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Customer Service MCQs

Once you've implemented a solution for a client's problem, what is the best next step?

Examine the results to avoid repeating the problem in the future and monitoring the outcome to make sure your solution worked.

Nothing. You solved the problem.

Asking your coworkers whether they've encountered a similar problem before.

Identifying the cause of the problem.

Answer

Correct Answer: Asking your coworkers whether they've encountered a similar problem before.

Explanation:

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