she listens, Charlotte is trying to put herself in Sofia’s situation and understand the real problem between Sofia and her coworker. Charlotte is using ______ skills to complete this task.

Answer

Correct Answer: Interpersonal

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The ability to understand, communicate, and work well with individuals and groups through developing effective relationships is considered ______ skills.

Answer

Correct Answer: Interpersonal

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When Avery sees a problem with the organization’s manufacturing processes caused by lack of employee skill, resolving the problem is a part of Avery’s ______ responsibilities as a line manager.

Answer

Correct Answer: Training and development

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The managers in an organization who advise line management of the firm in a field of expertise are called ______.

Answer

Correct Answer: Staff managers

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Elizabeth’s specialty in human resource management involves measuring and evaluating job satisfaction and employee engagement. Elizabeth’s specialty is ______.

Answer

Correct Answer: Employee relations

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Emma’s specialty in human resource management involves managing the recruiting process, selecting the best candidates who apply, and getting them settled into their jobs. Emma’s specialty is ______.

Answer

Correct Answer: Staffing

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By the year 2050, what percent of the workforce in the United States is expected to be Hispanic?

Answer

Correct Answer: 8

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Three of Mia’s coworkers failed to report to work as scheduled. Mia and her other coworkers have to do the missing employees’ work and are not able to completely do their regular jobs. What Mia’s department is experiencing is ______.

Answer

Correct Answer: Absenteeism

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Acme Global has to hire 10 new managers to replace those who quit voluntarily last month. Acme Global is experiencing ______.

Answer

Correct Answer: Turnover

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A division or department that brings in no revenue or profit for the organization is called a ______.

Answer

Correct Answer: Cost center

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The primary focus of human resource management is on improving ______.

Answer

Correct Answer: The efficiency of people

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In the 1970s and earlier, human resource managers were referred to as ______.

Answer

Correct Answer: Personnel managers

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The permanent loss of workers from the organization is known as

Answer

Correct Answer: Turnover

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The ability to use methods and techniques to perform a task is known as

Answer

Correct Answer: Technical skills

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Define Staff managers.

Answer

Correct Answer: Individuals who advise line managers in some field of expertise.

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SHRM is The largest and most recognized of the HRM advocacy organizations in the ______

Answer

Correct Answer: United States

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Revenue centers are departments that generate monetary returns for the organization.

Answer

Correct Answer: True

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A Productivity center that enhances the profitability of the organization through enhancing the _______ of the people within the organization.

Answer

Correct Answer: Productivity

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Define Productivity.

Answer

Correct Answer: The amount of output that an organization gets per unit of input, with human input usually expressed in terms of units of time.

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_______ create, manage, and maintain the people and organizational processes that create whatever it is that the business sells.

Answer

Correct Answer: Line managers

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Workers who “use their head more than their hands” is known as

Answer

Correct Answer: Knowledge workers

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The ability to understand, communicate, and work well with individuals and groups through developing effective relationships is known as

Answer

Correct Answer: Interpersonal skills

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Information age is an era that began around ______

Answer

Correct Answer: 1980

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Which of the correct statements is Human resources?

Answer

Correct Answer: The people within an organization.

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A combination of job satisfaction, ability, and a willingness to perform for the organization at a high level and over an extended period of time is known as

Answer

Correct Answer: Employee engagement

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Being able to put yourself in another person’s place—to understand not only is known is

Answer

Correct Answer: Empathy

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Which of the correct statements about Efficiency?

Answer

Correct Answer: A function of how many organizational resources we used in getting the job done.

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_____ is a function of getting the job done whenever and however it must be done.

Answer

Correct Answer: Efficiency

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Cost center is a division or department that brings in no revenue or profit for the organization

Answer

Correct Answer: True

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The ability to evaluate a situation, identify alternatives, select a reasonable alternative, and make a decision to implement a solution to a problem is known as

Answer

Correct Answer: Conceptual and design skills

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________ is an analytical and quantitative skills—including in-depth knowledge of how the business works and its budgeting and strategic planning processes

Answer

Correct Answer: Business skills

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The failure of an employee to report to the workplace as scheduled is known as

Answer

Correct Answer: Absenteeism

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