Fill in the blank with the correct option.

Guitars, drums, and flutes _____ musical instruments.

A $50 product is being sold at a discount of $20 in a clearance sale. What is the percentage of discount?

Which is considered polite if you have an interruption while speaking to a caller?

What is an IVR?

What does 'receiving a buying signal' from a prospective client mean?

The number which is one fourth of the one third of the quarter of 288 is:

Proper telephone etiquette:

After a long day on the phones, you see the next call, what do you do?

When you answer the phone you should NOT:

The ability to problem solve in a call center is only important:

A caller can tell you are sincere by your tone and pitch.