Correct Answer: contain
Explanation:
Note: This Question is unanswered, help us to find answer for this one
Customer Service - Call Center Environment Skill Assessment
Your Skill Level: Poor
Retake Quizzes to improve it
More Customer Service - Call Center Environment MCQ Questions
What does the term upselling mean in an outbound scenario?
Which is significant skills to look for when hiring helpdesk staff?
What is the missing number in the following series? 12, 144, 16, ?, 18, 324
The church members accused the cult of _______________ practices.
Which skill sets are essential in telesales to improve conversation rates?
The customer is not always right, but should be treated as such.
What do you do when you are asked a question you don't know the answer to?
It is acceptable to interrupt a customer when you have something to say.
If finding a solution to a problem is taking longer than expected, what should you do?
What would you do if a call came in 30 seconds before your shift ends?