General Virtual Assistant Skills MCQs

1. Writing down a list of daily tasks in the order they need to be accomplished is a(n) ....

2. A(n) .... is a short summary used to describe a product, service or business that can be delivered within the short span of time.

3. Delays in social media communications are due to .... .

4. .... is a mobile or remote work-environment equipped with telecommunication links and basic office furniture, but without a fixed office space.

5. Which business structure is most common for home based businesses?

6. Creating a work schedule will help you to .... .

7. people do a web search. In response, they see links to a variety of web pages. Three of the 10 people choose one particular link. That link then has a ... click through rate.

8. Fraud, breach of fiduciary duty, misrepresentation and unethical acts such as using a client's confidential information to compete against them are known as ... .

9. .... are the values that people use to decide whether a particular action or behavior is considered appropriate and acceptable.

10. .... is an online classified ad website where individuals and businesses can post ads for free, or for a low fee in some categories and areas.

11. VoIP services cannot be used for .... .

12. Which one is a designation given by the state of residence rather than a federal tax entity?

13. _________ are the collective values of a company that are used to evaluate whether the behavior of members of the organization are considered appropriate and acceptable.

14. It makes sense to charge lower fees for ... .

15. .... has had many plugins created for popular website platforms like Wordpress and Joomla, apps for smart phones and tablets, and tools for use with software programs like Excel.

16. A .... is a business set up by law to act as a single person.

17. .... can free up quite a bit of time that you can turn into billable hours for clients.

18. Social media platforms can be used for ....

19. A(n) .... is a legal contract that defines the confidential information and knowledge that the parties wish to share with one another, but also want to be restricted from any other third parties outside the contract.

20. Which statement about Google's technical and quality guidelines is true?

21. Basic skills that are required to be successful as a Virtual Assistant include ...

22. Which one is NOT an instant messaging application?

23. A(n).... policy covers monetary damage that a client may suffer if they receive faulty services and protects the service provider in the event that they are sued.

24. Which one is useful for managing both Facebook posts and Twitter feeds?

25. All of the following are social bookmarking sites except

26. Prices for your services should be ....

27. Great way for virtual assistants to meet and network with their peers?

28. Which one uses videos as the presentation medium?

29. .... programs are used to create newsletters and other image based documents.

30. A package of information about a business that is given to new clients is called a .... .

31. Which one allows a user to access their computer or a clients computer via the Internet?

32. ..... is a virtual assistant's primary tool for reaching and communicating with their clients.

33. .... programs are computer applications that create pages with multiple cells in a grid of rows and columns to resemble worksheets.

34. The business image for an organization that caters to entertainers should be ....

35. Which one is a characteristic of social media communications?

36. Cloaking is a controversial SEO technique. What does it involve?

37. A ... is a set of one or more keys that when pressed trigger a specific software or operating system action.

38. .... is developing web content in such a way that you will increase your search engine ranking, making it easier for visitors to find you.

39. Which is NOT a social media platform where users can post their own tips and reviews?

40. Virtual assistants should always ....

41. Which one can help to earn more from current customers?

42. Press .... to search and replace in a word document.

43. Virtual Assistants must protect all confidential information that they obtain while working with clients due to .... .

44. A(n)... serves as the main point of contact for the company by answering phone calls, taking messages, scheduling appointments and making travel arrangements.

45. Which one gives you common law protection against others in your state using the same name?

46. Which one allows users to connect to and monitor up to five social profiles with a free account?

47. When making lists, it is best to .... .

48. A good way to combat procrastination is to prioritize a daily task list on the basis of .... .

49. ..... provides basic information including a list of the services you intend to provide and their prices.

50. The .... of a website is very important.

51. .... is a free online document creation and storage service that allows you to create and share your work with others online.

52. What is Anchor Text?

53. Why is it important to have a company blog hosted on the company web domain versus a third party blogging site?

54. What is a 'vlog'?

55. What is 'social media optimization'?

56. What is meant by 'micro-blogging'?

57. Search engines do not index some common words (such as 'or', 'and', 'when', and 'in') within the webpage. What are these common words called?

58. What traditional marketing technique is YouTube closest to?

59. Google displays up to _____ characters of a webpage's Title Tag.

60. What is Keyword Density?

61. Which keyboard shortcuts is used to paste contents of the clipboard to a document?

62. Which keyboard shortcut is used to perform the replace function in a Word document?

63. Which one is a benefit of having an organized work flow?

64. .... software applications allow for text editing and advanced document formatting.

65. Skype is an online way to:

66. .... allows the user to add a geographical tag which identifies where a photo was taken.

67. .... is used to send and receive funds from around the world.

