Introduction to Human Resource Management Process MCQ
Which section of the practitioner’s model of human resource management describes managing safety and health as well as providing ethical and social responsibility guidelines to members of the organization?
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Correct Answer:
Protecting and expanding
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The ______ section of the practitioner’s model of human resource management is important. This section contains the things that are most critical to the organization’s basic stability and success.
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Correct Answer:
Current HRM, Strategic Planning, and HR Laws
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Amelia is preparing a proposal on how the human resources department will contribute to the profitability and strategic plan of the organization. Amelia is using ______ skills to complete this task.
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Correct Answer:
Business
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Charlotte is listening to Sofia describe a difficult coworker. As she listens, Charlotte is trying to put herself in Sofia’s situation and understand the real problem between Sofia and her coworker. Charlotte is using ______ skills to complete this task.
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Correct Answer:
Interpersonal
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The ability to understand, communicate, and work well with individuals and groups through developing effective relationships is considered ______ skills.
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Correct Answer:
Interpersonal
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When Avery sees a problem with the organization’s manufacturing processes caused by lack of employee skill, resolving the problem is a part of Avery’s ______ responsibilities as a line manager.
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Correct Answer:
Training and development
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The managers in an organization who advise line management of the firm in a field of expertise are called ______.
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Correct Answer:
Staff managers
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Elizabeth’s specialty in human resource management involves measuring and evaluating job satisfaction and employee engagement. Elizabeth’s specialty is ______.
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Correct Answer:
Employee relations
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Emma’s specialty in human resource management involves managing the recruiting process, selecting the best candidates who apply, and getting them settled into their jobs. Emma’s specialty is ______.
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Correct Answer:
Staffing
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By the year 2050, what percent of the workforce in the United States is expected to be Hispanic?
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Correct Answer:
8
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Three of Mia’s coworkers failed to report to work as scheduled. Mia and her other coworkers have to do the missing employees’ work and are not able to completely do their regular jobs. What Mia’s department is experiencing is ______.
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Correct Answer:
Absenteeism
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Acme Global has to hire 10 new managers to replace those who quit voluntarily last month. Acme Global is experiencing ______.
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Correct Answer:
Turnover
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A division or department that brings in no revenue or profit for the organization is called a ______.
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Correct Answer:
Cost center
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The primary focus of human resource management is on improving ______.
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Correct Answer:
The efficiency of people
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In the 1970s and earlier, human resource managers were referred to as ______.
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Correct Answer:
Personnel managers
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The permanent loss of workers from the organization is known as
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Correct Answer:
Turnover
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The ability to use methods and techniques to perform a task is known as
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Technical skills
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Define Staff managers.
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Correct Answer:
Individuals who advise line managers in some field of expertise.
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SHRM is The largest and most recognized of the HRM advocacy organizations in the ______
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Correct Answer:
United States
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Revenue centers are departments that generate monetary returns for the organization.
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Correct Answer:
True
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A Productivity center that enhances the profitability of the organization through enhancing the _______ of the people within the organization.
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Correct Answer:
Productivity
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Define Productivity.
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Correct Answer:
The amount of output that an organization gets per unit of input, with human input usually expressed in terms of units of time.
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_______ create, manage, and maintain the people and organizational processes that create whatever it is that the business sells.
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Correct Answer:
Line managers
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Workers who “use their head more than their hands” is known as
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Correct Answer:
Knowledge workers
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The ability to understand, communicate, and work well with individuals and groups through developing effective relationships is known as
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Correct Answer:
Interpersonal skills
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Information age is an era that began around ______
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Correct Answer:
1980
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Which of the correct statements is Human resources?
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Correct Answer:
The people within an organization.
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A combination of job satisfaction, ability, and a willingness to perform for the organization at a high level and over an extended period of time is known as
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Correct Answer:
Employee engagement
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Being able to put yourself in another person’s place—to understand not only is known is
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Empathy
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Which of the correct statements about Efficiency?
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Correct Answer:
A function of how many organizational resources we used in getting the job done.
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_____ is a function of getting the job done whenever and however it must be done.
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Correct Answer:
Efficiency
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Cost center is a division or department that brings in no revenue or profit for the organization
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Correct Answer:
True
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The ability to evaluate a situation, identify alternatives, select a reasonable alternative, and make a decision to implement a solution to a problem is known as
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Correct Answer:
Conceptual and design skills
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________ is an analytical and quantitative skills—including in-depth knowledge of how the business works and its budgeting and strategic planning processes
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Correct Answer:
Business skills
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The failure of an employee to report to the workplace as scheduled is known as
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Correct Answer:
Absenteeism
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