______ is the negotiation process resulting in a contract between union employees and management that covers employment conditions.
Answer
Correct Answer:
Collective bargaining
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______ is the interactions between management and unionized employees.
Answer
Correct Answer:
Labor relations
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Madelyn has a pattern of taking long lunch breaks. Each time this has happened, Madelyn’s manager has spoken to her about why it is a problem. Finally, the manager has had enough and wants to dock Madelyn’s pay for taking such long lunches. However, there is no evidence that Madelyn has ever been told that taking long lunches is a problem. The discipline of Madelyn appears to violate the ______ rule for effective discipline.
Answer
Correct Answer:
Document discipline
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Tony (the supervisor) gave Martine feedback about an absenteeism problem that was affecting her job performance. Once it was clear that this didn’t solve the problem, he referred Martine to the company’s employee assistance program. This is an example of ______.
Answer
Correct Answer:
Management counseling
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A manager who provides motivational feedback to maintain and improve employee performance is using ______ as a management tool.
Answer
Correct Answer:
Coaching
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______ is intentional behavior that has the potential to cause great harm to another or to the company.
Answer
Correct Answer:
Serious misconduct
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______ is a serious failure to exercise care in the work environment.
Answer
Correct Answer:
Gross negligence
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______ is a process in which the employer provides the employee with opportunities to correct poor behavior before terminating him or her.
Answer
Correct Answer:
Progressive discipline
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______ is the process of giving employees feedback (so they realize that a problem is affecting their job performance) and referring employees with problems that cannot be managed within the work structure to the organization’s employee assistance program.
Answer
Correct Answer:
Management counseling
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______ is the concept allowing the company or the worker to break the work relationship at any point in time, with or without any particular reason, as long as in doing so no law is violated.
Answer
Correct Answer:
Employment-at-will
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Due process involves ______.
Answer
Correct Answer:
The concept of providing fair and reasonable disciplinary actions as consequences of an employee’s behavior
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The ______ says that each employee has the right to be protected from harm to the best of the organization’s ability.
Answer
Correct Answer:
Right to life and safety
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Employees with the personality traits of optimism and positive self-esteem tend to have ______ job satisfaction.
Answer
Correct Answer:
Greater
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______ is the process of transmitting information and meaning.
Answer
Correct Answer:
Communication
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Faith in the character and actions of another is referred to as ______.
Answer
Correct Answer:
Trust
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Faith in the character and actions of another.This statement is true for
Answer
Correct Answer:
Trust
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A collective work stoppage by members of a union that is intended to put pressure on an employer is known as
Answer
Correct Answer:
Strike
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Which of the statements is correct about Serious misconduct ?
Answer
Correct Answer:
Intentional behavior that has the potential to cause great harm to another or to the company
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A process in which the employer provides the employee with opportunities to correct poor behavior before terminating them.This process is called
Answer
Correct Answer:
Progressive discipline
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The process of giving employees feedback is known as
Answer
Correct Answer:
Management counseling
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In labor relations interactions between management and unionized employees.
Answer
Correct Answer:
True
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A set of standard tests for fairness in disciplinary actions—tests that were originally utilized in union grievance arbitrations is known as
Answer
Correct Answer:
Just cause
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Define Gross negligence:
Answer
Correct Answer:
A serious failure to exercise care in the work environment.
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_______ is a formal complaint concerning pay, working conditions, or violation of some other factor in a collective bargaining agreement
Answer
Correct Answer:
Grievance
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Which of the correct statement about Employment-at-will
Answer
Correct Answer:
Concept allowing the company or the worker to break the work relationship at any point in time, with or without any particular reason,
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Action designed to get employees to meet standards and the code of conduct is known as .
Answer
Correct Answer:
Discipline
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The process of transmitting information and meaning is known as.
Answer
Correct Answer:
Communication
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Collective bargaining is the process resulting in a contract between union employees and _______ that covers employment conditions.
Answer
Correct Answer:
Management
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______ is a process of giving motivational feedback to maintain and improve performance.
Answer
Correct Answer:
Coaching
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