68. Which social media site is a video sharing service?

69. What does the term 'going viral' in social media?

70. What do Facebook status updates resemble most closely?

71. Which option is a correct social networking site that is used by professionals to network and get job advice?

72. Which optionis a correct social network that only allows mobile app posting?

73. When working for a client, it is a good business practice to have a(n).....

74. Which black hat SEO technique is characterized by presenting different content or information to a search engine's bot than what is actually shown to the user?

75. Which black hat SEO technique is characterized by a method to deceive search engines, by detecting the search engine bot and 'feeding' it with a different HTML code than the HTML actually served to users?

76. Which social media platform only has a web version of their site?

77. A .... refers to an individual who owns a business and who is legally responsible for its debts.

78. You can automate your social media content by:

79. Which option is a social media site where you can create a board by using pictures?

80. .... is a popular online site used for sending promotions and invitations.

81. .... provides instant messaging services.

82. A .... describes a business' products or services, outlines its strategic goals and identifies its target audience.

83. _________ are the professional values which define whether the behaviour of a company or its employees are considered appropriate and acceptable.

84. Invoices to clients for completed work should .... .

85. Which social media network features a hashtag for posts?

86. VAs typically calculate approximately _________ of their non-billable time to cover their business duties such as paperwork and marketing.

87. VAs typically calculate approximately _________ of their non-billable time to cover business duties like paperwork and marketing.

88. Twitter postings are limited to ___________characters.

89. In emailing, which function allow the sender to conceal the recipient Of the email?

90. It is a number assigned to a person that indicates to lenders their capacity to repay a loan.

91. Which one allows an access to a computer or a network through the internet even when you are away from the device?

92. Which is not a function in Hootsuite?

93. 'The most popular way to post virtual assistance services is through?'

94. The contiguous US has 4 standard time zones, which is not one of the Standard time zones

95. Business Ethics is the written and unwritten codes of principles and values. determined by an organization's culture, that govern decisions and actions within that organization. It is also commonly known as:

96. It is the amount Of time that the employee worked that can be charged to a client

97. It is a promise issued by the manufacturer to the purchaser of an article to repair or replace it if necessary within a specified period of time

98. VOIP stands for?

99. What does CRM in the CRM System stands for?

100. ln windows operating system , what is the short cut key when you want to close an application.

101. When a Virtual Assistant is asked to give out company information by somebody, VA should:

102. It is the practice by which the time is adjusted to achieve longer evening daylight in summer by setting the clocks an hour ahead of the standard time.

103. In windows Operating system, holding down the 'Alt' key plus pressing 'T' results in

104. Which is not a video meeting app for teams?

105. Character limit for posts on twitter?

106. Which technology is used for managing company’s relationships and interactions with customers and potential customers, system stands for?

107. Which project management tool may help to grow your virtual business?

108. A strategic planning technique used to help a person or organization identify strengths, weakness, opportunities, and threats related to business competition or project planning known as _____

109. The following factor is considered to be a ranking factor in google:

110. A virtual assistant can help with social media by:

111. A ... is part of the flexible workspace industry that provides business with any combination of services, space and/or technology, without those businesses bearing the capital expenses of owning or leasing a traditional office.

112. An organization may use .... as a bookkeeping system.

113. Copyright infringement:

114. Which black hat SEO technique serving one version of a page to search engine spiders/bots and another version to human visitors?

115. Which real-time meetings application can be used by your browser to share your video, desktop, and presentations with teammates and customers?

116. A ___________ is the art of creating business strategies, implementing them, and evaluating the results of executing the plan, in regard to a company’s overall long-term goals or desires.

117. Which tool(s) can help developers to test how easily a visitor can use your page on a mobile device?

118. The ___________ software program provides platform independent remote access to personal computers and other devices running the host application.

119. Which one is the open-source content management system?

120. Which application allows you to schedule posts for twitter & instagram?

121. Pinterest’s description is are limited to _________ characters.

122. ___________ is an online invitation makers to send online and paper invites.

123. What should be the length of an effective blog post?

124. Tools that help webmasters have a better control of how google interacts with their website and get useful information from google about their site?

125. What are the four P’s of marketing

126. Which one is the a scheduling & shift planning software that may help to take a load off your back, while also ensuring a more organized and efficient scheduling system for your team.

127. ____________ free web analytics service that allows you to analyze in-depth details about the visitors on your website that can help you to shape the success strategy of your business.

128. An effective communicator should never .....

129. Generally accepted stages in the life cycle of a product’s introduction, growth, maturity, and decline.

130. Why is affiliate marketing a favorable form of marketing?

131. Best way to ask a question?

132. You want to create a link for your website allowing users to email the webmaster. How will you implement this if the webmaster’s email address is webmaster@xcompany.com