Correct Answer: receives calls
Explanation:
Note: This Question is unanswered, help us to find answer for this one
Customer Service - Call Center Environment Skill Assessment
Your Skill Level: Poor
Retake Quizzes to improve it
More Customer Service - Call Center Environment MCQ Questions
While speaking with a customer it is OK to
What would you do if a call came in 30 seconds before your shift ends?
If finding a solution to a problem is taking longer than expected, what should you do?
It is acceptable to interrupt a customer when you have something to say.
What do you do when you are asked a question you don't know the answer to?
Which is the best advice when writing a business e-mail?
Which skill sets are essential in telesales to improve conversation rates?
The church members accused the cult of _______________ practices.
What is the missing number in the following series? 12, 144, 16, ?, 18, 324
Which is significant skills to look for when hiring helpdesk staff?