Complete the following sentence by choosing the correct spelling of the missing word.

The church members accused the cult of _______________ practices.

Which skill sets are essential in telesales to improve conversation rates?

Which is the best advice when writing a business e-mail?

Which monitor the service level performance in terms of caller information?

Which sentence is appropriate when you are asking for somebody on the phone?

What does it mean to 'respect somebody else's bandwidth'?

What would you do if a call came in 30 seconds before your shift ends?

While speaking with a customer it is OK to

An Inbound call center ...

Which is one way to calm down an angry customer?

When you are angry with someone on the phone you should: